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Customer Ratings & Reviews

Your price for this item is $529.99
The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 23 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the overall performance of the Ninebot S2 Self-Balancing Scooter. Many reviewers have expressed great satisfaction and enjoyment with the product, exceeding their expectations. The scooter's performance has been praised for being fun and effective. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 23 reviews
  • Rated 5 out of 5 stars

    Segway S2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome i love my purchase. I own the S1 also and the S2 has greatly improved on everything. Battery life is excellent and rider and user experience is done very well ! Best Buy texted and emailed me when it was ready for pick and received the item with no hassle they even offer to bring to my vehicle. Thank you Best Buy sale associates for great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Segway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great segway, I love it. My daughter was a bit scared of it but after she saw me riding it she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sagewayninebots2 a great sageway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sageway nineboy s2 but it clicks and we can’t get it to stop but anyway this is a really good veacle thanks for reading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Segway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 segways from Best Buy and at the same time. I bought 2 more from Amazon. The service from best buy was better than amazon thank you very much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What a great addition!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Segway S2 Ninebot is working great. I am using it to speed up my door to door calling for my sales work and it is even better than I hoped! I can cover more calls with less effort, especially on these hot days, and everyone is interested to see me coming. It has plenty of power and speed, and the recharge is easy. And it keeps me charged up too! Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Its Like Standing, Only Faster..."

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ​I can't recommend the Segway Ninebot S2 enough. As someone who lives with a significant leg injury, I need a reliable and durable transportation device, and this Segway has exceeded all expectations. The battery life is fantastic, giving me peace of mind on long trips to the grocery store or when I'm running errands for Turo. The design is incredibly stable and intuitive, allowing for easy navigation through crowded areas. The controls are responsive, and the quality build gives me confidence on different terrains. It has significantly reduced the strain on my injured leg, allowing me to save my energy for essential tasks. From its compact design to its powerful performance, this device has a five-star rating in my book for its sheer practicality and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun to ride and actually practical.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a previous Segway Ninebot S to the new S2 mostly for the extended range, a true 20 miles now. It also has slightly larger tires than before now with an all terrain tread. It's also easily powerful enough to climb up and down hills and compact enough and light enough (30lbs) to take on public transportation. The speed could be better than 12mph but that is really my only meh... and that's minor considering the power and range. About 200 miles on it so far and it's been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Segway Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been riding these for 6 years now and have never had a issue,, i have the previous version of this product and it has over 400 miles on it and i have never had a issues..I actually use it daily to travel up and down long hallways at the jobsites i work.. the Segway Ninebot is a time saver for anybody who has a job that has lots of walking

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We live Best Buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy something from Best Buy the name fits, it’s the Best Buy. This product has far exceeded my expectations it’s been so much more fun than I imagined. There was a couple difficulties getting the product ordered but the associates at the store did an amazing job helping me get everything taken care of and made it super easy and seamless.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Alex, We're so glad to hear that you're loving your S2! It's a phenomenal ride with fantastic features. We hope you have a blast with it and keep on adventuring!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi RayshawnS - we 100%%%%%%%%%%%%%%%%%%%%%% agree with you! =)

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super duper good product easy to ride and it’s self balancing

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We’re excited to hear about your Segway S2 experience! It’s great to know you’re enjoying the ride. If you ever need any assistance, please reach out at technicalsupport@segway.com.

  • Rated 5 out of 5 stars

    9 year old loves!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9 year old daughter loves riding her Segway! She barrel races and these have become huge in the rodeo world! It has been a great purchase! You must follow the training video before it will let you go full speed.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your review! It’s fantastic to hear that your daughter is enjoying her Segway Ninebot S2 and that it’s becoming popular in the rodeo world! If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!

  • Rated 5 out of 5 stars

    Awesome Segway

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it, they learn to ride it like a pro in less than 5 minutes after following the instructions that was read out in real time. So much fun playing music via Bluetooth. They can’t get enough of it. Just wish there was one with greater that 220lbs maximum load capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Segway ninebot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had the best price and it shipped out the next day after ordering it later in the day before it shipped. It arrived quickly and the packaging was amazing. I am very satisfied with my purchase and experience with buying from Best Buy.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your review of the S2. We’re glad to hear you had such a smooth experience with your purchase and that the quick shipping and quality packaging met your expectations. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding, Segway‑Ninebot Customer Support.

  • Rated 5 out of 5 stars

    Segway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my son was wanting! Great, fast shipping and super easy installation.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for sharing your experience! We’re delighted to know the Ninebot S2 met your son’s expectations. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!

  • Rated 4 out of 5 stars

    Overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some getting used to. Za of left and right differs from traditional hoverboards. The use of the knee bar is critical in steering. This item does not pivot at the center point, has a knee bar that is used to turn left or right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, arrived quickly, and Best Buy price was competitive.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your feedback! We’re thrilled to hear that you’re happy with the quality of your Ninebot S2 and that it arrived quickly. If you ever need any assistance, please reach out to technicalsupport@segway.com

  • Rated 5 out of 5 stars

    BEST BUY IS THE BEST EVER FARMINGTON NM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy the best EVER!!! Thank you store Farmington NM

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your review! We are very happy that you are enjoying your Ninebot S2. At Segway-Ninebot we strive to help our customers have a great experience. Happy Riding, Segway-Ninebot Customer Support.

  • Rated 5 out of 5 stars

    Segway

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves it. Easy to set up. Works well in gravel and pavement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up, sturdy and fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Segway is pretty sturdy, quick to setup and use.

    I would recommend this to a friend