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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 252 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 252 reviews
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Perfect for the local commuters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! Really fast and super stable. Love the updated lights

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Speed, Suspension
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Shes fast!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the segway max g30p before this and this is light years better!!!! Handles bumps like nothing with the suspension, speeds are soooooo fast, all the built in tech is the cherry on top, so glad i made the upgrade!!!! Only down side is in sport mode battery gets drained fast, but all in all for the price this is the best on the market!!!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We're so thrilled to hear that you love your Max G3! It is truly a next-generation ride jammed pack with performance and convenience features, and offers incredible value. Keep on riding and having fun!

  • Pros mentioned:
    Portability, Ride quality, Speed

    Rated 5 out of 5 stars

    Segway Ninebot G3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is amazing and really easy to use. It folds up for easy transport in trunk ride smooth and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 4 out of 5 stars

    Fun fast and a little scary.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I love mine. But the design of the new throttle with thumb and twist grip put me in the hospital. I hit an unexpected bump while accelerating causing the front end to come off the ground I crashed hard. While most of this is my fault the new design of the throttle for sure didn’t help as I couldn’t let off the throttle. Wear a real helmet not a bike Helmet. Now to the actual product it’s built very well almost no damage even though I crashed at 25 mph. Power is great I’m right at the weight limit and it still accelerates plenty fast enough. If you’re heavy like me you will not get anywhere near 25 or 50 miles. Running fast I can get 10-12 miles running max speed. Only reason i removed a star is due to the poor choice with throttle design. I’m getting my wife one if that shows how I feel about the scooter overall.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We sincerely appreciate your detailed feedback and we sincerely apologize for the issue you’re experiencing with your scooter. Your safety is our top priority, and we're sharing your throttle design concerns immediately with our team for review. It means a lot that you still recognize the scooter's durability and power, and that you'd consider buying another for your wife! For personalized assistance with the throttle, our After-Sales Team is ready to help:

      *• Email: technicalsupport@segway.com
      • Hotline: 1-866-473-4929 (Mon-Fri, 5:30 AM-5:00 PM PST)
      Please mention Olivia referred you for priority support. Thank you for helping us improve, and please ride safe with that proper helmet!

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Segway G3 is smooth like butter.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Segway G3 is smooth and fast. Downloading the app unlocks more features like onscreen navigation, Bluetooth password bypass, energy efficiency and much more. Highly recommend for the summer but also works great in cold weather.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Gabriel, thank you for sharing your feedback! It’s wonderful to hear that you’re enjoying the smooth and fast ride of the Segway Max G3. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at technicalsupport@segway.com

  • Pros mentioned:
    Overall performance, Portability, Ride quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Rides very smooth. It is easy to transport.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Valued Scooter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this scooter. Its range and battery make this a reliable mode of transportation!!! I’m a new rider with e-scooters; however, this scooter is fast and comfortable with bumpy roads and different kinds of terrain. Highly recommend this scooter if its within your budget; it’s totally an investment.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thanks for the great feedback! We’re delighted you’re enjoying the Max G3 range, speed, and comfort. We’re glad it’s a reliable choice for you. If you need any help, just let us know. Happy riding! — Segway-Ninebot Customer Support.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good safe and fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ride goes fast and is great fun! Battery lasts longer than anyone's i know and i can get up to speed quicker than my friends. Haven't had any problems and is very steady even when going fast. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Way better than I expected ! ! !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my MAX G3 for a month and love it! It’s solid, smooth, and great on rough roads. The speed, battery life, and brakes are excellent. My son uses it for school commutes and arrives with style. Super comfortable and stylish(according to my son)—definitely worth it. Highly recommend!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Victor, thank you for sharing your experience with the Segway Ninebot Max G3! We’re delighted to hear you’re enjoying the smooth ride and ease of use. If you ever need any assistance, please reach out at technicalsupport@segway.com.

  • Pros mentioned:
    Ride quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Fun scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fun, solid build. Heavy though. Lights are a plus and are bright

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Amazing Scooter. Segway nailed it with the G3!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding scooter!! The build quality is very good, and it shows when you operate it. The tech is perfect, and I personally like the app and all the information it provides. I am 5’9 "and 165 lbs, and the speed and handling are great. The app allows you to change the max speed, which is a super nice feature. The scooter can reach speeds of 28 mph and hold the speed for miles! I notice that I can get 25-30 miles on sport mode and 35 on “drive” mode. I have never tried it, but I would see where they advertise 50 miles on eco, and I would agree that it is reachable. If you are looking for a quick but safe scooter that appears to last for years, this is the one. 10/10

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so happy to hear that you're loving the Max G3. Thank you for sharing your incredible feedback. The Max G3 is a phenomenal scooter and an absolute thrill to ride. Keep on adventuring!

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and power. Easy navigation weaving around obstacles. Love the smooth glide of this scooter. Couldn't be happier with this product.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Kevin, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Great upgrade from the MAX G2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a MAX G2 and now this MAX G3. I will say that the MAX G3 is an all-around improvement. The top speed is faster, the ride is smooth, the battery life is good (if your expectations are reasonable). Some folks are complaining that the battery is undersized - I would tend to agree but it at least kept the weight down. There will be an external battery coming later this year...perhaps a money grab - but for those people that REALLY DO need the extra life you at least have the option. Zero issues with the scooter so far!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Kenneth, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Speed
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Fast and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty fast but make sure your on sport mood. And also very comfortable. But very heavy in terms of weight and price:). Then, 4 stars

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Navid, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    As Advertised but exceeded expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, stable and well-built. I recommend not installing/using the turbo for your own safety.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Freddy, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Thrilled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot figure out how to go over 20mph, when i go to customize speed it maxes out at 20mph…..BTW this scooter is amazing! They said the acceleration is disappointing but i think its great, its agile, is just so good of a scooter.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Justyn, We're so glad to hear that you're loving the Max G3! To learn more about customizing the G3's speed, feel free to check out service.segway.com, where there's helpful information and FAQs that can unlock a slew of possibilities for your ride. Keep on adventuring!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy it. It's worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome scooter. Great material. Powerful and fast. Battery life is Awsome. 100% recommend.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you very much for sharing your great experience with Segway-Ninebot. We are thrilled that you are enjoying your MAX G3 thus far. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!

  • Rated 5 out of 5 stars

    My son loves it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was obsessed with this scooter. I bought it for him and he uses it constantly. It goes a little too fast in my opinion and I probably could have gotten a similar experience for a cheaper model, but this one has all the bells and whistles.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Brian, thank you for choosing the Segway Ninebot Max G3! We’re glad to hear it’s been such a hit and that the features are being enjoyed. If you ever need any assistance, please reach out at technicalsupport@segway.com

  • Rated 4 out of 5 stars

    Great scooter! Best in class

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this scoot. I own the GT3 and got the Max G3 for my wife. They are almost the same! Slightly smaller deck, slightly less wattage and slightly less mph with all the same bells and whistles, but still a beast! My only problem is Best Buy duped me on my free accessary. They make it hard for you to see how you are supposed to get one while every other website and store make it very easy. Its plastered everywhere else online except BestBuy. Very small print to click on and you have to seperately bundle it into your cart. I did not realize this until after my purchase when i saw the free promo accessary was not included. Not cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Premium scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of good review about this scooter, but some are knocking the scooter for its range. I will clarify the range question. I recently bought a Max G3 and two Max G2's. I, my wife and my son (ways the same as me) took the scooters to Jekyll Island, GA for a ride. All scooters had 100% Charge. We got very good range out of all the scooters. We rode nearly a few hours, 3/4 the way around the island. When we stopped for the day, the G2's both had 60% left and the G3 had 67% left. We had all scooters in "D" mode (16mph max). We stopped many times, ventured off the path a few times. All in all, excellent range on all, but the G3 having a more powerful motor actually had best range. Now, if you ride each scooter at max speeds, naturally the more powerful and faster scooter will use more battery power. But at similar speeds, the more powerful motor didn't work as hard. Now, just want to say this. I purchased the G2 max first and for days I was admiring it beauty, premium feel, and workmanship. Then I ordered the G3 and when it came in, well, it made the G2 look like its 1980s. Now don't get me wrong. The G2 is an excellent scooter. But the feel and looks of the G3 just feels like Going from BMW to a Porche. It's worth the money.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Erv, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!