Customer Ratings & Reviews

Sound quality is as good as it could possible could be via wireless connection. The reach is insane, now I can go and take the garbage out and even pick up the mail while I am still in conference calls.

Quality sound from a well known brand. Noise cancelling is a good feature.

Unfortunately have to give one star to comment... Product arrived with open/unsealed packaging, contents just thrown in, plastic bags for cords crumbled up inside, instructions crumbled up like a bad attempt at map folding... Attached photo shows condition right out of the box..... I turned them on just to test, they had a slight charge already.. Loud buzzing and humming in headphones not even connected to phone yet... I have another pair of these and they work flawlessly..... HOW DARE YOU SEND ME A USED/DEFECTIVE PRODUCT THAT SOME CLOWN OBVIOUSLY RETURNED AND DID NOT TELL YOU THEY WERE DEFECTIVE WHEN I PAID FULL PRICE FOR A NEW PRODUCT!!!!!!!!! Chat was about as useful as a screen door on a submarine. Will be returning to local store and filing complaint with BBB

Sennheiser is one of those recognizable names that speaks quality. I find it no different with these HD 450BT headphones. There are lots of features that make these a great value and one that I would recommend to others for a great listening experience. The build quality on these headphones seems to be top notch. They are minimalistic and attractive looking headphones. They are light weight, yet very sturdy. They do fold down to a pretty small compact size. The hinges so far seem to be well built and I am not worried about them failing or breaking any time soon like I have seen on other folding headphones. These have a nicely padded headband and soft ear cups. Overall, these are very comfortable to wear for long listening sessions. I would note that my ears did start to get a bit warm after a few hours, but it was not enough for me to have to take them off and stop listening. Sound quality on these is fairly good and you do have the option to adjust the EQ settings in the app. They have a range of 18Hz-22kHz and a Total Harmonic Distortion (THD) of .3% which seems to be a good standard for these. I did feel the need to adjust the EQ settings right away, as out of the box, they lacked some brightness on the high ends. You can also create custom EQ settings so you can easily switch depending on the kind of music you are listening to. These do utilize Active Noise Cancelling (ANC) and along with a closed back design, works very well for sound isolation. Some of the great features on these are USB-C Charging – full charge in about 2 hours and an outstanding 30 hour battery life claim. I used these on a full charge for 3 full 8 hour days of work and they have not died yet. Simply awesome! These do come with a physical 3.5mm headphone cable for hardwired connection in case you do run out of battery. These do have a built in mic and the ability to be used for phone calls. I found the phone call quality was clear and I was able to use these for calls while working from home. There are a few things to take note of. The buttons are not labeled at all and I kept having to reference the user guide to use them until I was able to remember what buttons did what and where they were when I was wearing the headphones. These utilize Bluetooth 5.0 so be sure that what you are trying to connect them to is compatible. Other than that, these are a great pair of what I would consider mid-range headphones. I wouldn’t hesitate to recommend these to anyone looking for a nice pair of feature rich, nice sounding headphones.

I love Best Buy product I’m seeking for gift card thanks

Very good I’m very like it. And I ask my cousin she want buy too

Overall these are great noise canceling headphones with many features that are very comfortable to wear. My initial impression from opening the box was that the headphones appeared to be well built and were designed for comfort. Included with the head phones is a carrying case, an usb-c charging cord, and pleasantly, an auxiliary cord. The carrying case isn’t impressive, seems very cheap, but I was very happy with the aux cord and the functional length of it. Prior to using the headphones I made sure to charge them for the 2 hours required for a full charge. I have had the head phones for nearly two weeks and still haven’t had to recharge them yet. Most days I’ve only used them for an hour or two, but a couple days have included 3-4 hours of use. The headphones are flexible and fit perfectly when worn. I had no problems connecting to my android phone or iPhone upon the first use with each device. The sound quality from the headphones is great. Everything sounded crisp and clear. The noise cancellation is excellent, although I couldn’t tell much of a difference from when the active noise cancellation was on or off. With being so limited on hearing my surroundings, I’m not sure I would ever wear these while out running or exercising, but I didn’t intend to wear them for that. (I prefer my earbuds for running outside.) The buttons on the right ear piece are quick to get use to, and are perfect in sensitivity in that they aren’t too sensitive to touch but also aren’t so stiff that they’re difficult to use. The microphone feature of the head phones seems to work great as well. I took a couple phone calls while wearing the head phones, and each time the person I was talking to didn’t mention any problems with hearing me. (I was worried that there would be too much background noise in the call because the microphone seemed to pick up a lot of sound; which I could hear since the microphone also lets you hear yourself speak.) What I like the most about these headphones is the noise cancellation. A couple days I wore them for 3-4 hours while I tackled tasks around the house. One day I wore them while extensively cleaning inside, and another day I wore them while power washing the exterior. Instead of dealing with the loud noise of the vacuum and power washer, I blocked out the noise and listened to music. It made the tasks much more pleasant to tackle, and the headphones are so comfortable that wearing them for the 3-4 hours resulted in zero discomfort. Last, the range of the Bluetooth is impressive. While cleaning I left my phone in the kitchen and never lost connection, even when going outside, and while power washing I was able to leave my phone in a dry area without losing the connection. If you’re looking for an excellent pair of noise cancellation headphones, with multiple features that are super comfortable and reasonably priced, then I would recommend trying these.

As others commented, these are not over the ear. They are on the ear. Ears get smashed, jaw feels pressure. Very good sound, but MOMENTUMS ARE 10X BETTER! I bought a 2nd set for my son, but returning both sets. Both sets purchased at 50% off.... oh well.

Sennheiser was the brand that started me down the road to becoming an audiophile. Their HD280PRO headphones were the starting point into a journey that spiraled through countless further headphones, amplifiers, a resurgence of CDs, lossless audio codecs, and more. I still reach for a set of Sennheiser cans when I want to really listen to some music, and now it seems they want me to reach for one of their products when I need a bluetooth headset, too. The HD450BT’s are as well-rounded a set of bluetooth headphones I can fathom, knocking it out of the park where audio quality is concerned, but a few small issues both personal and objective give me pause. A disclaimer - headphones are a tough item to review when comfort and sound are the two major factors that influence the buying decision. Though things like frequency response can be measured, sensations of comfort and sound are extremely subjective. My impressions will be different from someone else’s, and as such I would recommend finding an avenue where you can sample these headphones, such as in-store at Best Buy, before buying them. - Physical Impressions One of the first things I noticed after unboxing the headphones is that the earpads are not sized as expected. Marketed as an “over-the-ear” set of headphones, the diameter of the pads are over an inch shorter than Sennheiser’s wired over-the-ear offerings, and thus fit much more like a set of “on-ear” headphones as a result. This is a very odd design or marketing choice since true over-ear headphones disperse their clamping force around the ear and need less pressure to seal off sound for passive noise canceling, while the HD450BTs press onto the ears. The biggest drawback from an on-ear design is that extended comfort is difficult to achieve, at least in my case. I couldn’t wear these headphones for more than an hour or two before I had to take a break. Even though foam inside the pads is very soft, and the leather padding equally forgiving, I just couldn’t find a position that was comfortable after the first half-hour. Your experience may vary greatly, however - my head and ears are on the larger side with my preferences formed from years of wearing over-ear headphones. Fortunately, the headset is reasonably lightweight without feeling cheap. There’s just the right amount of heft here that makes it feel like a premium device without it weighing your head down, and the clamping force is enough that it won’t slip off your ears while walking or turning your head. - Headset Controls All of the buttons on the HD450BT are on the right earphone and can be thumb-operated. The power button serves multiple functions depending on the length of time it’s held, including noise cancellation toggle and pairing mode. The volume rocker is easy enough to use, with a physical nub on one end to signify volume up, and a “digital assistant” button triggers Google Assistant when connected to Android phones and Siri when connected to iOS ones. The media and call buttons are set on a spring-loaded rocker with a push-click, and I found this the most troublesome to use both in that the center press (play/pause) usually also resulted in a slip where I pushed either direction and the playlist skipped forward or back accordingly. Needless to say there’s a learning curve with the button layout, but because the media buttons double as call controls, I found myself continually pressing play/pause expecting my music player to resume from my phone’s home screen but instead it would act as a call control by default and dial the last person I spoke with. This functionality occurred on PC as well, where pressing play/pause didn’t hook to the media app first, and instead tried to place a call on my default messenger. Not sure if this is the headset’s fault or issues with my own configuration. - Active Noise Canceling (ANC) The selling point for bluetooth headphones in this price range is noise-canceling. Active Noise Canceling, or ANC, uses microphones on both sides of the headset and a small onboard computer to listen to noises in the surrounding environment and play an opposite, offsetting tone inside the headset at the same time, causing a sensation where the listener hears little to none of the noise. The quality of noise cancelation depends greatly on the quality of the microphones and algorithms used in the headset, and Sennheiser’s are among the better I’ve tried. The headphones are able to cancel out a lot of droning background noise (such as HVAC systems, engines of trucks driving by the office) and quiet down abrupt noises (such as typing on a loud keyboard) by about half. It’s a solid performance all around. - Sound Quality Sennheiser’s reputation for high-quality audio makes its mark here - the HD450BT’s sound great all around when ANC is enabled. These sound very close to their HD380 PRO headphones, a highly-regarded set of studio monitors, though perhaps lacking just a tiny bit in power comparatively (as is expected when comparing a wired headphone to a bluetooth one). These get quite loud as you approach max volume, and I didn’t pick up a hint of distortion on the way. The signature trait of Sennheiser headphones is replicated here just about perfectly - bass is incredibly clear and balanced so that they neither “boom” nor “punch.” Competing headphones in the lower price brackets will assuredly have one of those profiles to their sound, but here you get just the bass as you expect it. Midrange and treble are also well balanced to the point where the headphones seem to have a pretty flat response curve overall. Small adjustments to equalizer settings are all you need to dial in your preferred sound balance, since these start so neutral already. Sadly, the bass falls off by a considerable margin when ANC is disabled, resulting in tinny audio that doesn’t sound all too great for most kinds of music. It’s probably better for calls, podcasts, and TV shows at that point. - Microphone & Call Sidetone Speaking of things involving a lot of talking, the HD450BT’s biggest weakness is its microphone or set of microphones it uses for calls. While I expected just passable sound quality since voice microphones are difficult to get right when the microphone is by the ears rather than by the mouth, the audio is still not particularly great, with those I called all noticing my voice sounding hollow, low-frequency, and somewhat distant. But the worst part about making calls on the HD450BT’s is by far the sidetone, or the little bit of vocal feedback that goes from microphone to headset to compensate for the wearer’s ears being covered. Most headsets simulate this just fine, but in the Sennheiser’s case, the sidetone volume is both too loud and has a delay. This results in a voice echo that’s incredibly distracting and irritating, and I found no way to disable or adjust the sidetone. I haven’t experienced this on any of the other headsets I own, wired or wireless, and it frustrates me to the point where I found myself wishing I had the time to turn off bluetooth when I answer a call and just use the handset rather than dealing with the echo. - Range & Battery Life Connection range on the headset is very strong. I left my phone on one end of the house and walked all over searching for where it would drop, but the connection held solid everywhere I went and it wasn’t until I stepped outside and got about 20 feet from the door that I finally lost connection. An impressive performance - I’m sure the bluetooth antenna extends into the headband. Battery life is similarly impressive. Although my time in testing has been limited to only a few hours of use so far, the headset reported 95% battery remaining after several hours of listening with ANC enabled. I have no doubt that the headset will hit Sennheiser’s rated 20-25 hours of battery life estimate, and when it does need to recharge it uses the familiar, ubiquitous USB-C port to get back to full in just 2 hours from a properly-spec’d charger. - Bottom Line Though I’m not a fan of on-ear headphones, Sennheiser’s HD450BT’s deliver great sound, strong noise cancelation, and a bevy of features that earn their spot on the shelf next to the high-end headsets. The weak microphone, sidetone issue, and frustrating controls detract from an otherwise solid headset that’s well-built and has a long battery life. I just wish they were proper over-ear headphones so I could wear them comfortably for a longer period of time, but if on-ears are the style that you prefer for your headphones, then the HD450BT’s come recommended.

What else can I say these are perfect I love my bose but these are great the volume controls the play controls forward rev the. Mic perfect comfort can wear these all day

No Active Noise Canceling feature. I wore them for the first time a few days ago and i could still hear the TV as clear as without ANC.. When i used it during a phone call today, i heard EVERYTHING going on around me amplified coming into my ear speakers. Missed the return window of 14 days! Im very dissatisfied and disappointed.

They’re pretty decent headphones. They clamp on tight so if you have glasses they will be uncomfortable after about 10 minutes but if you take your glasses off then they’re super comfortable for about 2 hours. The Active Noise Cancellation is hit or miss, sometimes it makes a big difference and sometimes I feel like it doesn’t have ANC at all. The actual sound quality is pretty solid, super clear and crisp audio. The volume is decently loud but could stand to be increased, I have bad hearing so these sound about as loud as someone talking to you from 3 feet away when they’re at max volume. Not enough bass, I get that not everyone likes bass but for a $200 pair of headphones it should have at least decent bass, but it’s so low that it makes me sad when the beat drops. Microphone isn’t great, they just put one on because they felt like they had to. Bluetooth connectivity has been a very poor experience, it struggles so hard to function correctly with Windows, if I run any kind of game while listening to music then there’s a 70% chance that something will break. No game audio, but still music, or no music but still got game audio, OR no audio works and you have to shut the headset off and turn it back on again AND restart the apps AND there’s no desktop app, smartphone app only. Works best with your phone. Battery life is awesome though, they last almost all day.

I recently picked up these headphones after owning a set of Razer Kraken’s for 3 years. I wanted something that had better sound quality and that was wireless for ease of movement and connectivity between all of my devices. The Seinheiser name is something I’m familiar with in the audio world, but I would have never expected the number of great qualities there are in this pair of headphones. After trying the SteelSeries Artcis 1 with Bluetooth, the build build quality alone is a defining factor and something I’ve never experienced with other sets. The headphones do have a wired option, but used while powered off does not give you any noise cancellation. Using Bluetooth, the headphones have great battery life, decent sound cancellation, and even support audio pass through for phone calls. I love how it has a usb c charging port, I don’t struggle with having to think twice about plugging it in. You’d be surprised at how lightweight and mobile these headphones are, all while keeping a charge for more than a day with constant use. It comes with a square cloth travel case for the headphones to fold into. The Bluetooth functionality can be used with any Bluetooth enabled mobile device or computer. If your computer doesn’t already have Bluetooth, pick up a usb dongle. I’d say the sound remains clear and steady up until you get 10 feet away, then the sound delay begins to become more apparent. Cons: If you’re a pure bass lover these headphones may not be for you, in that case, wired may be to go in this price range. An equalizer can help you boost those low frequencies but the headphones begin to clip and crackle at more extreme bass inputs. The padding on the headphones are soft, yet the ear channels are shallow. The clamping force these headphones apply to your head can cause irritation around your ears if you’re sensitive to this. If you’re looking to add Bluetooth connectivity to you computer, I would stay away from the Insignia dongle Best Buy provides, as the installation driver isn’t provided on the manufacturers website.

Great product, also I got it for an amazing deal. I will recommend this to everyone.

I received this pair free to test and review. If I had to pick one word to describe this headset that word would be, effortless. Everything on this set and the app are intuitive and easy to navigate. Physically these are very comfortable. They sit firm on ear and over the head without any movement during natural head movement. I can wear these for hours without any discomfort with our without my glasses. Audio is great across the board. I was able to pick up all the tiny nuances in my music that other sets miss. The volume doesn't break apart at high volumes. Noise cancelling works very well. I could barely hear the hum of my air conditioner unit sitting 5 feet away. At the time of writing this review I'm actual using them and there's nothing but great quality audio coming through. I love the equalizer UI in the phone app. You can adjust settings the traditional way using sliders for individual ranges or slide a point across a XY axis grid. The later being my preferred method for quick toggling for when I want quick adjustments for music across different genres. It's something that I find myself using a lot because it's so easy to set. Build quality is nice. Buttons don't feel cheap and materials seem like quality parts with no fear of early wear out. They fit very well in the given bag with enough room for the cords. Usually I don't wear over the ear headset as a daily driver, but I am using these pair almost everyday, that's how noninvasive they are. They don't come between me and great quality music.

I like these headphones a lot. Just want get that out of the way. They're comfortable, sound great and they look good. There's easily 33 hours of listening / talk time in each complete charge. I had no problems wearing them for long periods of time. I used then for a light workout( I don't recommend using these to workout in.) and they did well, for that session. The noise cancelling is pretty top notch, so I can't be mad at that. There's a little carrying pouch to stuff your muffs in when they're not in use. Not too protective yet effective. There's also 3.5mm aux cord available if you for some reason or another , run out of juice. And hopefully, you'll have a music player with a headphone jack to use it. But it's there if you need it. There's no real ambient noise option or noise pass through like other headphones in this price range. That's where I start my gripes. These are, for the most part, really good and well made headphones. Unfortunately, if you can shell out $200 for some headphones, you should go for a more complete brand. If you're giving them as a gift, don't tell them how much you spent and the recipient should be more than satisfied with them. And hopefully They aren't into name brands. All in all, these are a solid pair of bluetooth noise cancelling headphones, but they just simply cost too much. So, in good conscience, I can't recommend them.

use only on weekends: horrible static and splitting.

The sound on these are so nice. You can also adjust with an equalizer, either from Sennheiser's app or from a third party app. I have had these for over two years, and they are phenominal. I did finally get a split in the faux leather cushions. I bought replacements for about $15 that were cloth, which I like even better. You have to get use to the controls, which are physical buttons, but it does not take long. One thing I love is being able to flip a switch to fast forward or backward in a podcast. I have my podcast app setup to go 30 seconds when you fastforward. So, it is easy to get past ads. Again, the sound is what is the best part. Really top notch. I listen to all sorts of music. They sound great with everything. I also use them when watching TV, movies, videos at night so I don't wake anyone up. I connect to the Roku app to do this through my phone. Nothing better than having these on and watching a good movie in the dark. You hear every little thing, and you don't wake up the whole house. The battery life is really strong, even after two years. I have to be careful on phone calls, because the mics pickup every little noise. That's likely more an issue with my phone not filtering background noise though. I would definitely buy these again. Although, the rate they are going, I probably won't have to for a very long time. They still look brand new, even with daily wearing.

The Sennheiser HD 450BT come well packaged. Opening the box you find the headset, storage case, AUX cable (2.5mm one side and 3.5mm the other side), USB-C cable, safety guide and quick start guide. You have everything you need to get started. As always, the first thing I do is give the headset a full charge. According to the manual the charge will last 30 hours. I have used it at least 10 hours and the charge is still full. According to the manual it takes 2 hours for a full charge. I found the quick start guide not as easy to follow as it could be. So here is a rundown of the functions on the right headset from front to back (see picture): 1. Power and Bluetooth pairing button. Hold for 4 seconds. 2. Receptor for the AUX cable 2.5mm side. Make sure you insert it all the way and turn to lock. I did not the first time and the sound is not great unless inserted all the way and locked. A cool feature actually to keep it secure. 3. USB-C cable connector. 4. Volume adjustment 5. Slide button. Listening to music: Press 1x press to pause a song. Forward to skip to the next song. Backward to skip to the previous song. Using the phone: 1x press to answer or hang up a call. Hold for 2 seconds to hold the call. 6. This has two functions as well. This will enable or disable active noise cancelling. This will also activate voice assistant (Siri, Google, etc.) Pairing the headphones was simple. All of the buttons are on the right headphone. The most forward button is held for about 4 seconds to pair the headphones. You will hear the voice tell you “power on – connected” every time you turn them on. Downloading the Sennheiser Smart Control app is recommended. With all electronics, you should update the firmware immediately. There are often new features or bug fixes in the firmware upgrade. My headphones came with v5.0 and I updated to v5.4 using the app. It took about 8 minutes to update the firmware. You can also set the sounds the way you like it using the equalizer feature. There are 2 choices: 1) use a slider to pick your EQ setting, or 2) use the traditional bands to pick you EQ setting. Now on to the listening experience. I find the headphones to be well balanced. The highs are crisp and clear and not to “tinny”. The bass is solid and punchy but not overbearing. Some bass junkies may want more bass. With the EQ I am sure everyone will find their perfect sound. I used the headphones for making some calls. The microphone is very sensitive and picks up your voice as well as other sounds. I was told they could hear me very well with no feedback or distortion. I found their voice sounded kind of hollow like I was in a large room. You can adjust the headband for a comfortable fit. These are snug on the head by default. I listened for about 3 hours straight before I noticed any uncomfortableness. For me, over the head headphones are rarely comfortable for long stretches. These were more comfortable than others I have used. With the Sennheiser name, you know you are getting a quality product. The build quality is solid as well as the sound and features. You can use them for phone calls but the sound was not as great as other headphones I have used. I rate these 4 stars due to the calling experience. From a music listening perspective they are awesome.

-> The build quality of the headphones is good, with great cushion. -> Great sound quality. -> Good ANC and Mic. Although don't expect ANC to be as good as the flagships. -> Battery life is good -> Supports multi device connectivity, but lags a little while switching. -> Slightly low on bass -> Ear cups perfect for me, but in general they are slightly narrow.