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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $299.99

Customer reviews

Rating 4.2 out of 5 stars with 256 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 256 reviews
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent pair of earbuds by Sennheiser

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm no newbie to Sennheiser as I have been using their headset for YEARS for gaming on my PC, but this is my first experience with their earbuds. 1st impressions were excellent but a few minor quirks kinda bugged me when compared to my old daily drivers. In the package comes the earbuds with case, USB C to A cable, extra tips in various sizes, border replacements and the usual paperwork. As soon as I unpacked the buds I left them in their case and was surprised that it is wireless Qi charging compatible. It took less then ~30 minutes to get a full charge to start using them asap. Initial setup is the standard pairing via BT and get to listening. I do highly recommend downloading the Sennheiser app called Smart Control to get the absolute most out of the buds features. After pairing the app walks you through a nice personalization feature to suit the earbuds to your tastes. I do like how it checks for fitment as well to make sure no noise leakage is present so you can change out the tips in case. I didn't do Sound Personalization as I prefer to tweak the 5 band EQ myself to my own preference. Under the settings tab, there is an Audio Resolution option for those audiophiles who want a tad more control of their music. I changed from Standard to High resolution and have been more than satisfied since then. Audio quality is what you expect from a premium brand earbuds. Highs and lows were excellent during movie steaming with no lag at all. If you game on your phone, there is a low latency option if you want lag free experience. I switched from low latency and high resolution and to be quite honest, I didn't feel or notice a difference so I kept it at High Resolution. Your mileage may vary obviously. ANC was hit or miss. I cannot tell you what I am doing wrong if I am doing anything at all. There are 3 options, Off, Anti Wind and On. I turned my on as I don't want to be bothered at work and 2 of the 5 days in office, the ANC would just turn off basically between music tracks. The other days I never heard background noise at all and it was bliss. I have not touched any settings or anything so I can't tell what is causing that behavior. Comfort was a 7/10 for me. I am thinking I need to "break in" the tips a little longer but it feels like they don't create a perfect seal sometimes and you have to constantly adjust them by twisting and jamming them into your ear more and more. It's a minor inconvenience but an inconvenience non the less. Also I have noticed my ears get warmer and hotter quicker than my other buds and when I compared them all, it looks like the tips are the culprit. They seem thicker and less rubbery(?) if that makes sense so heat seems to build up from that. Now I want it known the previous point was not a complaint but more an observation. Another thing is that when I have to adjust the buds, getting my fingers near the edges to move them into a better position causes them to go all staticky for a second before returning to normal. This is highly annoying and caused the star loss. Although there is some faults with the buds, the Pros heavily outweigh the Cons and they have become my new daily driver. I know there were issues at release, but when I got mine, I had an auto update to the firmware and didn't experience any issues other than what I observed above. Sennheiser made an excellent pair of buds and I hope they continue to keep supporting and updating them via firmware updates.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Sounds good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds sound good, the app is cool and has lots of things to help with fit and adjusting sounds. The fit is something you have to adjust and learn where your sweet spot is. Connectivity is ok. Every once in a while i will hear a click like it dropped and reconnected connection. Battery life seems good. I wear them mostly at gym. I have not issues with them staying in. The ANC works ok. Ive had better. The ambient sound is very loud. Even when adjusted high and music on low. The worst part is talking on my phone with them. Nobody can hear me. I have to disconnect from the buds take one out to use my phone. Thinking about taking them back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great while it lasted, but decent warranty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to say that I love these. I have a pair of Sennheiser Momentum 3 over-the-ear headphones that I've had for years and am very partial to. I wanted something a little less bulky for work, and I went with these. The sound quality is lovely. The noise cancelling is marvelous. They're fairly comfortable, but there is a little bit of a learning curve to get them to sit just right in the ears. Also, if you plan on using these to work out and get sweaty, these are not the earbuds for you. Now the bad. I purchased these in November of 2024 and used them faithfully until about April 5th, 2025. They are now being sent to Sennheiser for a warranty repair. While I don't know what's wrong with them yet, it sounds like there's a loose connection somewhere in the left monitor. I've been nothing but nice to these things, though I did put a lot of mileage on them in a short span of time. I haven't dropped them or anything like that, so I'm disappointed. Hopefully this is a one off issue. Thankfully, Sennheiser makes warranty claims fairly easy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good but not great...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build and features are great but where it lags is the sound. If you like heavy bass then they good but I personally not a fan of Sennheiser sound quality. Too muddy for me and this been they problem for a long time even back to the momentum M2 wired buds still they look nice and feel okay. Dont get me started on they warrany!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best sounding earbuds for under 300 bucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love music and want the best bang for your buck get this on sale as of right now for 199 worth every penny Pros Sound quality Louder then airpods pro 2 when you play with the settings Noise cancelling better then airpods pro 2 They also stay in place even on the treadmill Battery life ..last longer then airpods pro 2 and Jabra 10 Cons Hear threw is like an 7/10 airpods pro 2 still the best for that When not on sale 299 can be pricey (get them when on sale 199)

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Fit

    Rated 5 out of 5 stars

    Get em

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit even better than the Momentum 3s and sound better too. Super comfortable with amazing sound quality. I did have to use the App EQ setting to boost the bass a bit. Firmware updates went much smoother too. Overall highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones deliver impressive sound quality with deep bass and crisp highs. The battery life is excellent, lasting all day on a single charge. They're lightweight, comfortable, and have reliable Bluetooth connectivity. Noise cancellation works well, making them perfect for travel or work. A great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sennehsier the best . . . Almost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried at least 5 high end earbuds recently, Sony, 2 different Bose, Samsung, and these are the best and sound fantastic with music and YouTube - Ok for phone calls. Well made and solid. My only gripe is that they are not easy to get in and out of the ear. You have to screw them in to feel secure but generally they do not feel secure and I always worry about them falling out. Not good for exercise. But the sound is sooo good I kept them. Bose QC and Ultra fit the best with ear fitting rubber and sound almost as good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Sennheiser Momentum 4 Earbuds – Honest Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros • Excellent Sound Quality: These earbuds deliver rich, detailed audio with great clarity across lows, mids, and highs. Bass feels deep but controlled, and vocals are clean and present. • Extensive Sound Customization: The companion app offers powerful EQ tools and presets, letting you tweak the sound exactly to your taste. • Fantastic App Experience: The app is intuitive, responsive, and makes it easy to manage firmware updates, sound profiles, and device settings. Cons • Poor Fit & Comfort Issues: The earbuds are on the heavier side, making them prone to shifting or falling out during extended wear. • Frustrating Touch Controls: The touch interface is overly sensitive and unreliable, making it difficult to adjust volume or skip tracks without accidentally pausing or triggering the wrong command. • Connectivity Problems: They frequently drop connection, especially when paired to multiple devices. In some cases, they stop working entirely until you perform a reset. • Multiple Device Pairing Quirks: Switching between devices isn’t seamless and often requires extra troubleshooting. • Battery Life Below Claims: Real-world usage doesn’t match the advertised battery life, especially with ANC enabled — you’ll likely need to charge more often than expected. Bottom Line The Momentum 4 earbuds sound incredible and have one of the best apps in the industry, but their comfort, control scheme, and reliability issues hold them back. If sound quality and customization are your top priorities, they might still be worth it — but for the price, the frequent disconnects and usability frustrations are hard to ignore.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great high-end earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations - fits and sounds great. The app is easy to use and you have good control over customizing the buttons. Only issue is the same as all earbuds that have touch vs. a button control is if you adjust the earbud or accidentally touch it it registers a press. This has happened a time or two where you end up accidentally touching it for a long time and the volume goes up to 100. Only other thing worth mentioning is unlike other earbuds that support multipoint (connect to more than one device), you don't get any differentiation like a different sound between connecting to one device or two. However the logic it uses to manage multipoint seems to work better than any other set i've used. I've used numerous Jabra (great fit) and Google (great sound and great mics) earbuds, and this has replaced them all - the only set I have used since I bought them.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing tw earbuds!!!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After watching flossy carters video on these i had to get them and i dont regret it because these earbuds have blown me away so far! Im coming from some 2nd gen airpod pros which i thought sounded pretty good but these are on a whole other level! The bass, clarity, sound stage on these is incredible. The noise cancelation is better than the airpods but nobody can touch their transparency mode even though these have a great transparency mode. 100% recommend and these will be replacing my airpods pro gen 2 as my daily drivers!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    I guess I'm not hearing it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a long time Sennheiser fan. I had the Momentum True Wireless 2 and the 3. Their focus on sound quality, features, and build quality kept me as a customer. But these, they didn't do it for me. I was expecting flagship sound quality and ANC given their price and I didn't get either. The AirPods Pro 2 and Sony WF-1000XM5 have better ANC and sound quality with their default profiles. EQ'ing the XM5 made them sound even better. EQ'ing the Momentum caused them to have issues. Increase the bass and the highs took a step back. Increase the highs and the lows would disappear. Sennheiser's bass boost did absolutely nothing, there was no audible difference between it being on or off. Codec support was fine, though I could only ever get standard aptX on my DAP which fully supports aptX HD. It would be nice if we could select the codec in the app instead of just crossing our fingers and hoping for the best. ANC was non-existent. I mean, it's there, but I have $40 earbuds from Soundcore that cancel out the same amount of noise. These support Auracast so you won't miss announcements in airports but it's not needed due to the low level of ANC. Everything from the ticking wall clock in my office, low hum of my tower fan, and the person in the office next to mine were all audible while playing music with ANC enabled. The fit on these is fine. I didn't need the included wing tips, even while exercising. I did need to bump down to the medium small ear tips. Sennheiser did include an assortment of ear tips. These have a deep fit, similar to IEMs. I found the smallest wing tip (one with an actual bump) hurt my ear after a while. Connectivity was terrible for flagship earbuds. Sennheiser made it so one earbud is the source to another and the earbuds will automatically determine which one has the better connection to a source device. I experienced skipping with my Android DAP connecting via aptX and my iPhone 15 Pro Max through AAC. Multi-point was fine, but the earbuds never dropped a connection when they needed to. I had the earbuds paired to my iPad and iPhone at one point. My iPad was downstairs, and I was upstairs with my iPhone playing music off it. The earbuds kept stuttering in and out as they were trying to connect to my iPad. Compare that to my XM5 earbuds and they either maintained a solid connection to my iPad or they would just drop it and not reconnect until I was right next to my iPad. Overall, these just didn't do it for me, and I returned them only to keep my XM5 earbuds. They're more comfortable, have better ANC and sound quality, longer battery life, and better connectivity. They also have more smart features like shaking your head to reject a phone call and Sony's EQ is much better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    All-around great earbuds!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had airpods pro and sony wf-1000xm5 and i like these better. Touches work great, sound quality is phenomenal, fits great in my ears, transparency and ANC work superbly, app is very useful. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound Wrong Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and the ANC was okay. But ultimately the fit wasn’t for me. Even though I swapped ear tips, but the combination of the bulk didn’t help as they would constantly need to be readjusted or they’d fall out. I fly too much to worry about falling asleep and they fall out. But the sound was amazing and would recommend if you just plan on relaxing and enjoying. I ultimately returned them and swapped into AirPod pros. Fit is much better and ANC is great but I sacrificed the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good but not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good not great, sounds better than I thought very easy to connect to both my phone and tablet. now cancelation is not that good but tolerable. absolutely love the fact that either Earbud could be used unlike most whereas you can only use the right side bud. over all I would recommend these, now if they only came in different colors five stars would be given.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Get It For Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a NYC based user who has used many Bose, Sennheiser, and Anker headphones. I place a heavy emphasis on sound quality, and to that end it certainly delivers. It replaces my Bose QC Ultra True Wireless earbuds with active noise cancelling, and these earbuds certainly delivers sound clarity and soundstage significantly better what the Bose QC Ultra is capable of. But with that said, I’m someone who mostly uses his earbuds on the subway, and there is no beating around the bush: Sennheiser’s active noise cancelling technology is currently far behind what Bose can do. It does muffle the subway sounds and honking cars and public conversations, but they remain far more noticeable than when I was using the Bose QC Ultra. It is certainly a downgrade in that regard. On the whole I’m still happy because the sound quality difference is substantial enough to make up for it, but if you’re looking specifically for active noise cancelling over all other considerations, I would go with Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Quality competition for Bose, Sony, B&W, etc.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall 5 stars. For the price these are exceptional and offer terrific comfort since you can mix and match the ear tips. I have different size ear canals so I use the medium size tip and ear fin for the right ear and the small size for the left. Since I have it set for high quality audio the battery life is somewhat reduced but still plenty to get me through the day without having to spend time in the Qi charging case. The controls can be accidentally triggered when adjusting the fit if you have larger fingers but it's just something you adapt to. The ANC feature is especially nice when I'm outside and don't want to hear my neighbors' lawn equipment or when I'm inside working and need to focus without the background noise interference. Will they replace my Focal Bathys headphones? No, but for the price ($299 MSRP vs $799 MSRP) and the convenience they are more than adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best buds I've ever owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect rifht out of the box. Sound quality far exceeded that of my Samsung Galaxy Pro buds. Bass response is fantastic. The app is intuitive and easy to use. I highly recommend thhem.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Expected Nothing Less!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a name like Sennheiser, you expect exceptional sound and quality. These earbuds do just that and I would have expected (and accepted) nothing less!!! The sound is exceptional and you can tweak them to your liking with the Sennheiser Smart Control smartphone app. More importantly, I can use them for a good while (2 to 3 hours) without any discomfort and I can hear the higher pitched voices without any problem which was my whole reason for using headphones. I have the Momentum over the ear headphones which are also exceptional, but they rub against the headrest on my couch causing external sound distortion. The earbuds are a great alternative. I purchased Apple AirBuds Pro about a year ago. I noticed they made my ears hurt - they sound good, but that's irellevant if you're in pain. The pain was around the area where the airbuds make contact with the ear before the ear canal. This appears to be common based on my research. Anyone want a free pair of airbuds?

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Sennheiser hits a home run

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sennheiser has struggled in the past with reliability, but they seem to have heard the complaints and responded with these new momentum 4s. They also sound phenomenal, the case is great, they have long battery life, and the fit is really nice too. Quite possibly the best bluetooth earbuds available right now.

    I would recommend this to a friend
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