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Customer Ratings & Reviews

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Comp. Value: $279.99

Customer reviews

Rating 4.7 out of 5 stars with 612 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 612 reviews
  • Rated 3 out of 5 stars

    Not as good as people say

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as all the reviews i've read and watched. Had to return them within that same week...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Eletrocuted/ Static in audio after 1 year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound but after 1 year I started getting some static sounds in my audio regardless of source (PC soundcard/ Phone) and now I get electrocuted in my left ear from the components of the headphones presumably.. where is the disclaimer that without an amp this thing will not handle being plugged into a headphone port of my surround speaker setup? I use the headphones mode of my soundcard and yet I get zapped by my headphones. So basically do not consider these headphones without an amp or something to regulate the voltage to these things.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brings out the details you wouldnt normally hear in regular closed headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and sound separation for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to hear steps better and they work great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was ok there are better out there. They did not feel comfortable to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crackling bass sound. Poor quality.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crackling sound when it's supposed to be deep bass. Bought these to listen to the Matrix. When i turned up the volume, the bass results in the crackling sound that would come from low qualify speakers. Poor quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super poor quality. Felt like cheap plastic and foam would definitely not stand up over time. Also came broken

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Way too fragile

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this if you aren't going to EXTREMELY careful with them bc the headphone jack is the most fragile thing I've ever seen. I barely pulled it to the side by accident a and it bent at a 90 degree angle

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1 month shipping, dead product on first day

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First few hours using these headphones were great. The sound quality was amazing. Too bad they stopped working on the same day I got them. I'm hoping to exchange these for working ones. It took a month to ship and arrive, and it died in the middle of watching videos.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not intended for PC use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this originally for my PC for gaming, videos, music, etc. The sound quality was not much different than my gaming headset, and the sound kept on getting distorted every time I moved due to the adapter. I'm sure these are good for an actual studio or guitar, but for sure not for PC users.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The bass is as deep as the cord is long

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to be constantly tripping over a short 6ft cord and also want a bass quality that's lighter than cotton candy, these are the headphones for you.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very Uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the previous reviews expecting this to be one of the better seats of headphones. These were extremely uncomfortable after 30 min of use so I exchanged them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Check the box contents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Tuesday since it was the last one in stock. Picked up Wednesday morning and returned for refund same day. BOTH ADAPTERS WERE MISSING despite the outside of the box appearing to be intact with a round clear plastic seal. I can't comment on sound or comfort, but I had to select either Yes or No if I would recommend this item to submit this review.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    An avoidable, expensive mistake.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't fit my stereo so I gave them away. I should have asked a geek if they would fit my old stereo, so it's my own fault. I will next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audiophile Dream!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless audio experience! Gaming for 20 years, and haven’t had audio this smooth yet. Without even using a mixer, the audio is crisp, clear, yet soft at the same time. I have had so many devices that advertised “high quality audio” but it’s really just a speaker that can hold up to max sound, while beating your ear drums like a punching bag. If you turn anything up loud enough you ca hear details, it’s the finesse of soft but crisp audio with these that will make me loyal to Sennheiser.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset that does what it should! My son loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the wires broke after a year. Poor quality. If you purchase, make sure to add the extended warranty as you'll probably need it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not everything was in the box.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this on BestBuy.com and when I opened the box it did not have the 6.3 mm to 3.5 mm adapter as advertised in the product overview or in the photos of the product. The box only contained the headphones, the 3 meter long 6.3mm jack and the safety guide.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely uncomfortable, unusable out of the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have large ears these may not work for you. My ears touched the inside of the headphones (hard plastic) and it became very uncomfortable after only a few minutes. I would recommend either swapping the pads or looking at a different pair of headphones.

    No, I would not recommend this to a friend