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Customer Ratings & Reviews

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$699.99
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Comp. Value: $999.99

Customer reviews

Rating 4.8 out of 5 stars with 121 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Max G30P Electric Kick Scooter for its overall performance, speed, and impressive battery life. Many users appreciate its portability and sufficient range. However, some customers have noted concerns regarding the ride quality and lack of suspension on uneven roads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 121 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast Scooter if you want it to be!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like this scooter. It definitely gets up to 30 mph in the sport mode and is a lot of fun. Nice features too.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re glad to hear you’re enjoying it and that it’s been a lot of fun to ride. It’s great to know you appreciate the features and performance. Just a quick note — the Max G30P has a top speed of 18.6 mph, so if you’re seeing higher speeds, it may be worth double‑checking the settings or conditions of your ride for safety.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Segway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great scooter for the price got it on the Black Friday sale

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear VickieH,

      Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re delighted to hear that you find it a great scooter for the price and that you were able to take advantage of the Black Friday sale. It’s wonderful to know the G30P is delivering both value and performance for you.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using this product. I Love This Scooter Segway Is A Great Company

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Serega, We're so glad to hear that you're loving your Max G30P! It's truly an amazing ride and a great value. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Big purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Definitely will be using everyday! Helps me get to and from work! Thankful that I was able to get this at such a good price!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Madison, thank you for your review, we're happy to hear how you enjoyed the Max G30P. If you ever need any assistance, please reach out at [email protected]. Happy Riding!

  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our son's birthday. There wasn't a display model, but I asked if whatever was there was still in stock. It was, and the model is a great value compared to the next one down.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Bryan,

      Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re delighted to hear that it made such a great birthday gift for your son and that you found it to be a strong value compared to other models. It’s wonderful to know it’s already bringing joy and convenience to your family.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install , smooth ride , simple gages to read , I did have an issue and call there cydtomer service depart they were very helpful and they Wesley address my concerns quickly !! Brovo !

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re delighted to hear that you found it easy to set up, smooth to ride, and simple to read the gauges. We’re also glad our customer service team was able to quickly and helpfully address your concerns—your positive experience means a lot to us. Bravo indeed!

      If you ever have further questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Amazing choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it is fast and reliable very good on holding weight .

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear LeslyE,

      Thank you for sharing your experience with the Segway Max G30P Electric Kick Scooter. We’re so glad to hear that your son finds it fast, reliable, and strong when it comes to holding weight. It’s wonderful knowing the scooter is delivering the performance you expected.

      If you ever need any assistance, please reach out at [email protected]. Happy Riding!

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Es bueno

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it a good scooter my daughter was delighted to be her first scooter that was very good.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re delighted to hear your daughter was so happy with her very first scooter and that it proved to be a great choice. It’s wonderful to know the G30P is delivering both joy and quality performance for your family.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Scooters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product nice quality work perfect i recommend

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Fidel,

      Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re delighted to hear that you find it to be a good product with nice quality and that it works perfectly for you. Your recommendation highlights the scooter’s reliability and performance, making it a trusted choice for riders.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for price smooth to ride and not to fast for children

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your feedback! We’re glad to hear that you find the Max G30P a great product. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at [email protected]

  • Rated 5 out of 5 stars

    Segway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much fun. I’m 64 and I feel like a kid in sport mode.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi RGV956 - thank you for the review... yes, we are all kids at heart while enjoying our new Segway's... enjoy!

  • Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to ride! Like to used it when strolling around the community

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you very much for sharing your great experience with your Max G30P. We are thrilled that you are enjoying your scooter thus far. If you ever need any assistance, please reach out at [email protected]. Happy Riding!
      Segway-Ninebot Customer Support

  • Rated 5 out of 5 stars

    Ninebot Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little scooter. The only problem is, it is a little heavy, however, that makes it more sturdy.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re glad to hear you find it a great little scooter and appreciate its sturdiness. Your note about the weight is helpful — while it adds durability and stability, we understand it can feel a bit heavy when carrying.

      It’s wonderful to know overall you’re enjoying the scooter’s build and performance.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second one we upgraded from the step below this one and we love it

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear April,

      Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re thrilled to hear that this is your second scooter and that upgrading has been such a positive experience. It’s wonderful to know you love it and that it’s meeting your expectations even more than the previous model.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 4 out of 5 stars

    It’s not bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is tested using eco mode I’m assuming because it goes down decently quick in normal and sport modes but besides that it’s fun and quiet

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your feedback on the Segway Max G30P. We’re glad to hear you’re enjoying the fun and quiet ride, and we appreciate your insights on battery performance across different modes. If you ever need any assistance, please reach out at [email protected]. Happy Riding, Segway‑Ninebot Customer Support.

  • Rated 5 out of 5 stars

    everything is good except the battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good scooter, but not a very high-performance battery.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Kian,

      Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re glad to hear you find it a good scooter overall, and we appreciate your honest feedback regarding the battery performance. Input like yours helps us better understand riders’ experiences and continue improving our products.

      If you’d like assistance with optimizing battery usage or have further questions, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Need a bit more power but love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s fun easy to used very adjile feel like a kid all over

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Niels, We're so glad to hear that you're loving your Max G30P! It's truly an amazing ride and built to last. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn’t charge all the way, but overall it’s a good product.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Lynn,

      Thank you for sharing your review of the Segway Max G30P Electric Kick Scooter. We’re glad to hear you find it a good product overall, though we’re sorry to learn that the battery isn’t charging fully. Your feedback is very important to us, and we’d like to help resolve this issue so you can enjoy the scooter to its fullest potential.

      Please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929). Our team can assist with troubleshooting and provide guidance on next steps.

      Best regards,
      Segway Customer Support Team

  • Rated 1 out of 5 stars

    Ordered an escooter and got a TV instead,no refund

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an electric scooter on July 28th and when I received it 5 days later I got a TV instead. The packaging on the TV looked beat up and even had a big puncture in the center. I was honestly so confused and after talking with customer care, I was told that they would send my scooter and send someone to pick up the TV. They said that the scooter will come in 2-3 days and it kept on getting delayed in that exact same interval for almost 2 weeks. On August 11th I got an email saying that the order for the scooter I should have gotten since has been canceled. I took the TV to a best buy near me and explained the whole thing to them and tried to return it and they said they couldn't and that I would have to talk to customer care online(It was literally online care that told me to go to them in person).....I did that and eventually got a return label. I took the TV and sent it to UPS and best buy emailed me saying they received it at their warehouse and my refund will be processed within 7-10 business days. Last week when I went to the mail room to pick up a package I saw the TV there, but thought I was tripping. It's been 2 weeks and I haven't gotten my refund back so I just called them today and they said that the notes say the couldn't process the refund cause the order is damaged. First of all I never got my order, I got something completely different. The random order they gave me was already beat up to begin with and I have spent a lot of money going back and forth to different best buys and UPS. Like why should things be more inconvenient for me if all I did was just order a scooter? The Deeper Issue: The reason why I ordered an e-scooter was because my last e-scooter got stolen while I was doing physical therapy. My knee and ankle are damaged from overtraining so I can't walk that much, hence I got a e-scooter. I got a job for the first time this summer and it's extremely hard to get one as an international student. I used the pay check from my job to buy the first scooter then it got stolen. No issue I still got some time left this summer to make money and buy a new scooter. Bought the new scooter from best buy and got a TV. Now I don't have any money and I have to ask my big sister for grocery money.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi ZionAkinode - thank you for your review, but this seems to be around Best Buy's policy vs. the product itself. If you did end up receiving the Max G30P, we would love to hear your thoughts and hopefully earn 5-stars!

  • Rated 1 out of 5 stars

    horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very bad do not buy it has so many issues straight out of the box 200$ scooter max

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi ashk - we are not sure that a Max G30P was what you purchased as $200 seems to be more of a kids product. Perhaps there might be an error in your review? Either way, if you need help... please reach out!  https://service.segway.com/us-en/

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