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Customer Ratings & Reviews

Model:
CX True Wireless Black
SKU:
6460170
Your price for this item is $129.99

Customer reviews

Rating 4.1 out of 5 stars with 144 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers find value in the CX True Wireless Earbud Headphones for their exceptional sound quality, long battery life, and affordable price. Many users appreciate the comfortable fit and secure fit in their ears. However, some users have experienced connectivity issues and expressed concerns about the app and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 144 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent sounding buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall sounding earbuds. With aptX, the soundscape is great. Can only say sonically excellent. Didn't even used the config app to adjust anything. Pretty neutral and excellent "as-is" across all range. Yes, this already have bass without adjustment. Very clear sounds. Bluetooth paired instantly out from case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    A great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these with the expectation of them not sounding as good as the Momentum 2....I was surprised as they sound VERY good...stay in my ear and with the Sennheiser app to adjust the EQ, this was a GREAT buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light simple but powerful, the nicest earphone ive ever bought

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stopped working after 1.5 years.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these earbuds. But they stopped working after 1.5 years, which is unfortunate at their price point. Luckily, there's a 2-year warranty and I am sending them back for repair or replacement. I'm grateful for that. However, I'll be without buds for ??? how long? I'll update when the repair/replacement is completed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Highly recommend.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been the best earbuds! I've gone through my fair share of earbuds. Since I've purchased these buds, they have been my go-to. The charge lasts a long time. Quality of sounds is just what I was hoping for.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with these earbuds. They sound great and are very comfortable. The range is good, too. On a straight line of sight distance they deliver at around 130 feet. At around 160 they cut out completely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality but I was unable to them to stay in my ear no matter what I tried.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    THAT SOUND!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds in my collections ( I have Sony, Bose, Jabra, and others to name a few. ) The sound is clear and crisp. No overblown bass or ear splitting highs. It will a while before I by another one since this one is really that good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent. The fit to my ears is pretty good but they will come out during a lot of movement (exercise). The only downside is that there is no noise canceling but the ear isolation is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    comfortable enough for 8 hrs of wear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and comfortable enough to wear for 8 hours at a time. I wear these both at work Monday - Friday then doing physical activities on the weekends and my I haven't had an issue of them falling out yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Audio Quality, with ear fatigue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality was great, but it caused ear fatigue (for me), as it was going deeper into the ear canal. If you are ok with earphones getting into your ear canals, you will like it. Again, great audio quality!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and affordable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting to get new earbuds that are not too expensive, but provide great sound. I used my earbuds for working out and when I'm at work to listen to music. I didn't need the active noise cancellation as I will not be wearing them in loud settings. Yet, I feel like passive noise cancellation does provide great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nice sounding earbuds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound great. Easy to operate. Battery life is really good and the charging storage case is a nice touch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3 Band EQ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little on the chunky side. The extra bass feature could have used some much needed extra punch to make a "WoW" statement, to make an impact. The eq in there app still leaves me with an empty stomach, it remindes me of an early 1980's walk-man. The sound quality and price range are just about right, close to the sound of the Momentum II's. Over all a great addition to my collection. I just might keep coming back. Thumbs up Sennheiser!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Buy it on sale-Great Sound!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best earbuds I have ever used. Smooth audio and good volume. Its a bit chunky and it looks big on the ears, but you get used to it. Highly recommended!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sennheiser<RayCon

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first and only experience with Sennheiser and it will be my last. Bought these for my wife. they worked for a year or so and then the right one stopped working. Did all the updating and such. Nothing worked. Sent to Sennheiser and got a replacement. They lasted about 3 months and same issue. Chucked 'em in the trash and bought more raycons. Cheap but at least they last for 3 years plus.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Wouldn’t buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok for what they are. There is no noise cancellation. So they weren’t very loud. While the music still sounded crisp. It didn’t give the same sound quantity as Airpods or even the Jabra ones I got on a whim were more comfortable and had great sound. I’d still like to try Bose and JBL, just to really see how they all sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sennheiser

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is very good. Excellent battery life for the value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the current discounted price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavily discounted and best buy certificates made this the best $15 wireless I have bought to date. The app helps a little with sound allowing you to add an equalizer to them. The custom tailor EQ tests your preferences and generates its recommended setting. Clearly has a sennheiser voicing which also puts it ahead of others in it price/category.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for price. Comfortable and easy to use.

    I would recommend this to a friend