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Customer Ratings & Reviews

Sennheiser - MOMENTUM True Wireless Earbud Headphones - Silver/Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 138 reviews

84%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 9 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-5 of 5 Reviews mentioning:
  • Rating: 5 out of 5 stars

    Can’t be touched

    Posted
    Docrob
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These are the best sounding earbuds I've ever heard by far. But the right earbuds batteries life is not so good so just be aware when buying them. Hopefully sennhieser will fix this issue with a software update. Also keep the original package because it has the two year manufacturers warranty on it. Other than that it's the best sounding earbuds on the market right now

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Design

    Posted
    Angel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The earbuds are very comfortable for me to say the least, they sound better than my Bose Soundsports but aren't as loud. Transparent hearing does work although it doesnt seem useful for me. I still find myself taking out an earbud when someone speaks to me. The app required to tweak the EQ is what I do not like at all. Bluetooth connection to my S8 plus works just fine, but when you launch the app it never connects to the earbuds although they are connected to my phone. After a few attempts to "retry connection" via the app, a prompt comes up and asks you to turn on and off location services and it still doesnt work. I find that spamming the retry button eventually gets you connected. But, if you leave the app and come back to it, the connection is lost again. Its mildly annoying. One major issue that is bugging me is a crackling sound that I hear in my right earbud. It isn't a constant cracking but it only happens during certain times of a song, I guess at a certain frequency? I'm not sure but it's in everything I listen to. I'm disappointed, I really enjoy the design, comfort, and sound quality (minus the crackling). I'm considering a return and purchasing the M&D MW07s instead.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Too many issues for a $300 True wireless earbud

    Posted
    05stisilver
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm not a new comer to wireless earbuds or wireless headphones. I currently have the Jabra Elite Sport, Jabra 65t, and the Jlabs Jbuds air. While the Sennheiser MTW has the best sound quality out of all of them. There just to many quirks with it. First is with the touch controls. The right side touch controls would stop working 30 seconds or so after I took them out of the storage box. So I couldn't turn up the volume, turn on/off transparency mode, etc. I reset the earbuds multiple times but it would still happen. Second is transparency mode if you want to call it that. I couldn't tell a difference when it was on or off. Third was with the Sennheiser app sometimes the earbuds would be connected to my phone (as I was listening to music) but for some reason the app would not connect. You use the app for the EQ, and another way to turn on Transparency mode. And lastly when playing bass notes the left ear bud makes a metallic reverberation/noise at first I thought that the speaker was blown but after reading comments on the web I guess this is a flaw others are having as well. So to add it all up it is not worth the $300. Hopefully they can fix these issues with a firmware upgrade.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    I am loving these new Sennheiser Earbud Headphones

    Posted
    ProductPoet
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® MemberMember

    For the past couple of weeks I have ditched my white wireless headphones and I have been listening to music and watching videos on these new wireless headphones from Sennheiser now available at Best Buy. I have been running, walking, talking, driving, slip sliding, relaxing and chillaxing for the past couple of weeks and I have to honestly tell you I am loving the Sennheiser MOMENTUM True Wireless Earbud Headphones. I used to travel a fair amount (nearly 2 million actual flown miles on Delta) and I was an early adopter of noise-cancelling headphones. But I was always getting tangled in my cords. I then moved on to Bluetooth headphones. The challenge I had with some of my original Bluetooth headphones is that I could maybe get a couple hours with of music listening, but then it would die and I'd be stuck listening to the noise of the airplane. The same would go for working out at the gym or on my treadmill. The corded headphones caused a few treadmill or weightlifting mishaps and so for me it has been Bluetooth headphones for about the past 10 years. With changes in Bluetooth technology and phones, wireless headphones were always playing catch up. With the Sennheiser MOMENTUM True Wireless Earbud Headphones, you will be rocking with Bluetooth 5.0. According to HowToGeek.com, Bluetooth 5.0 provides Bluetooth Low Energy to reduce power consumption, play audio on two connected devices at the same time (way too cool) and improved speed and a greater range (up to 800 feet). All of this adds up to a greater audio experience in my opinion, while also providing low latency for exception audio and video synchronization. I did not notice any "dub" effect or lag in any videos I have watched. Not the case with some other Bluetooth headphones that I have previously used. When it comes to sound quality, the Sennhesier MOMENTUM True Wireless Earbud Headphones is truly superior to all Bluetooth wireless headphones I have tried to date. With the Smart Control app, you can customize your bass and treble outputs to truly make this a personalized listening experience. For me, I prefer more treble than I do bass, which is easy to change. With the design of the headphones, they fit snug into your ears and it really blocks out a fair amount of ambient noise. This is great for listening to audio and video, but sometimes if someone is talking to you it can be hard to hear. Alas, Sennheiser has this figured out and you can enable Transparent Hearing either through the app or by double tapping the right earbud. This feature allows you to hear important announcements or surrounding sirens - all while your music continues to play and without having to remove your earbuds. When it comes to making telephone calls, these Sennheiser earbuds incorporates Two-Mic noice cancellation beam technology, which helps deliver high quality voice pick up even in the most noisy areas like a supermarket or train station. Once you pull your Sennheiser MOMENTUM True Wireless Earbud headphones out of the sleek carrying case, they will automatically power up. To pair to your smartphone, computer or Smart Control app, you will press each button of the earbuds and hold for five seconds. Pairing is super easy, fast and enables you to quickly move between devices. The headphones come with four different sizing buds, which is great for me as I have two different sized ear canals which sometimes makes for a challenge when it comes to various earbuds. Insert the earbuds into your ear and slide backwards slightly to lock them in place. These earbuds are so easy to get in and out of my ears and I hardly even notice that I am wearing them as they are comfortable. The Sennheiser MOMENTUM True Wireless Earbud Headphones are great for physical activity. I have been able to pound the treadmill at a high rate of speed. To control the headphones you can quickly control music with a push or two of the button in the left earbud. The button for the right earbud controls call functions, such as accepting, ending and rejecting. I haven't had any issues with the headphones coming out of my ears and when I sweat no issues at all with these headphones slipping out of my ears. Depending on the mobile phone, one quick push of the right button and Siri, Google Assistant or Baidu is quickly at your fingertips or shall I say at your voice lips. What about volume control? You're covered with that functionality by either holding in the right earbud button to increase volume or the left earbud button to decrease volume. The compact, sleek and slim carrying and charging case will provide up to four hours of listening per charge as well as an additional two charges - for a total of 12 hours of listening time before you have to charge up the case. For me, I have been getting about 75 minutes of talk time before my charge goes to zero and about 4 hours and 15 minutes of listening time before my charge is depleted. One thing I haven'ticed is that my left earbud seems to be on average at 93% after charging overnight and my right earbud is at 100% overnight. Not quite sure why this is the case, but thought I'd point this out. For those of you that might be used to Apple products, the Sennheiser case is powered by a USB-C charging port, so this will work well for a new MacBook pro charger. I'd have also loved to have a longer charging cord because right now I have to mainly charge off of my USB port on my computer as the cord isn't long enough for me to charge on my kitchen counter. An extra three or four inches of charging cord length would have been ideal. I do find that the carrying case is a little uncomfortable in my pocket as it is larger than other wireless earbud charging cases - however, I do find that the case is easier to find in the event I misplace it. I also haven'ticed it was easier to find in my pants before I washed my jeans. Overall I am definitely loving my Sennheiser MOMENTUM True Wireless Earbud Headphones. The sound quality, latency, touch control, carrying case and amazing ability to easily switch between talking and audio/video output makes these a great addition for any audiophile or lover of a quality earbud headphone. Had I been able to give this 4.5 stars I totally would have. I'd give this a 5 for audio quality and ease of use, but a four for the carrying case size and the adjustment needed for comfort. Right now these earbud headphones are perfect for me and hopefully you will agree.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Painful, Mediocre, and Random Popping..?

    Posted
    TheOCDConsumer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Equipment: iPhone XS Max 512gb (iOS 12.1.2) Apps: Tidal, YouTube, Sennheiser Smart Control These earbuds are receiving consistently positive reviews, and I honestly cannot see why. I purchased these with very high hopes of replacing my AirPods with earbuds that offer better sound quality. These did not fulfill that want. These earbuds are MASSIVE. They're extremely thick and do not feel right in the ear. After trying all four sets of rubber tips, I ended up barely favoring the XS set, even though my ears are average sized. When these earbuds are inserted, they press up against the inner perimeter of your ear, which at first makes them feel secure, but then make them ache after five minutes of use. And if you even slightly touch them or move your head to look up or down, they become loose and start slowly sliding out. The battery life is pretty decent while wearing them, as I was typically able to achieve about 3.25 hrs per charge at about 40-50% volume. However, my left earbud would always have about 7% less battery than the right for some reason, even when both started at 100%. I am very confused as to why the massive case only offers an additional 8 hours of battery life. Although the case is not huge compared to other true wireless earbuds, it's bulk makes me wonder why the case is so thick with a tiny battery. I did not experience any connection issues while pairing or while using the earbuds. In terms of audio delay when watching videos, it's barely noticeable. If you are picky you can spot it, but almost everyone will never see it. I have no idea where these reviews of terrific sound quality are originating from. I tried them and felt they were far worse than my AirPods. No matter what settings I had the app's equalizer set to, they always sounded muddy. The bass response is minimal at best, which is a huge disappointment. The treble sounds to be the most prominent, but not by much. Miss and bass just sound washed out, and the sound I experienced felt flatlined with a blanket over it. They block out noise PASSIVELY (not actively like others are stating) fairly well, until they start sliding out. The case they come in feels cheap because it's. The exterior woven fabric certainly adds a nice look and feel, but the use of plastic for the case makes the hinge wobbly and the experience feel under par. The earbuds themselves are made of plastic as well, and they also feel cheap. The uncomfortable feeling I experienced possibly could have been offset by at least offering a rubber exterior or something slightly more premium. The straw that broke the camel's back for these was the random popping I was experiencing watching YouTube videos. In three videos I watched with dialogue, I was hearing random electrostatic-sounding noises from the right earbud. I thought these noises were coming from the videos themselves, so I decided to listen to the same sections with my AirPods and did not hear them. These pops were extraordinarily loud, despite my volume. The utilization of Qualcomm drivers may have something to do with this. It's just weird how very specific moments in videos produced this. They were not random, and I did go back after a few hours passed to retest this, and I was able to replicate the pops every time. Overall, I have little to positively say about these earbuds. They're painfully uncomfortable, offer lousy sound, and have technical issues that should not plague a $300 set of earbuds. Although AirPods are far from being the best-sounding earbuds in the world, their $159.00 price tag puts these to shame. Nearly double the price downgrades my. sound quality, battery life, and technical reliability. But hey, Sennheiser's case looks pretty.

    No, I would not recommend this to a friend