Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Segway - Ninebot S2 w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black.
  • Angle. Segway - Ninebot S2 w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black.
  • Ninebot 1 - SESWAY 1
  • Alt View 11. Segway - Ninebot S2 w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black.
  • Ninebot Segway: The Ultimate Personal Transportation Device
  • Alt View 13. Segway - Ninebot S2 w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black.
  • Alt View 14. Segway - Ninebot S2 w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black.
  • Alt View 15. Segway - Ninebot S2 w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black.
  • Alt View 16. Segway - Ninebot S2 w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black.
  • The text on the image reads "me ninebor - SECN III i ad." This text is likely a reference to a specific advertisement or promotional material related to the person sitting on the Segway.
  • Alt View 18. Segway - Ninebot S2 w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black.
  • Alt View 19. Segway - Ninebot S2 w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black.
  • Alt View 20. Segway - Ninebot S2 w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black.

Segway - S2 Ninebot Self- Balancing Scooter w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black

Model:
AA.00.0012.78
SKU:
6589098
Your price for this item is $549.99
The comparable value price is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 34 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the S2 Ninebot Self-Balancing Scooter for its overall performance. Users express their love for this great Segway. There are no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 34 reviews
  • Pros mentioned:
    Operating range, Overall performance

    Life-Changing Fun, Surprisingly Practical

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Segway S2 Ninebot as a mix of fun and curiosity—and it quickly became part of my daily routine. Right out of the box, the build quality stood out. It feels solid, well-engineered, and confidence-inspiring, even for someone who had never used a self-balancing scooter before. The learning curve was short, and within minutes I felt stable and in control. Segway clearly nailed the balance technology. Performance-wise, it exceeded expectations. The speed is smooth and responsive without feeling unsafe, and the range is more than enough for errands, neighborhood rides, or just clearing your head after a long day. It handles pavement changes and small bumps far better than I anticipated. What truly surprised me is how useful it is. I now use it for quick trips, outdoor breaks, and even light commuting. It’s quiet, efficient, and genuinely enjoyable—one of those rare purchases that delivers both practicality and pure joy. If you’re on the fence, don’t be. This isn’t a gimmick or a toy—it’s a well-designed personal transport device from a brand that clearly knows what it’s doing. Easily one of the most satisfying tech purchases I’ve made in years. Highly recommended.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear James,

      Thank you for sharing such a thoughtful and detailed review of the Segway S2 Ninebot Self-Balancing Scooter. We’re thrilled to hear that it has become part of your daily routine and that the build quality, balance technology, and performance exceeded your expectations. It’s wonderful to know that you’ve found it not only fun but also surprisingly practical for errands, commuting, and outdoor breaks.

      Your feedback perfectly captures the scooter’s blend of engineering, safety, and enjoyment, and we’re honored that it stands out as one of your most satisfying tech purchases.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Segway S2

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome i love my purchase. I own the S1 also and the S2 has greatly improved on everything. Battery life is excellent and rider and user experience is done very well ! Best Buy texted and emailed me when it was ready for pick and received the item with no hassle they even offer to bring to my vehicle. Thank you Best Buy sale associates for great customer service.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway S2 Ninebot Self‑Balancing Scooter. We’re thrilled to hear you love your purchase and that the improvements over the S1 — especially the excellent battery life and enhanced rider experience — stood out to you. It’s wonderful to know the pickup process at Best Buy was smooth and that their associates provided great customer service.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Sagewayninebots2 a great sageway

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sageway nineboy s2 but it clicks and we can’t get it to stop but anyway this is a really good veacle thanks for reading

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway S2 Ninebot Self‑Balancing Scooter. We’re glad to hear you love the scooter and find it to be a really good vehicle. We appreciate your honest feedback about the clicking sound — while the scooter is designed for smooth operation, occasional noises can sometimes occur. If the clicking persists, our support team would be happy to help troubleshoot and ensure everything is working properly.

      Please feel free to reach out to Segway Customer Support at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929) for assistance.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Segway

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great segway, I love it. My daughter was a bit scared of it but after she saw me riding it she loves it.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Luis,

      Thank you for sharing your review of the Segway S2 Ninebot Self‑Balancing Scooter. We’re delighted to hear that you love it and that your daughter warmed up to it after seeing you ride — that’s such a great way to build confidence and make riding fun together. It’s wonderful to know the scooter is bringing enjoyment for both of you.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Segway

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 segways from Best Buy and at the same time. I bought 2 more from Amazon. The service from best buy was better than amazon thank you very much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    What a great addition!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Segway S2 Ninebot is working great. I am using it to speed up my door to door calling for my sales work and it is even better than I hoped! I can cover more calls with less effort, especially on these hot days, and everyone is interested to see me coming. It has plenty of power and speed, and the recharge is easy. And it keeps me charged up too! Couldn’t be happier.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Murph,

      Thank you for sharing your review of the Segway S2 Ninebot Self‑Balancing Scooter. We’re thrilled to hear it’s working great for you and even helping with your door‑to‑door sales work. It’s wonderful that you can cover more calls with less effort, especially on hot days, and that people are excited to see you arriving on your scooter. We’re glad you find the power, speed, and recharge process all meeting your expectations — and that it keeps you energized too!

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • "Its Like Standing, Only Faster..."

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ​I can't recommend the Segway Ninebot S2 enough. As someone who lives with a significant leg injury, I need a reliable and durable transportation device, and this Segway has exceeded all expectations. The battery life is fantastic, giving me peace of mind on long trips to the grocery store or when I'm running errands for Turo. The design is incredibly stable and intuitive, allowing for easy navigation through crowded areas. The controls are responsive, and the quality build gives me confidence on different terrains. It has significantly reduced the strain on my injured leg, allowing me to save my energy for essential tasks. From its compact design to its powerful performance, this device has a five-star rating in my book for its sheer practicality and reliability.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Brett,

      Thank you for sharing your thoughtful review of the Segway Ninebot S2 Self-Balancing Scooter. We’re truly glad to hear how much it has exceeded your expectations and provided reliable support for your daily needs. It’s wonderful to know the scooter’s stability, responsive controls, and durable design have helped reduce strain on your leg while giving you confidence across different terrains. Your description of it being “like standing, only faster” perfectly captures the practicality and freedom it offers.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Operating range

    Fun to ride and actually practical.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a previous Segway Ninebot S to the new S2 mostly for the extended range, a true 20 miles now. It also has slightly larger tires than before now with an all terrain tread. It's also easily powerful enough to climb up and down hills and compact enough and light enough (30lbs) to take on public transportation. The speed could be better than 12mph but that is really my only meh... and that's minor considering the power and range. About 200 miles on it so far and it's been great!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Jeffrey,

      Thank you for sharing your detailed review of the Segway S2 Ninebot Self‑Balancing Scooter. We’re thrilled to hear the upgrade from your previous model has been such a positive experience, especially with the extended range, larger all‑terrain tires, and the power to handle hills with ease. It’s great to know the scooter’s compact and lightweight design makes it practical for public transportation, and that you’ve already enjoyed about 200 miles of smooth riding.

      We appreciate your note on speed — while 12 mph may feel modest, it’s encouraging to hear that the overall power and range have made the scooter a great fit for your needs.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Operating range

    Great new Segway

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade, way lighter and with the range of the previous model

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear LuisS,

      Thank you for sharing your feedback on the Segway S2 Ninebot Self-Balancing Scooter. We’re delighted to hear that you find it an amazing upgrade — lighter in design while still maintaining the impressive range of the previous model. It’s wonderful to know the scooter has met your expectations for both performance and convenience.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Anjan Neupane

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my daughter's Christmas present. She loved this and enjoying. She already show to her all friends they also tried it every one loved it.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Anjan,

      Thank you for sharing your review of the Segway S2 Ninebot Self‑Balancing Scooter. We’re delighted to hear that your daughter loved it as a Christmas present and that her friends also enjoyed trying it out. It’s wonderful to know the scooter has brought so much joy and excitement.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    9 year old loves!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9 year old daughter loves riding her Segway! She barrel races and these have become huge in the rodeo world! It has been a great purchase! You must follow the training video before it will let you go full speed.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your review! It’s fantastic to hear that your daughter is enjoying her Segway Ninebot S2 and that it’s becoming popular in the rodeo world! If you ever need any assistance, please reach out at [email protected]. Happy Riding!

  • Pros mentioned:
    Overall performance

    Segway Ninebot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My kiddo put 30 miles on the bad boy in 3 days after Christmas.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your feedback on the Segway S2 Ninebot Self-Balancing Scooter. We’re delighted to hear that your kiddo has already enjoyed 30 miles of riding fun in just three days after Christmas — that’s fantastic! It’s wonderful to know the scooter has brought so much excitement and performance right out of the box.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    We live Best Buy!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy something from Best Buy the name fits, it’s the Best Buy. This product has far exceeded my expectations it’s been so much more fun than I imagined. There was a couple difficulties getting the product ordered but the associates at the store did an amazing job helping me get everything taken care of and made it super easy and seamless.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Alex, We're so glad to hear that you're loving your S2! It's a phenomenal ride with fantastic features. We hope you have a blast with it and keep on adventuring!

  • Pros mentioned:
    Speed

    Cool item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast alot of verbal directions given sometimes anoying

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Sheila,

      Thank you for sharing your review of the Segway S2 Ninebot Self-Balancing Scooter. We’re glad to hear you find it fast and enjoyable to ride. We also appreciate your feedback regarding the verbal directions—it’s helpful for us to know that this feature can sometimes feel a bit overwhelming. Your input is valuable as we continue to improve the rider experience.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Segway

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my son was wanting! Great, fast shipping and super easy installation.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for sharing your experience! We’re delighted to know the Ninebot S2 met your son’s expectations. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at [email protected]. Happy Riding!

  • Segway ninebot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of these years ago and I absolutely loved it I rode it until I wore it out. I decided to buy another one and I love it just the same. I'm 60 years old and it's perfect for young and older folks.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear AlishaT,

      Thank you for sharing your wonderful feedback on the Segway S2 Ninebot Self‑Balancing Scooter. We’re delighted to hear that you loved your first one so much that you decided to purchase another, and that it continues to bring you joy. It’s great to know the scooter works perfectly for both younger and older riders alike.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Fun on 2 wheels.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old loves this. Zips all around the house for now due to the weather. But, even in the house, item is very quiet and after a couple days my son looks like he was born with whells instead of legs.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Ryan,

      Thank you for sharing your feedback on the Segway S2 Ninebot Self-Balancing Scooter. We’re delighted to hear that your 11‑year‑old is having so much fun zipping around the house, and that the scooter’s quiet performance makes it enjoyable indoors despite the weather. It’s wonderful to know he’s already riding with such ease and confidence!

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi RayshawnS - we 100%%%%%%%%%%%%%%%%%%%%%% agree with you! =)

  • Pros mentioned:
    Operating range

    Segway Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been riding these for 6 years now and have never had a issue,, i have the previous version of this product and it has over 400 miles on it and i have never had a issues..I actually use it daily to travel up and down long hallways at the jobsites i work.. the Segway Ninebot is a time saver for anybody who has a job that has lots of walking

    I would recommend this to a friend

  • Segway ninebot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had the best price and it shipped out the next day after ordering it later in the day before it shipped. It arrived quickly and the packaging was amazing. I am very satisfied with my purchase and experience with buying from Best Buy.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your review of the S2. We’re glad to hear you had such a smooth experience with your purchase and that the quick shipping and quality packaging met your expectations. If you ever need any assistance, please reach out at [email protected]. Happy Riding, Segway‑Ninebot Customer Support.

Page 1, Showing 1-20 of 34 reviews
Sponsored

People also viewed

  • Segway - Go Kart Pro 2 w/15.5 mi Max Operating Range & 26.7 mph Max Speed - Gray
    Your price for this item is $2,499.99
    The comparable value for this item is $2,699.99
  • GoTrax - FLEX VOYAGER Electric Scooter w/16mi Operating Range & 15.5mph Max Speed - Gray
    Your price for this item is $449.99
    The comparable value for this item is $649.99
  • Segway - GT3 SuperScooter w/ 45.6 mi Max Operating Range & 31 mph Max Speed - Black
    Your price for this item is $1,499.99
    The comparable value for this item is $1,899.99
  • Segway - ZT3 Pro Kick Scooter w/43.5 Max Operating Range & 24.9mph Max Speed - Black
    Your price for this item is $899.99
    The comparable value for this item is $1,299.99
  • Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
    Your price for this item is $1,099.99
    The comparable value for this item is $1,499.99