Customer Ratings & Reviews

Outstanding ! Love these headphones Excellent sound quality and awesome noise cancelling to talk while driving

There are a ton of Earphones out in the world. We all know they come in many different prices and feature sets. Having quiet a bunch of different brands and features I can say that headphone makes the most out of its cost and features. So for me, Bose and Sony are the most respected N/c tech available today. The PCX 550 II is right there with them, maybe missing the equality by an inch. Now take that inch and match that with better comfort, Matched battery hours, Better sound, and less cost and you have a winner. If you have heard both the Sony's and Bose's latest sound from their newer headphones, you will find that the 550 II's is a hybrid of both of them. It basically takes what both do best and duplicates it into its profile. It has the Mid clarity that the Sony's were missing and the little bit of bass power that the Bose were missing without going over the levels needed to maintain the balanced signature. So unless you absolutely are stuck on the brand of Sony or Bose ..these headphones are an amazing deal.

2 1/2 months and stoped working, Just in time for the return period to run out and they completely stop connecting by Bluetooth. 20 years i have been a sennheiser customer and these are the worst products i have ever purchased from sennheiser, i will look elsewhere for my next pair of wireless headphones, and i would recommend you look elsewhere too.

The Good Build Quality - These feel like a nice pair of headphones. They're hefty in weight and seem like a premium product. Sound Quality - These sound really nice out of the box with no EQ. Flat and neutral with an excellent level of clarity at all frequencies. I was hearing details I wasn't noticing in my music before and the sound stage is nice and airy. Noise Cancellation - The noise cancellation works well. I like the dedicated ANC switch. It makes it easy to turn the feature on and off. The Not so Good Volume Level - These are a very quiet set of headphones. I noticed I had to turn up my system volume and the headphone volume to get it to where I feel like it sounded good. On other headphones I turn my volume to around 50%. On these I needed to turn the volume up past 75% to get the same level. Touch Control - The touch panel is quite sensitive. I would sometimes accidentally pause my music or trigger a command when I was just trying to adjust the headphones on my head. Laggy Controls - There is a noticeable delay in triggering functions like pausing music, changing volume or answering a call. The Carrying Case - It's a case with rigid top and bottom and soft zippered sides. Good but maybe not the most protective. The Bad The App - If you are planning on using these headphones with an iOS device I would advise caution. The app does not work well and you cannot use it to upgrade the headphone firmware if you are running iOS 13.4 or later. The current iOS version is 14.3 (1/24/21). The app allows you to turn on/off smart pause and a few other functions. It also has a really basic EQ that is really buggy. It may be a little too simplistic for some who want to really dial in a specific sound profile. Comfort - This may be a personal problem but these headphones were extremely uncomfortable on my head. I have to extend most headphones almost to their limit to reach my ears. Fully extended these barely fit. There was only one position on my head that kind of worked. Though the padding feels nice I think the clamp pressure might be too high. After just 15-20 minutes of wearing them there was pain on my neck below my earlobe and near my temples. I wear glasses but I have not experienced this pain with other over ear headphones. Overall I wanted to like these headphones. They are a great value. If they weren't so uncomfortable I probably could have just suffered through the app since it's not something that you have to use regularly. Comfort may only be an issue for some. I returned these and bought the Sony WH1000-XM4 and don't regret it.

First I prefer Sennheiser sound better than Bose, but my priory was a headset for working from home conference calls. In this respect this model is the best I have found. They pump the sound of your own voice thru the speakers so you can hear yourself speak. This can be adjusted with your computer's control panel. Oddly the manual did not explain this and I wish the app allowed me to control it. I increased the level from the default setting. Connectivity is pretty good but not as refined as Bose. Likewise comfort is very good, solid like serious audiophiles, but light enough. Mute on the earcup is very useful since Bluetooth allows you to stray from connected devices. Bose did not have this.

I've owned several sets of headphones in the last several years, as I enjoy listening to music through a nice set of headphones (who doesn't). I've owned Beats Studio's, Bose 700's, both Sony WH1000Xm3 and Xm4 and now Sennheiser. I purchased the Momentums not too long ago and saw that the PXC500's were just reduced in price significantly, so I decided to snag a pair of these as well. I have to say, despite owning all of the models I mentioned above, these are my favorite! They have a great balance of clarity and bass, which is a must for me. I felt that the while the Sony's have great clarity they lacked on Bass as well as the Bose. Now the Momentums have a ton of Bass to the point where it literally makes your head shake, which is pretty awesome. However, the PXC500's have a great balance without the overpowering bass. If your someone who enjoys having some Oomf when it comes to the bass in your music...then these are the ones for you!