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Customer Ratings & Reviews

Model:
CX Plus True Wireless Black
SKU:
6477379
Your price for this item is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 141 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers praise the CX Plus True Wireless Earbud Headphones for their exceptional sound quality, describing it as crystal clear and high-quality. They also appreciate the comfort and snug fit of the earbuds, as well as the impressive battery life. While some users have experienced challenges in achieving a perfect fit, the overall consensus is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 141 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sennheiser buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds for the money decent noise cancellation. Great bass mids and highs highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Downlad the app to make these great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to download and use the app to make these great. When I first plugged them in, I was disappointed. Downloaded the app, created the account customized my sound preference, and now I think they're great. Noise cancellation also works well for being in ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I swear by Sennheiser's product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sennheiser earbuds are entry-level. In comparison to the "Momentum," they are horrible, but other entry-level earbuds they are ok. Cheaply made! However, I swear by Sennheiser's product because the sound quality is superior to all competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you love to hear music the way it was intended to be listened to? Well these are pretty decent being that they’re earbuds and not headphones and I would recommend it to my friends and family who love to listen to different types of genres and want to be able to hear things you wouldn’t be able to normally when listening to the song.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    quality sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a rough ride at first, connectivity was not a smooth transition. I went through couple pairs before I understood better how to use them. At that point I fell in love. A little pricey but worth the money, I purchased a set for my son as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very deep fitting headphones. Sound better than airpod pros but are worse in every other way

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Can be a hit or miss

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds need to sit just right in ear to get good sound quality- I found myself endlessly adjusting them each use to find that “sweet spot”. If these do fit your ear correctly, they can sound excellent with great clearity and deep bass.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sennheiser CX+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound good, not great. Better than Samsung Galaxy Buds+ and Jabra 65t. Not as good as Bose Soundsport.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the price !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality! Which the case was smaller . Overall good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got here on time and was an amazing pair or earphones for a great price , best buy never fails to amaze me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Wireless Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The sound is outstanding. I received these to anyone wanting crystal clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sennheiser - CX Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity and sound quality for these earbuds are excellent. Bass response is the best I've heard from earbuds. They are a bit bulkier that I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always enjoyed Sennheiser products and these do not disappoint. Added comply earbud foam tips and the enjoyment increased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product delivered quality sound. fit is perfect and I can wear them for hours before needing to take them out. they stay connected to phone with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very high quality sounding set of ear buds, very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, not fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried these because of all the positive reviews, they sounded ok, however they would not stay in my ear, I found them falling out often.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great comapct in ear headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy connects great sound good noise cancellation Charges in carrying case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe some people will really like these and others will have mixed reviews. They will be comfortable for some and maybe a bit awkward for others. For me, I enjoy them, but I think the noise cancellation might be too much. I seriously cannot hear anything else when I have the noise cancellation turned on. Seems a bit dangerous if you are wearing outside, but inside of a weight room is fine for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not bad but not the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I expected a bit better quality. They’re move around because they’re a bit heavy on the ears but I do like how you can customize the audio like with the treble, mids, etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio quality but the noise cancellation does not correspond to the quality of the brand

    No, I would not recommend this to a friend