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Customer Ratings & Reviews

SEI - Electric Media Fireplace for Most Flat-Panel TVs Up to 46" - Ivory-Front_Standard

Customer rating

Rating 3 out of 5 stars with 3 reviews

  • 40%
  • 20%
would recommend to a friend

Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews
  • Rating: 1 out of 5 stars

    Not worth the hassle.

    • My Best Buy® Member

    I purchased this item from and had it shipped to the store. I went and picked it up and brought it home. When I was taking it all out of the box I noticed it was missing the insert, the heater portion of it. It just was not there. the Manual says it comes in another box but I only received one box. So I called the store they didn't have another box and tracking information they stated said only 1 box was shipped. I ended up getting transferred to their online customer care and I was told that there was nothing they could do. So I angrily hopped into my car for the 40 minute ride to Best Buy to return it. I was sold a product and was only given half of it and when I questioned them about it they said there was nothing they could do.....Why would I recommend this item to a friend if Best Buy isnt going to give you everything with it???

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Advertised as incorrect size

    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The item itself is pretty good, packaged very well, no issues upon delivery of it. The biggest problem is the fact that it is advertised to be able to hold a 50" tv. However when we got it it clearly states in the directions that it is for a 46" tv. I contacted Best Buy regarding this misprint in their description of it, yet it is still listed as 50"....if you check the same tv stand in a different color it is described as being able to hold up to a 46" tv. So if you are in the market make sure that you have a tv that is no bigger than 46"....other than that the product seems pretty good so far.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very nice fireplace at an affordable price

    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am so happy with this product! VERY fast shipping and is exactly what I was expecting. I would highly recommend this product!

    I would recommend this to a friend