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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 252 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 252 reviews
  • Pros mentioned:
    Ride quality, Speed

    Rated 4 out of 5 stars

    Great scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilling ride, fast charging, kind of heavy but manageable

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Kdizzle - thank you for the review... the Max G3 is one of newest products, and yes the thrill is definitely there! Enjoy!!!

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Smooth & Safe Ride and Top-Notch Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked up the Segway Ninebot G3 Max from Best Buy Riverdale and I'm beyond impressed! The staff was helpful and made the pickup smooth and easy. The scooter itself is a game-changer—fast, sturdy, and with incredible battery life. Perfect for commuting or just cruising around. Highly recommend both the product and the store!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Ziggy, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    The Best Scooter for Long Trips! Power and Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I bought the Segway Ninebot Max G3 as an alternative to my car for commuting, and I'm thrilled with it. The range is what impresses me most; even though my commute is only 10 miles (16 km), the battery lasts several days without needing to be recharged. It's a reliable machine for long trips. The motor power is excellent. It easily reaches speeds of 28 mph, and most importantly, it climbs hills without dropping too much, which was a problem with my previous model. It feels very solid and secure to ride.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Daniel, thank you for your review of the Segway Ninebot Max G3. We’re glad it’s proving reliable with great range and power. If you ever need assistance, please reach out at technicalsupport@segway.com. Happy Riding, Segway‑Ninebot Customer Support.

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I love my e-scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this e-scooter! I go everywhere on it. It has a lot of power and charges fast. I’m so glad that I was able to order it via Best Buy. I didn’t have to worry about anything happening to the box while I was away from home. Best purchase ever!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Vroom vroom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! It was everything we were looking for and more! Sturdy, fast, and fun!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your review! We are very happy that you are enjoying your Max G3. At Segway-Ninebot we strive to help our customers have a great experience. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
      Segway-Ninebot Customer Support.

  • Pros mentioned:
    Portability, Speed

    Rated 4 out of 5 stars

    Best overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter for daily commute to work. Quick and agile.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Luis, thanks for the review! We're glad your Max G3 it's making your daily commute smoother. At Segway-Ninebot we're committed to delivering high quality products and experience for our customers. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    This scooter is cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter rides so smoothly and i like all the different riding modes , and all the lights are great set up was not horrible at all ,

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    The moat reliable scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most excellent segway scooter that has been made! The speed is thrilling! Well balanced and smooth!

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Great Ride

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ride. Fun scooter, fast acceleration and speed. Worth the premium price. Great service and delivered to store on time.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 4 out of 5 stars

    Great for short commutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Plenty quick to ride around town It’s heavy but not too bad for the performance and still something I can take in my car easily Cons You pretty much need to use the app and tweak the settings, wish these could be changed without the app

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Nicholas, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Scooter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I returned an Apollo Go scooter, and it is a nice upgrade in stability and driving. Full charge in 3.5 hours is amazing. The scooter and cable do not get hot compared to the Apollo Brick. I am very on this purchase. With bigger tires, my daughter is able to ride with me as well. Do your research before you buy a scooter; each has its use case.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for sharing your experience! We are happy to hear you’re enjoying the stability and quick charging of your MAX G3. We appreciate your advice on researching before buying—finding the right fit makes all the difference. Enjoy the rides! — Segway-Ninebot Customer Support.

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Segway scooters are the best scooters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter gets me to work and back 30 miles every day for five months in extreme cold and rain which is bad for it, but it still runs amazingly. I would recommend, actually I have recommend this product and all products from segway. I have bought 2 scooters from them/bestbuy and they both been amazing, and can deal with rough sidewalks and roads. Trust me this scooter is great

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Bobby, thank you for your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear it has performed reliably for you through daily commutes and tough weather conditions, and that you’ve had great experiences with multiple Segway scooters. If you ever need any assistance, please reach out at technicalsupport@segway.com.

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Segway

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ride, really smooth, very fast and family loves it

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for sharing your experience! We’re delighted to hear that you and your family are enjoying the smooth and fast ride. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding! Segway-Ninebot Customer Support.

  • Cons mentioned:
    Battery life, Range

    Rated 3 out of 5 stars

    Top speed reduces as battery gets lower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great scooter when the battery was fully charged. But the top speed reduces as the battery gets lower. With it at top speed the range is 25miles if lucky. I found it getting around 20miles. Returned it while I still could since the speed slowdown isnt mentioned in the manual or website.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast smooth, great experience for first time riding one

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear your first ride was a fast and smooth experience. If you ever need any assistance, please reach out at technicalsupport@segway.com.

  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    My G3 Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I put 3 stars but here's why. First off I like the scooter but it's not free of bugs and issues. Randomly the scooter while powered off will make noises. The mileage tracking is not accurate at all so you can't trip plan based on distances so it limits your ability to feel secure while riding long distances. One thing that stands out I wish they would fix is the throttle. When you're not pining the throttle in the max position the scooter bumps vs smooth throttle control. I have also noticed that the scooter takes a lot of effort to make it engage the motors and it's put me in risky situations when crossing the street from a stopped position. The charge time seems to be decently fast between 2-3hrs for a full charge. Swag way says they have an additional external battery to double the range and yet it's not anywhere to be found for purchase (one of the features I was/am looking for). There is no adjustability in the handlebar height so it makes it hard for a shorter rider. I am not a big fan of having to pair the scooter to my phone in order to use it (means the company wants to collect riding data) and that's unnerving. Overall I am happy with the scooter but am shopping to replace it with another scooter that will have better features I seek (like accurate batter to mile calculations).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Segway scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter.super fast and smooth. I would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Suspension

    Rated 4 out of 5 stars

    Speedy Scooter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: speed, suspension, fast charging. Apple Find My and other software tunes you can adjust. Cons: Mileage and breaks. Segway tells you it can go up to 25 miles in sport+ mode, but in reality, you'll get closer to 18-20 miles.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your detailed feedback! We're glad you're enjoying the speed, suspension, and smart features. Regarding the mileage, real-world range can vary based on riding conditions, weight, and terrain. For any concerns about performance, our After-Sales Team is happy to help. Please contact:
      • Email: technicalsupport@segway.com
      • Hotline: 1-866-473-4929 (Mon-Fri, 5:30 AM-5:00 PM PST)
      Please mention that Olivia guided you to contact after-sales service. Ride safe!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Segway Ninebot Max 3G e-scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The segway ninebot max 3g electric scooter works excellent. I like the mobile phone application. The turn by turn navigation on the tft screen is excellent. The price point is good. The battery last a good amount of time. Now an extended range external battery will complete the purchase. Yes I would recommend this to a friend. Who rides responsibly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy it !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big boy scooter, great power, hold on in boost mode! Range is good . Tons of fun, charges in 3 hours , worth every penny

    I would recommend this to a friend