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Customer Ratings & Reviews

Model:
CX Plus True Wireless Black
SKU:
6477379
Your price for this item is $129.99
The previous price was $179.99

Customer reviews

Rating 4.1 out of 5 stars with 120 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Rating 4.1 out of 5 stars with 18 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 120 reviews
  • Rated 5 out of 5 stars

    The best hearing aids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the best headphones. I recommend them to everyone who wants to listen to high-quality music. They are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly outstanding sound from earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds deliver outstanding sound. Also, it's easy to use them--I even figured out one function when I was about to start a hike on the trail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The earbuds are great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am particularly impressed with the ease of use when it comes to the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would get the best and not spend more than 150$, so I bought them. I received them in about 5 or 6 days, and as soon as I got them out of the box, I plugged them in to charge. while waiting for them to be 100%, I went looking for my smart phone to get them hooked up. I plugged in some music from Uriah Heep, and then put them in my ears, and hola, the sound came through and I was enjoying every beat they offered, I had no problems with sound or bass, Volume was very good, and the bass and mid tones came through pretty good. I walked around the house with them on and became very comfortable with them. The ear plugs fit just right for my ears, so I did not change them out. The little charger and case remind me of my saddle bags on my bike. I love the stereo. I won't go any place without them now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than AirPods, Beats and Sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Apple, Beats, & Sony brand since 2014, 2017, 2021 & since forever. Sennheiser opened my life up to a new more open sound. I was even able to find a case for these! A problem that I had with the Powerbeats Pro; no one offers reliable quality cases for them unfortunately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Feels a little unintuitive at first and the software isn’t my favorite, but sound quality and ANC are both quality for the price point. The charging case marks up easily as it’s that very soft matte plastic, but I’m not one to care about that kind of thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality with clear-sound, but because of my cauliflower ear they keep falling out. But no fault of the earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones work awesome better than the other ones I purchased before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pair of earphones. A must have. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound & Impressive Functionality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using the Sennheiser CX Plus True Wireless Earbud Headphones for about 6 months now and I am extremely impressed with their sound quality and ease of use. The crystal clear sound is truly remarkable and the ability to tap the earbuds to stop the music and hear what's happening around me is extremely convenient. The earbuds are also very comfortable to wear for extended periods. The self-charging earbud case is not only sturdy, but it keeps the earbuds charged on the go, which is a huge plus. I would highly recommend these headphones to anyone looking for a high-quality, true wireless earbud experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent value earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are almost perfect with excellent audio and comfort. There are some minor issues such as the earbud sometimes falling off my ear but changing the tip fixed it. Also the Sennheiser smart control app could be better but it definitely functional and better than most other options. Be sure to clean the tips occasionally though from my experience it gets less gunk compared to other wireless earbuds which is plus. ANC is okay, not the best but gets the job done. Audio is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are my first quality headphones and I'm impressed! The sound quality it's amazing and the battery is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations! Coming from Anker, Bose, and Sony higher end audio devices. I decided I needed to replace my current gym ear buds as the battery wasn’t holding a good charge and I didn’t want it break the 150 dollar mark. After testing a few ear buds I decided these were the clear winner. They are much lighter than other ear buds which are great. They sound just right. Similar to Bose in terms of clarity and enough bass so it’s not overpowering. These have been excellent so far. Because these are so light, you could accidentally leave them in their pants and into the wash.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good, will need stand alone app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will need stand alone app to get the most value out of these earbuds. The stock sound is very bland customization is key. I do appreciate how responsive the touch controls are on the earbuds. The pass through sound is convenient when talking to someone since you won't really need to remove earbuds. Over all I'm impressed, just sucks the default sound is meh if you don't feel like manually messing with the audio mixers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Sennheiser product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sennheiser product. The first were headphones. I enjoyed those, so when i decided to switch to earbuds, it was an easy decision to purchase another Sennheiser product. These put out great audio. When you remove one from your ear, the music pauses automatically and resumes once you put it back in your ear. I haven't had ear buds in years because all the previous ones were uncomfortable and irritated my ears, these do not bother me at all. Another great product from Sennheiser!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed by these earbuds, mainly the sound quality including the realistic bass. The controls are well thought out too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound, uncomfortable fit.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound great but get uncomfortable to wear after about 30-45 minutes or so. The sound quality is really good but they start to hurt my ears after about 30 minutes of being in. Good for short periods of time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I swear by Sennheiser's product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sennheiser earbuds are entry-level. In comparison to the "Momentum," they are horrible, but other entry-level earbuds they are ok. Cheaply made! However, I swear by Sennheiser's product because the sound quality is superior to all competitors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High quality lightweight ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case, light weight, and ease of use for these headihones. Mic quality is better than others in similar price range.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best item at this price point

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: The sound cancelling is very nice. Easy to hook up with Bluetooth. Fits comfortably in ears Cons: Earbuds will fall out if you lean or bend over frequently. Touch sensors in the side aren’t intuitive and accidentally touching will cause calls to hang up and music to stop Battery life—compared to Gen2 non-Pro AirPods is bad. Issues with charging cable needing to be lined up exactly or else it may not charge. I have other Sennheiser headphones—HD 599’s—that work amazing for over-ear, open back headphones for computer use. Thought the wireless earbuds would be the same. The sound quality and noise cancelling is really nice but for the price point these just don’t hit the mark.

    No, I would not recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4.1 out of 5 stars with 18 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about size, usability, price and reliability. Editors are less positive about soundstage and design and have mixed opinions about portability. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 91/100 = Excellent quality.
  • TechRadarRating, 4 out of 5Simon Lucas on January 18, 2022

    Sennheiser CX Plus True Wireless reviewSennheiser piles on the features to (mostly) good effect

    Full Review
  • Tom's GuideRating, 4 out of 5Alex Bracetti on March 7, 2022

    Sennheiser CX Plus review: Next-gen buds with effective ANCThe Sennheiser CX Plus gets you flagship sound and surprisingly good noise cancellation for around half the price of the AirPods Pro.

    Full Review
  • Android AuthorityRating, 4 out of 5Sam Moore on April 27, 2022

    Sennheiser CX Plus True Wireless review: Reliable noise-cancelling budsThe Sennheiser CX Plus True Wireless earbuds are an improvement from the older CX True Wireless, featuring active noise cancelling this time.

    Full Review
  • Laptop MagRating, 4 out of 5Jason England on February 5, 2022

    Sennheiser CX Plus True Wireless review: That's more like itSennheiser fixes the problems of its CX past

    Full Review
  • Tech AdvisorRating, 3.5 out of 5Tom Regan on September 21, 2022

    Sennheiser CX Plus True Wireless reviewSennheiser's latest true wireless earbuds might be just as chonky as their predecessors, but new features make them a little more tempting.

    Full Review
  • T3Rating, 4 out of 5Yasmine Crossland on April 8, 2022

    Sennheiser CX Plus True Wireless review: solid sound, loads of featuresThe Sennheiser CX Plus True Wireless earbuds are really good value for money

    Full Review
  • What Hi-Fi?Rating, 4 out of 5What Hi-Fi? on July 6, 2022

    Sennheiser CX Plus True Wireless reviewA talented pair of earbuds with room for improvement

    Full Review
  • rtings.comRating, 3.3 out of 5Jake Thauvette on October 22, 2021

    Sennheiser CX Plus True Wireless ReviewThe Sennheiser CX Plus True Wireless are the upgraded variant of the Sennheiser CX True Wireless. They have an improved continuous battery life, support aptX Ada

    Full Review