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Customer Ratings & Reviews

Your price for this item is $559.99
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The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 219 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the Ninebot F2 Electric Scooter's impressive range, with many stating that it can travel up to 25 miles on a single charge. Riders also appreciate its user-friendly design, smooth ride quality, and the inclusion of turn signals for added safety. However, some users have expressed concerns about the scooter's battery life and the effectiveness of its brakes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 219 reviews
  • Rated 4 out of 5 stars

    Constant beeping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scooter was great but did not charge and would randomly beep with the smallest movement(wveb when off)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very recommended so nice I like so much everything so nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I use an electric scooter and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped super fast! Love my new scooter!! It’s amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninebot F2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nine-bought F2 works excellent thank you again Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats the next best thing to a bicycle, this scooter!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best scooter I ever used

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best scooter I ever used. great speed and range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best scooter in the market and highly recommend for future people

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Changing the rear tire voids warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this scooter for over a year and it got a flat rear tire. Following Segways instructions you have to completely disconnect the wiring from the front and doing this voids your warranty. Also feeding the wires back through is nearly impossible. I have spent hours but you have to feed a wire with 4 tips through the deck and back out the other side through a tiny hole. This is poor design for anyone who has to do any maintenance and you are going to get a flat eventually. Very disappointed…

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Tim, We're sorry to hear about your experience on the F2. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.

  • Rated 2 out of 5 stars

    Bluetooth issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter was a great scooter to ride, but the issue are in the bluetooth. They should fix the bugs, had to return it :( wish i could of kept it. poor customer service they asked me to ship the entire scooter :(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of big in comparison to those Spin scooters….

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thanks for your feedback on our products. We will take your suggestion to consideration.

  • Rated 2 out of 5 stars

    Meh…

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was slow going navigating this scooter at first and was not as fast as I was hoping for!

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Shelby,

      We're sorry to hear about your experience with the F2. We have other scooters at store.segway.com that may fit what you're looking for better. We hope you find the ride that fits you best.

  • Rated 3 out of 5 stars

    broken latch less than 2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lower latch at the bottom already broke. I owned this scooter less than 2 months.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Weakkkkkk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very weak scooter. Csnnot do uphill. Not even a driveway

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're sorry to hear about your experience on the F2. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.

  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Great Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Child really loved this Item, especially after we got it out of Eco mode. My Child rides it every day and enjoys the comfort and speed of the unit

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your feedback! We appreciate your time taken to write this review. Glad to hear you are enjoying your Segway product! Would you please re-rate us.

  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Battery drained fast . Poor range. Worked well for 2 days and then battery stopped staying charged. Coller weather drainsnit quicker. Used for 2 mile distances and just didnt work out. Too bad

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thanks for taking the time to write in! We'll need to take a closer look at this issue to see what's going on. Can you please send an email to technicalsupport@segway.com so our internal team can provide a response to your inquiry?

  • Rated 1 out of 5 stars

    Poor management

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this product due to poor customer service from management. Won’t be shopping in the Murfreesboro, Tn location at any point moving forward.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality, Speed, Turn signals

    Rated 5 out of 5 stars

    Best Scooter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best scooter in the medium segment! It is very well built and thought through. You will feel and see that immediately. It feels sturdy and looks simple yet esthetic. You have turn signals, a rear brake/tail light and a decent simple display. Love the Apple FindMy integration and CodeLock to make theft more difficult. I bought 2 of these from Bestbuy and a F2 Pro as well directly from Segway. The latter has a flimsy feeling spring suspension, a cutout in the handlebar but slightly better acceleration. Overall the regular F2 ( this one) is an excellent purchase. You will be happy with it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Brakes are terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Braking system is not good , my son was thrown of the scooter and got injured on dirt side walk.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello, thank you for leaving a review. We value your opinion. Please contact us at one of the below channels below as soon as possible so that we can help you directly.
      EMAIL:
      TechnicalSupport@segway.com
      PHONE: 1-866-4SEGWAY(1-866-473-4929)
      WEB: Segway Online Warranty Request Form >>> https://support.segway.com/enduser,php?from=help
      CHAT: from the web at: https:/ninebot.my.site.com/hc/s/ from the Segway Nonebot App

  • Pros mentioned:
    Battery life, Speed

    Rated 4 out of 5 stars

    Approved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good. Does well on the bumps. Decent speed 19-20mph. And haven't come close to running out of battery yet. Good commuter.

    I would recommend this to a friend