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Customer Ratings & Reviews

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Your price for this item is $319.99
The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 59 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ninebot E2 Plus II Electric Scooter's overall performance, with particular praise for its braking system. However, some customers have expressed concerns about the scooter's speed, especially when navigating hills.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 59 reviews
  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Great little scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little scooter. Won't bring my 230 lbs body faster then 13 mph but good overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it! He rode it with confidence! His face lit up when he saw it , then jumped on and rode it for almost an hour!!!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your feedback on the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your grandson loves it and was able to ride with such confidence and joy. It’s wonderful to know the scooter brought so much excitement that he rode it for nearly an hour right away!

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Very unsafe. Accelerates one its own and shuts ofr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Ninebot E2 Plus 2 in August and really liked it at first. A few months later it started accelerating to full speed on its own, even when I wasn’t touching the throttle. I turned off cruise control and updated the firmware, but the problem kept happening. Now the scooter will also shut off while riding, and when it does, the wheels lock up so it can’t even be pushed. This has happened several times, including once to my daughter while crossing a busy intersection — extremely dangerous. We’ve never seen an error code, and the scooter is only a few months old. I’ve contacted the company asking for a replacement under warranty, but I’m very disappointed that such serious safety issues are even possible on a new scooter.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We are sorry to hear about the issues with your Ninebot E2 Plus 2. Your safety is our priority, and we’re here to help. If you need any further assistance with the scooter itself, please reach out to us at [email protected] with your contact information and a description of what you need help with. Best, Segway-Ninebot Customer Support

  • Rated 5 out of 5 stars

    Great scooter at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter for level solid ground. Wont work off road but will do great on a sidewalk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Segway

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is 11 and he is enjoying his Segway Scooter. It is easy to handle, easy to charge, and rides smoothly. Very satisfied!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear NMcCalister,

      Thank you for sharing your feedback on the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your 11‑year‑old son is enjoying his scooter and that it’s been easy to handle, simple to charge, and provides a smooth ride. It’s wonderful to know you’re very satisfied with the experience.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sonnloves this. Battery last a while and plenty of power

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Segway electric scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from a great company with very vast delivery

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for every age!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy for my son and them I keep going on! So funny and fast Easy to drive as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Never late to class

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, very user friendly, and perfect for getting to class across campus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all very happy with our purchase. Does what we expected it to do and no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scooter review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great scooter ideal for people that want better transportability sinve its a lighter scooter it has puncture proof tites so you do feel lots of bumps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy ride

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter who is in college so she can get to her classes on time. She loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cruising down the street...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves it! He uses it every day and has had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! No issues at all! My son is crazy about it!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your feedback on the Segway Ninebot E2 Plus II Electric Scooter. We’re thrilled to hear that it’s been an excellent product for you and that your son is enjoying it so much!

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Black color beautiful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed as described range. Excellent quality. Very good Item.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear MayraB,

      Thank you for sharing your feedback on the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that you’re enjoying the sleek black color, the speed and range as described, and the overall excellent quality of the scooter.

      If you ever need assistance or have questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it no problems yet it was also a decent price when I got it on Black Friday sale……. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great, battery seems to hold power really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good made! I wish the battery was bigger so it can last longer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for the price but there is faster ones that go 50-60 mph and last 60 miles range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect scooter to use on a daily basis - my son and I have similar ones and we love using them!

    I would recommend this to a friend
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