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Customer reviews

Rating 4.5 out of 5 stars with 295 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 295 reviews
  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Segway Ninebot Max G3, and I have to say this scooter has exceeded my expectations in every way. From performance to build quality, it feels like Segway took everything riders loved about the previous models and elevated it to the next level. Performance: The G3 delivers smooth, powerful acceleration and a top speed of 28 mph, which is perfect for commuting and weekend rides. It handles inclines with ease and provides a stable, confident ride even at higher speeds. The large battery gives excellent range, and I can get multiple trips in before needing to recharge. Ride Quality: The suspension and larger tires make a huge difference. It soaks up bumps and uneven pavement, making rides much more comfortable than other scooters I’ve tried. Braking is responsive and reliable, giving me peace of mind when riding in busier areas. Design & Build: The scooter feels solid and well-built—nothing about it seems flimsy. The folding mechanism is smooth and secure, making it easy to store or throw in the trunk. The design is sleek but still practical, with a bright display and intuitive controls. Convenience Features: The smart functions and app integration are helpful, especially for tracking mileage and customizing ride settings. The lighting is bright and makes nighttime rides safer. Bottom Line: The Ninebot Max G3 strikes the perfect balance of speed, range, and comfort. Whether you’re commuting daily or just enjoying weekend rides, this scooter is reliable, fun, and powerful. If you’ve been on the fence about upgrading—don’t wait. This scooter is a game changer!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Suspension

    Rated 5 out of 5 stars

    Best electric scooter in Best Buy in stock.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Ninebot Max G3, and it’s an amazing scooter. It fully matches the official specs — fast, powerful, and can go about 14–16 miles at top speed 28 without stopping. For around $1000, it’s a great deal with excellent Best Buy warranty support. I had a few flat tires, and Best Buy helped me right away, super friendly and professional service! The Real speed 28 mph, the suspension is simply the best. The most important aspect why you should buy this electric scooter is because of the support of best buy in everything.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Andrey, thanks for your feedback on the Ninebot Max G3! It’s awesome to hear it meets expectations in speed and power. Glad you’re satisfied with the value. At Segway-Ninebot we strive to help our customers have a great experience. If you ever need any assistance, please reach out at [email protected].

  • Pros mentioned:
    Portability, Speed, Suspension

    Rated 5 out of 5 stars

    Daily commuter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve recently switched from bicycle to e-scooter for my daily commute, and this has been great. I would recommend a scooter like the max g3 because it allows me to go off of the bicycle path and into the main roads, as its top speed of 28 mph can keep up with traffic. The suspension is great for city roads. I do a 9 mile round trip commute and I only use around 50% of the battery doing top speed. I would recommend this to my fellow city dwellers

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We’re glad the Segway Ninebot Max G3 is making your city commute smooth and efficient. If you ever need any assistance, please reach out at [email protected]. Ride On, Segway‑Ninebot Customer Support.

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Amazing Segway Max G3 Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent quite a bit of time researching scooters for my commute and when the Max G3 was announced I knew that it was the perfect choice. The pre-order and pickup process from Best Buy was easy. The scooter itself is amazing. Very smooth ride with the dual suspension and larger tires. It's fast and I get around 40 miles on a charge riding in norm mode. The app connectivity is amazing and "find my" security is a nice touch. I recommend turning off the park on slope and setting the starting speed to 0mph to allow a seamless ride. Very happy with my purchase.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Eric, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Ride quality, Suspension
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Could not be happier with this scooter. Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a major upgrade from my old E2 pro from Segway. The acceleration on this thing is INSANE. Very comfortable ride quality and handling. The adjustable rear suspension has been fun to play around with and dial in. Other people on here have been complaining about the bad battery life, but that is to be expected if you’re gonna push the scooter to its max 28 mph speed over a constant period of time. I weigh 200 lbs and I’m getting around 15 to 16 miles of range at the maximum speed. To clear up the misconception, the advertised 25 miles of range in sport mode is if you lock the speed to the stock sport speed of 20 mph

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, Anon. Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your new Segway so much. Keep on enjoying the ride!

  • Pros mentioned:
    Speed, Suspension
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Shes fast!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the segway max g30p before this and this is light years better!!!! Handles bumps like nothing with the suspension, speeds are soooooo fast, all the built in tech is the cherry on top, so glad i made the upgrade!!!! Only down side is in sport mode battery gets drained fast, but all in all for the price this is the best on the market!!!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We're so thrilled to hear that you love your Max G3! It is truly a next-generation ride jammed pack with performance and convenience features, and offers incredible value. Keep on riding and having fun!

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Perfect for the local commuters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! Really fast and super stable. Love the updated lights

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Speed
    Cons mentioned:
    Range

    Rated 4 out of 5 stars

    E scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not give the five stars because the max range in this scooter is only aprox. 12 miles on sport mode and in the manual says 25 miles distance. Speed is good it reach out to the max 28 mph. , lights are very bright, it charges very fast.It will be much better if the max range distance will be 25 miles or at least something close to what it says in the manual. I think the price is a little too high.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Johan - thank you for the review... it is greatly appreciated. On the range, yes, the max range is 25 miles, but please keep in mind that a few factors can impact range. Some examples would be: tire pressure, how many start and stops you make, hills, rider weight, temperature, battery level, etc. We hope this helps... enjoy!

  • Pros mentioned:
    Portability, Ride quality, Speed

    Rated 5 out of 5 stars

    Segway Ninebot G3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is amazing and really easy to use. It folds up for easy transport in trunk ride smooth and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 4 out of 5 stars

    Fun fast and a little scary.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I love mine. But the design of the new throttle with thumb and twist grip put me in the hospital. I hit an unexpected bump while accelerating causing the front end to come off the ground I crashed hard. While most of this is my fault the new design of the throttle for sure didn’t help as I couldn’t let off the throttle. Wear a real helmet not a bike Helmet. Now to the actual product it’s built very well almost no damage even though I crashed at 25 mph. Power is great I’m right at the weight limit and it still accelerates plenty fast enough. If you’re heavy like me you will not get anywhere near 25 or 50 miles. Running fast I can get 10-12 miles running max speed. Only reason i removed a star is due to the poor choice with throttle design. I’m getting my wife one if that shows how I feel about the scooter overall.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We sincerely appreciate your detailed feedback and we sincerely apologize for the issue you’re experiencing with your scooter. Your safety is our top priority, and we're sharing your throttle design concerns immediately with our team for review. It means a lot that you still recognize the scooter's durability and power, and that you'd consider buying another for your wife! For personalized assistance with the throttle, our After-Sales Team is ready to help:

      *• Email: [email protected]
      • Hotline: 1-866-473-4929 (Mon-Fri, 5:30 AM-5:00 PM PST)
      Please mention Olivia referred you for priority support. Thank you for helping us improve, and please ride safe with that proper helmet!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good safe and fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ride goes fast and is great fun! Battery lasts longer than anyone's i know and i can get up to speed quicker than my friends. Haven't had any problems and is very steady even when going fast. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Ride quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Rides very smooth. It is easy to transport.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Segway G3 is smooth like butter.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Segway G3 is smooth and fast. Downloading the app unlocks more features like onscreen navigation, Bluetooth password bypass, energy efficiency and much more. Highly recommend for the summer but also works great in cold weather.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Gabriel, thank you for sharing your feedback! It’s wonderful to hear that you’re enjoying the smooth and fast ride of the Segway Max G3. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at [email protected]

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Valued Scooter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this scooter. Its range and battery make this a reliable mode of transportation!!! I’m a new rider with e-scooters; however, this scooter is fast and comfortable with bumpy roads and different kinds of terrain. Highly recommend this scooter if its within your budget; it’s totally an investment.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thanks for the great feedback! We’re delighted you’re enjoying the Max G3 range, speed, and comfort. We’re glad it’s a reliable choice for you. If you need any help, just let us know. Happy riding! — Segway-Ninebot Customer Support.

  • Pros mentioned:
    Ride quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Fun scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fun, solid build. Heavy though. Lights are a plus and are bright

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Way better than I expected ! ! !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my MAX G3 for a month and love it! It’s solid, smooth, and great on rough roads. The speed, battery life, and brakes are excellent. My son uses it for school commutes and arrives with style. Super comfortable and stylish(according to my son)—definitely worth it. Highly recommend!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Victor, thank you for sharing your experience with the Segway Ninebot Max G3! We’re delighted to hear you’re enjoying the smooth ride and ease of use. If you ever need any assistance, please reach out at [email protected].

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Amazing Scooter. Segway nailed it with the G3!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding scooter!! The build quality is very good, and it shows when you operate it. The tech is perfect, and I personally like the app and all the information it provides. I am 5’9 "and 165 lbs, and the speed and handling are great. The app allows you to change the max speed, which is a super nice feature. The scooter can reach speeds of 28 mph and hold the speed for miles! I notice that I can get 25-30 miles on sport mode and 35 on “drive” mode. I have never tried it, but I would see where they advertise 50 miles on eco, and I would agree that it is reachable. If you are looking for a quick but safe scooter that appears to last for years, this is the one. 10/10

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so happy to hear that you're loving the Max G3. Thank you for sharing your incredible feedback. The Max G3 is a phenomenal scooter and an absolute thrill to ride. Keep on adventuring!

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and power. Easy navigation weaving around obstacles. Love the smooth glide of this scooter. Couldn't be happier with this product.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Kevin, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Great upgrade from the MAX G2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a MAX G2 and now this MAX G3. I will say that the MAX G3 is an all-around improvement. The top speed is faster, the ride is smooth, the battery life is good (if your expectations are reasonable). Some folks are complaining that the battery is undersized - I would tend to agree but it at least kept the weight down. There will be an external battery coming later this year...perhaps a money grab - but for those people that REALLY DO need the extra life you at least have the option. Zero issues with the scooter so far!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Kenneth, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    As Advertised but exceeded expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, stable and well-built. I recommend not installing/using the turbo for your own safety.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Freddy, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

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