Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Segway - Ninebot S2 w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black.
  • Angle. Segway - Ninebot S2 w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black.
  • Ninebot 1 - SESWAY 1
  • Alt View 11. Segway - Ninebot S2 w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black.
  • Ninebot Segway: The Ultimate Personal Transportation Device
  • Alt View 13. Segway - Ninebot S2 w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black.
  • Alt View 14. Segway - Ninebot S2 w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black.
  • Alt View 15. Segway - Ninebot S2 w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black.
  • Alt View 16. Segway - Ninebot S2 w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black.
  • The text on the image reads "me ninebor - SECN III i ad." This text is likely a reference to a specific advertisement or promotional material related to the person sitting on the Segway.
  • Alt View 18. Segway - Ninebot S2 w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black.
  • Alt View 19. Segway - Ninebot S2 w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black.
  • Alt View 20. Segway - Ninebot S2 w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black.

Segway - S2 Ninebot Self- Balancing Scooter w/21.7 mi Max Operating Range & 11.2 mph Max Speed - Black

Model:
AA.00.0012.78
SKU:
6589098
Your price for this item is $549.99
The comparable value price is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 34 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the S2 Ninebot Self-Balancing Scooter for its overall performance. Users express their love for this great Segway. There are no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews

  • Segway

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Use it for door to door sales. Best buy is the best.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your feedback on the Segway S2 Ninebot Self-Balancing Scooter. We’re delighted to hear that you find it an awesome product and that it’s been useful for your door-to-door sales. It’s wonderful to know the scooter has provided both performance and convenience in your daily routine.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Worth the $$$

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun to ride!!! Worth the money! Got for my husband to ride around the dirtbike track.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi JenniferB - what a great idea for your husband! We are happy he is enjoying the Ninebot S2... it is such a fun product.

  • Sagway

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ride nice has good balance son love it............

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Robert,

      Thank you for sharing your review of the Segway S2 Ninebot Self‑Balancing Scooter. We’re delighted to hear that it provides a smooth ride with great balance and that your son loves it. It’s wonderful to know the scooter is bringing both fun and stability to his experience. Your feedback is greatly appreciated.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Very like it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are get it for my daughter birthday sim like she very happy with it

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Alex,

      Thank you for sharing your review of the Segway S2 Ninebot Self‑Balancing Scooter. We’re so glad to hear that your daughter received it for her birthday and is very happy with it! Your feedback highlights the joy and excitement this scooter brings to young riders, along with its reliable performance and ease of use.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Overpriced

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some getting used to. Za of left and right differs from traditional hoverboards. The use of the knee bar is critical in steering. This item does not pivot at the center point, has a knee bar that is used to turn left or right.

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, arrived quickly, and Best Buy price was competitive.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your feedback! We’re thrilled to hear that you’re happy with the quality of your Ninebot S2 and that it arrived quickly. If you ever need any assistance, please reach out to [email protected]

  • Segway

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves it. Easy to set up. Works well in gravel and pavement.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Sherri,

      Thank you for sharing your review of the Segway S2 Ninebot Self‑Balancing Scooter. We’re delighted to hear she loves it and that setup was easy. It’s wonderful to know the scooter performs well on both gravel and pavement, giving a smooth and versatile riding experience.

      If you ever have questions or need assistance with the scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • BEST BUY IS THE BEST EVER FARMINGTON NM

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy the best EVER!!! Thank you store Farmington NM

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your review! We are very happy that you are enjoying your Ninebot S2. At Segway-Ninebot we strive to help our customers have a great experience. Happy Riding, Segway-Ninebot Customer Support.

  • Easy to set up, sturdy and fun

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Segway is pretty sturdy, quick to setup and use.

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super duper good product easy to ride and it’s self balancing

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We’re excited to hear about your Segway S2 experience! It’s great to know you’re enjoying the ride. If you ever need any assistance, please reach out at [email protected].

  • Awesome Segway

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it, they learn to ride it like a pro in less than 5 minutes after following the instructions that was read out in real time. So much fun playing music via Bluetooth. They can’t get enough of it. Just wish there was one with greater that 220lbs maximum load capacity.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Richard,

      Thank you for sharing your review of the Segway S2 Ninebot Self‑Balancing Scooter. We’re delighted to hear your kids picked it up so quickly and are riding like pros in just minutes — that’s fantastic! It’s great to know they’re enjoying the added fun of playing music via Bluetooth as well. We also appreciate your feedback about the maximum load capacity; insights like yours help us understand what riders are looking for in future designs.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Grate

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super cool. I use it every day for door-to-door.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Yesemith, We're so glad to hear that you're loving your S2! It's truly an amazing ride and blast to ride. Thank you for sharing your experience with us and keep on adventuring!

  • Never again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the worst online buying experiences ive had.. ordered 9-27-25 said it wouod he delivered 10-2-25 then it said it was delayed til the 10-3 thru 10-6..come the 8th no update..tracking has zero information except that it was picked up. Called Best Buy, or tried a bunch, got ahold of someone, said theyd reorder it and send me an email in a couple days, which is funny in itself, and crickets ever since. Ordered a segway, theyre not cheap, guess itll get here when it gets here..10-2 was my kids birthday, the day it was supposed to he arriving

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi RyanjS - thank you for your comments. We understand that the shipping experience from Best Buy did not meet expectations. While Segway does not manage this for Best Buy, if there is anything we can do to help... please reach out. The Ninebot S2 is a fantastic product so we hope to get this resolved quickly so your child can enjoy their gift.

  • Broken Item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few rides only which couldn’t have done a damage at all and figured out it was broken from the inside.. a part that is rare to break

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello! We're sorry to hear you're having issues with your S2! Would you mind emailing us with details at [email protected], and we'll look into how to best get you back on the road!

Page 2, Showing 21-34 of 34 reviews
Sponsored

People also viewed

  • GoTrax - FLEX VOYAGER Electric Scooter w/16mi Operating Range & 15.5mph Max Speed - Gray
    Your price for this item is $449.99
    The comparable value for this item is $649.99
  • Segway - Go Kart Pro 2 w/15.5 mi Max Operating Range & 26.7 mph Max Speed - Gray
    Your price for this item is $2,499.99
    The comparable value for this item is $2,699.99
  • Hover-1 - Blast Electric Self-Balancing Scooter w/3 mi Max Operating Range & 7 mph Max Speed - Aqua
    Your price for this item is $119.99
  • Segway - GT3 SuperScooter w/ 45.6 mi Max Operating Range & 31 mph Max Speed - Black
    Your price for this item is $1,499.99
    The comparable value for this item is $1,899.99
  • Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
    Your price for this item is $1,099.99
    The comparable value for this item is $1,499.99