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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 311 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the Ninebot Max G3 Electric Scooter for its speed, smooth ride quality, and overall performance. Many appreciate the suspension, portability, power, comfort, and lights. However, some customers have expressed concerns about the battery life and range. A few customers have noted that the scooter is heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 311 reviews
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Premium scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of good review about this scooter, but some are knocking the scooter for its range. I will clarify the range question. I recently bought a Max G3 and two Max G2's. I, my wife and my son (ways the same as me) took the scooters to Jekyll Island, GA for a ride. All scooters had 100% Charge. We got very good range out of all the scooters. We rode nearly a few hours, 3/4 the way around the island. When we stopped for the day, the G2's both had 60% left and the G3 had 67% left. We had all scooters in "D" mode (16mph max). We stopped many times, ventured off the path a few times. All in all, excellent range on all, but the G3 having a more powerful motor actually had best range. Now, if you ride each scooter at max speeds, naturally the more powerful and faster scooter will use more battery power. But at similar speeds, the more powerful motor didn't work as hard. Now, just want to say this. I purchased the G2 max first and for days I was admiring it beauty, premium feel, and workmanship. Then I ordered the G3 and when it came in, well, it made the G2 look like its 1980s. Now don't get me wrong. The G2 is an excellent scooter. But the feel and looks of the G3 just feels like Going from BMW to a Porche. It's worth the money.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Erv, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Super Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Segway nine or max G3 is a super easy to used scooter and is so fast.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Elchele,

      Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it super easy to use and enjoy its impressive speed. It’s wonderful knowing the scooter is delivering both convenience and excitement in your rides.

      If you ever need any assistance, please reach out at [email protected]. Happy Riding!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Shes fast!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the segway max g30p before this and this is light years better!!!! Handles bumps like nothing with the suspension, speeds are soooooo fast, all the built in tech is the cherry on top, so glad i made the upgrade!!!! Only down side is in sport mode battery gets drained fast, but all in all for the price this is the best on the market!!!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We're so thrilled to hear that you love your Max G3! It is truly a next-generation ride jammed pack with performance and convenience features, and offers incredible value. Keep on riding and having fun!

  • Rated 5 out of 5 stars

    My son loves it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was obsessed with this scooter. I bought it for him and he uses it constantly. It goes a little too fast in my opinion and I probably could have gotten a similar experience for a cheaper model, but this one has all the bells and whistles.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Brian, thank you for choosing the Segway Ninebot Max G3! We’re glad to hear it’s been such a hit and that the features are being enjoyed. If you ever need any assistance, please reach out at [email protected]

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I love my e-scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this e-scooter! I go everywhere on it. It has a lot of power and charges fast. I’m so glad that I was able to order it via Best Buy. I didn’t have to worry about anything happening to the box while I was away from home. Best purchase ever!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Molana,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear how much you love your e‑scooter and that it’s giving you the power, fast charging, and reliability you need to go everywhere with ease. It’s wonderful to know the ordering process through Best Buy gave you peace of mind and made the experience even smoother.

      We’re delighted that you consider it your best purchase ever — that’s exactly the kind of satisfaction we strive to deliver!

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life, Speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Max G3

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many scooters, but none have lived up to the reputation of the Max G3 with its groundbreaking technology with a 50 mile range and a very respectable charge time. You can also buy accessories to accelerate charging rate.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Frederick,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that it has lived up to its reputation for you and that the 50‑mile range and efficient charge time are delivering the performance you were looking for. It’s great to know you appreciate the advanced technology and the option to enhance charging with accessories — versatility and reliability are exactly what we aim to provide with the G3.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    G3 Max segwey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent scooter, the autonomy and speed are adequate, it has power and runs if you want, the only thing it lacks is a whistle, but that can be fixed by buying one

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Harold,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you find it excellent, with autonomy, speed, and power that meet your expectations. It’s great to know you’re enjoying the ride and that the scooter delivers the performance you were looking for. Adding a whistle is a clever personal touch to make it even more practical for your needs!

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Segway best brand for scooters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to a Segway from my NIU scooter. Segway scooters are the best in my opinion due to the smooth ride, easy display and user friendly application. I can control many settings from my phone through the Segway app.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Mike,

      We’re excited to hear about your upgrade to the Segway Ninebot Max G3 Electric Scooter! It’s wonderful to know you’re enjoying the smooth ride, easy‑to‑use display, and the convenience of controlling settings through the Segway app.

      Your feedback reinforces why so many riders trust Segway as their go‑to brand for scooters. If you ever need assistance, please feel free to reach out at [email protected].

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Scooterman

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very well designed and built, the rugged design and speed makes it a joy to ride around the neighborhood.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Tony,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it very well designed and built, and that its rugged design and speed make it such a joy to ride around your neighborhood. That combination of durability and performance is exactly what we aim to deliver.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Excellent Scooter for the Money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preordered the scooter and It came a day early and we assembled and tries the scooter veey confirtable ride breaking is also very comfirtable. Screen is good in day. Best pick for the price we paid.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Hanuman, We're so thrilled to hear that you love your Max G3. It's a phenomenal and comfortable ride, not to mention it offers an incredible value. Happy riding!

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for hilly commutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic commuter vehicle - larger wheels + suspension make it feel super smooth even on rough pavement. Great at climbing steep hills. Decent battery life and love that it has an onboard charger, so if you want to charge both at home and at work all you need to get is an extra $10 cable.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so happy to hear that you're loving your Max G3. Thank you for sharing your incredible feedback. It is a fantastic commuter vehicle indeed and the perfect option to get around hilly cities. Keep on adventuring!

  • Rated 5 out of 5 stars

    An excellent upgrade from the original ninebot max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my G3 Ninebot Max. I had the original Ninebot Max, so I can see where the Ninebot has evolved from its original design and the imrovements are excellent. In regular sport mode, I can travel across town going 20 mph. With boost mode, I can travel around my vicinity and run errands and hit speeds of up to 27 mph. The shocks are really good, I love the improved standing area, I like the hoop on the front for locking the scooter, and I like the hook for a shopping bag. I can ride this one on brick roads with no problem whereas the original ninebot max basically couldn't handle it. Highly recommend.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear James,

      Thank you for sharing your detailed review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear how much you love the upgrade from the original Ninebot Max and that the improvements in design, speed modes, shocks, and overall usability have made such a difference in your riding experience. It’s great to know the scooter performs well across town, handles brick roads with ease, and offers practical features like the hoop for locking and hook for carrying a shopping bag. Your high recommendation means a lot, and we’re glad the G3 has exceeded your expectations.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Segway G3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the scooter. This is the best scooter I’ve ever owned integrity performance and just a really nice looking scooter. Take it to work every day and one of the safest scooters with all the extra features provided.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Michael,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that it’s the best scooter you’ve ever owned, delivering both integrity and performance while also standing out with its sleek design. It’s wonderful to know you rely on it daily for work and appreciate the safety features that make your rides more secure. Your feedback truly highlights the value of the G3.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Great Ride

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ride. Fun scooter, fast acceleration and speed. Worth the premium price. Great service and delivered to store on time.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re enjoying the ride, with its fun acceleration, speed, and premium performance. It’s great to know you found it worth the price and that Best Buy’s service and timely delivery added to the positive experience.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    The moat reliable scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most excellent segway scooter that has been made! The speed is thrilling! Well balanced and smooth!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Abraham,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it excellent, thrilling in speed, and smooth in balance. It’s wonderful to know the scooter has delivered such a reliable and enjoyable riding experience for you.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality, Speed

    Rated 4 out of 5 stars

    Great scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilling ride, fast charging, kind of heavy but manageable

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Kdizzle - thank you for the review... the Max G3 is one of newest products, and yes the thrill is definitely there! Enjoy!!!

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    If youre lokking at e scooters this one is it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rides really smooth have no complaints out of it does good up hills and im a little over 200 pounds ive put 20 miles on it already assemble was easy and the app makes it really easy to set youre preferences and it has a pretty bright headlight compared to other e scooters

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Brian, thank you for your feedback! We’re glad to hear you’re enjoying the smooth ride and hill performance. If you ever need any assistance, please reach out at [email protected]. Happy Riding!

  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great for short commutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Plenty quick to ride around town It’s heavy but not too bad for the performance and still something I can take in my car easily Cons You pretty much need to use the app and tweak the settings, wish these could be changed without the app

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Nicholas, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Segway Scooter!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing about this scooter is Amazing we got it for our daughter to get around her college campus it was a game changer for her she loves it!!! The speed gets up to 28 it be rolling!!! And the battery life is great I would recommend this to anyone!!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Pam, thank you for the review! We’re thrilled to hear the Max G3 has been a game changer for your daughter on campus. At Segway Ninebot we're committed to delivering high quality products and experience for our customers. If you ever need any assistance, please reach out at [email protected].

  • Rated 4 out of 5 stars

    NICE , BUT ......

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice scooter I just received from my lady for Christmas . I'm a biker ( 2 Hayabusa's , Victory Vision) and saw this in a store and thought it was pretty cool with full suspension and disc brakes and a close to 30mph top speed . But honestly the cool factor wore off pretty quick after 30 minutes of riding . You can't ride it on sidewalks (not supposed to anyway) and not fast enough to ride in traffic so you're limited to side streets and back roads when it's no traffic . battery seem to deplete pretty fast , never ran out of power just noticed after plugging back up after a quick run it took awhile to charge back up . Long as its understood that this is mainly an adult toy and not main means of transportation , you should be good ...

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Tommie,

      Thank you for sharing your detailed review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you appreciated its suspension, disc brakes, and near‑30 mph top speed. At the same time, we value your honest feedback about its limitations compared to motorcycles, including where it can be ridden, battery charging time, and its role as more of a recreational scooter than a primary mode of transportation.

      Your insights help other riders set the right expectations, and we truly appreciate you taking the time to share them.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

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