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Customer reviews

Rating 4.3 out of 5 stars with 28 reviews

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Rating 3.9 out of 5 stars with 11 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 28 reviews
  • Rated 4 out of 5 stars

    Fantastic Sound, But!!!

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    Posted .

    These earbuds sound amazing there is no doubt about that but it took me almost an hour just to connect these earbuds properly to my phone and the secondly, I was missing the open and closed or “Focus or Aware” ears tip with my unit, so I was only able to test out the earbuds with the tips that were on the set which were the “Aware” or the open tips. Unboxing and Setup: In the box you are supposed to receive pair of earbuds, Open and Closed (S, M, L) ear adapters, Ear Fins, charging case with lanyard, USB-C cable and a quick start guide. Unfortunately, I was missing a few items so, I did the best I could with what I had. Next came the setup process, you will need to download the Sennheiser Smart Control application. This is where I started having issues. My earbuds would connect and then disconnect automatically on their own and they kept doing that for a little bit, so I ended up doing a factory reset on the application and restarted the phone, they finally connected and stayed connected. I thought that my issues were over, but no that was only the beginning, then came the software update which was estimated to take about 19 minutes to complete per the app but it took a whole lot longer. First, I kept having issues with the update installation, which I had to restart about 3 times and when it finally was able to complete the installation it took almost 40 minutes to install. I have never seen any earbuds take that long just to install a software update. Believe me I nearly gave up on these earbuds before I even tested them out. But, not everything about these earbuds was bad. Once the update process was complete I was finally able to listen to some music and it sounded amazing. You will have to adjust the equalizer to your liking but once you get that perfect setting, you will not want to take them off. Comfort and Fit: As far as comfort goes the earbuds are not bad at all. The medium ear adapter that was on the ear buds was actually pretty comfortable to wear to extended periods, there was no pressure or pain in the ear canal and with the tip the ear buds sat pretty securely in the ear, I would recommend that you test out all the ear tips for a secure fit before working out with the buds. I was able to wear them on a run and I did not have to worry about them falling out. So, as far as comfort and Fit goes, they are solid. I can also tell you that they are sweat resistant and that the touch controls respond well even with wet finger tips. Touch Controls and Battery Life: The touch controls respond really well both dry and wet. The controls are customizable and can be turned off as well. I particularly liked the volume controls where you press and hold the right earbud for volume up and left for volume down. The battery life is not bad on the unit either. After using these for about an hour I was down about 10 percent. The earbuds have about a 9-hour battery life and a total of 27 hours with the charging case. The charging case can be charged with he provided USB-C cable but unfortunately lacks wireless charging, which is not a deal breaker but a really nice option to have. Call Quality and Clarity: No complaints in this section either. I made a few test calls with the earbuds and they were crystal clear on both ends. Touch controls are also available for the calls as well, but cannot be customized. Aside from the issues that I had these earbuds are really not that bad. The sound quality is amazing. They fit comfortably and securely in the ear and the touch control options worked just fine. I am not sure if the update was to fix the connection issues but it does not seem to be happening anymore. I was unable to test out the adaptable acoustics, focus option due to not having the ear adapters. I did test out the Aware mode which worked OK. The Aware option is just a transparency mode that lets you hear your surroundings and the Focus mode is suppose to block out the sounds, but these do not have active noise cancellation. Overall, for the price point these earbuds are not bad at all, and I would recommend these you check them out if you are in the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound, relatively bulky.

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    Posted .

    I am an audio junkie, continually in pursuit of audio excellence. I own and have used headsets, headphones, and earbuds from nearly every major audio manufacturer in nearly every price range and wired or wireless configuration possible – 6.35mm and 3.5mm, USB A and C, every generation of Bluetooth, and proprietary wireless audio devices. Sennheiser isn’t the only brand I use but suffice to say they are a recurring theme. When I’m home or at work I prefer studio level wired headsets, but when I need to be on the go I prefer to ditch the bulk and cables for the convenience of buds that can be more easily pocketed when not in use. For the last couple of years Pixel Buds 2 (PB2) have been my mobile mainstay, and Sennheiser HD1 Free as my primary before those (and the HD1 Free still serves me well, just not as often) and AirPod Gen 1 before that. I love the audio quality, comfort, and controls of the older HD1 Free but have since become drawn to the true-wireless trend. I saw these then and considered it was time to give Sennheiser another go, and will compare them mostly to my older Sennheiser HD1 Free buds. Audio quality: In terms of real world audio quality I’d rate these as good but, overall, as just a notch below my HD1s. HD1s were fantastic at producing an overall nuanced soundscape but I’d give the Sports the nod on the low end, probably due to their larger driver/port size. Keep in mind that the Sport buds come by default with the “open” gels installed which are great for maintaining environmental awareness at the expense of some audio fidelity. If you use these while moving about the open gels (and corresponding app sound settings) are recommended. When you’re more stationary or just want increased passive audio isolation then the “closed” gels and settings are preferred and will give you generally better sound. The Sports were very comfortable after some tweaking – and this will be a very subjective experience for each user. Out of the box the Sport will have “fins” attached, and these are great for helping to secure the buds in the ear for more active use. I used them while playing basketball with my family and at no time did they even remotely feel like they were coming loose. That said, I also found that the fins increased ear fatigue which could really be felt after an hour or so. I’d recommend the fins then for short active sessions, but for longer more casual listening sessions – when watching an entire movie for example – you might find it more comfortable to remove the fins entirely. Without the fins I could wear the Sports for up to 8 hours, nearly a full work day, before starting to feel ear fatigue, though granted they are also a bit less secure in the ear if you rely on just the gels for active use. The touch controls are fully functional, with everything from track skipping (forward and back), volume control, and activating your phone’s digital assistant whether Siri or Google. I had to learn the Sennheiser tap-patterns of course, but they are intuitive. The charging case is the one “negative” in that it, compared to others, is rather bulky. Whereas my AirPod and PB2 cases are rounded and nearly disappear even when in a front pocket, the Sports case is blocky and relatively large, nearly twice the size of my other bud cases (see comparison photos attached) – you’ll definitely see and feel it in your pocket. This isn’t a showstopper, just know that these aren’t as subtle as what you may be used to or expecting. I think Sennheiser knows this and so they include a short lanyard as an option. Overall I'm happy with these, though I’ll probably lean more toward keeping these in my backpack as a backup, and for use with my laptop on-the-go rather than my phone due to the relative bulk of the charging case. Still, they sound great and their passive isolation (with the closed-style gels) is better than my PB2s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    These will be hard to beat at this price

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    Quick pro's and cons and user tip: Pros: Sound quality for music and calls Great touch sensitivity (you choose how many taps for commands) All day comfortable, no (B)oats or (S)quirrels Above average bass Up to 9 hours on single charge AptX support for those not using Apple 2 year warranty Cons: Case is larger than the competition and not very pocketable The app is just OK, wish for better equalizer Update was a huge pain Tip: These ship with a tiny red tape over the earbuds charge contacts. Its very easy to miss and the instructions only show it needs to be removed, but the wording is minimal. It says, "Wake up and charge earbuds". Don't forget to remove this tape before anything else!! Use Sidetone in the app for calls. Helps keep you from yelling on calls. These new Sennheiser Sport Buds offer quality sound and build with plenty of options to get a secure comfortable fit. After a semi troublesome install and update. Update kept canceling because it could not see that the buds had been put back in case like it asked. Once I passed that hurdle. I swapped from the pre-installed "Aware" to "Focus" tips and queued up a playlist. I found the audio was very good and the bass to be more than adequate and better than many others at similar prices. While there is no active noise cancelation, the "Focus" ear tips do a near excellent job of blocking most ambient noise at half volume and above. There is also an option for some ambient pass-through at lower volumes with the "Aware" ear tips. This will mostly require you to be in quieter environments like offices to be most effective. I tried it outside walking and bike riding and found it wasn't great to hear either world or music simultaneously. Probably best to only wear one bud while needing to hear the world around you, these buds do that trick perfectly. One bud stays charged while the other sings to the ear of choice. As for call quality, everyone on both ends seemed to approve. Must complement Sennheiser on the touch sensor sensitivity. These are the first buds I could easily get the call to answer easily each time. My big rough working man hands have issues with most of these touch/tap devices. Sennheiser got this right and even let's you decide what each tap does. Tap 1, 2, or 3 can be any of the following on either bud: No Function, Play/Pause, Next Track, Previous Track, Voice Assistant, Volume Up or Down. I have another set of highly rated buds at triple the price and they don't let me have that many choices or tap order option. To sum it up. These are affordable earbuds from a top rated company, good job Sennheiser. Audio with enough bass to make me happy. Once you realize the smaller tips and wings are more comfortable and as secure in ear. These are truely all day wearable. My wife and took a 6 hour bike ride and we both used one. Road bumps, wind, a bit of sweat and these went all day and never skipped and our ears never went numb. Win, win, win!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds Good To Me

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    Posted .

    Though they are not true noise cancelling, they are still good (Because of the app which I will write about shortly). If you don’t want to spend the extra hundred dollars for true noise cancelling then these are a decent option. The fit in my ear is good. I have smaller ears so at first I thought they would be big but the fit is good. Even if they don’t fit there are three different ear fins to help. One of the three should help. There are six different ear tips: 3 for what Sennheiser calls “Focus” and 3 for “Aware.” Focus is for if you need “passive noise cancellation.” Even though not true noise cancellation, it blocks noise from out the outside environment and does a fairly good job of it. Aware allows you to hear more of the environment around you when listening to music with your earbuds. Pretty cool feature. The downfall is that you have the switch out the ear tips for whichever experience you want. 3 different sizes for each one to help with the fit. They do not fall out of my ears while walking or running so that’s a good thing. I don’t feel like I have to keep checking to make sure they don’t fall out like other earbuds. They sound pretty good to me. Very nice bass. But this is where the Sennheiser app comes into play. You can adjust pretty much everything to your liking. I wish other earbuds apps were as good as this one. There’s an equalizer that allows you to adjust bass, treble and mids. There’s a feature that lets you use touch controls on the earbuds to allow you to fast forward, pause, adjust volume and more. You can even change the buttons to your liking (really cool). The only thing I don’t like about it is the sensitivity of the controls. But the app allows you to turn off the controls when you’re not using them or don’t want to accidentally touch them. Battery life is excellent so don’t worry about that. Just throw the earbuds in the charging case. I can recommend these to someone who wants to workout as well as to someone who wants to use them while flying. Either way these will work. Especially if you don’t want to spend a lot more. Not basic and not top tier, but good enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean detailed sound

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    Posted .

    Sennheiser is a brand that I’ve known of for years, but for some reason I’ve never tried. After experiencing these earbuds, I definitely wonder why I haven’t. At this price point the sound they produce is better than some earbuds I’ve tried at almost twice the price. From country to rap, I never felt like I was missing anything from each genre. When you have music that you’re looking for highs and mids they deliver and the do it cleanly. When it’s bass, they give it to you but it’s not overpowering to where it muddies the sound. If the sound out of the box isn’t to your liking, the app allows you to create custom EQ settings. The app also gives you the ability to change the functions of the touch controls or disable them as well as other things. One of the best features in my opinion of any earbuds is if they can be used independent of each other and I’m happy to say they can. And not just for music but also calls as both buds have mics. This is a great feature especially if you use them for calls, as if one dies you can swap it out for the other. Fit is subjective, but in my experience they’re comfortable in my ears. Sennheiser provides 6 different pairs of ear tips and 4 different pairs of ear fins to help you get that perfect fit. Along with that, they provide a lanyard and a small USB-C cable for charging. Sennheiser delivers a set of earbuds that punch above their price especially in terms of sound. If you need a set of earbuds that prioritize sound quality over other features and don’t have a big budget, don’t pass these up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds Great. Fits Well.

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    Posted .

    After picking up these earbuds, I was excited to get these in my ears to see how well they perform. The fit of these earbuds are pretty good. The fins that are included are very important for ensuring the buds stay securely in your ears when active. I was a little skeptical of how well these would stay in my ears since the fins were smaller than I'm used to compared to my Jaybird Vistas, but they sure held up! The ear tips included fit well once I played with them to find the right one for my ear. While there is no active noise cancellation built into these earbuds, they rely on the "open" and "closed" design of the included ear tips for a more passive approach to noise cancellation. Not as convenient, but they do an okay job I suppose. Audio quality is honestly where these earbuds shine. They sounds amazing, especially once you get into the equalizer settings in the Sennheiser Smart Control app. There are various presets that you can use as a baseline, or you can create your own equalizer adjustments. Speaking of the Smart Control app, you are really going to want to use this to personalize your earbuds experience other than equalization settings. You can set what touch controls do and perform firmware updates. The charging case is a bit bulkier than I would have expected, but it is what it is. There is a cover on the back of the charging case that you will use to charge the case/buds via USB-C. The case does not support wireless charging like more advanced/expensive earbuds are capable of doing. Overall, these are really good earbuds for the price. They sound great and perform well. They should be something to consider if you want something that fits an active lifestyle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sublimely enjoyable; too clever by half.

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    Posted .

    Sennheiser’s SPORT True Wireless In-Ear headphones deliver an elevated, completely enjoyable listening experience. QUICK COMMENTS: I really love the sound. The Sennheiser - SPORT True Wireless plays so much better than the modest price might suggest. They are not easy to get up and running using their App, but they become trouble-free quickly. The FOCUS and AWARE MODES may be more trouble than helpful for those who lack patience. My first impression was made in the AWARE MODE using an ear adapter designed for that purpose. It was completely satisfactory in every way. My second impression was made using the FOCUS MODE using an ear adapter designed for that purpose. Also completely satisfactory. I’ll sort out the variables in the App controls and ear adapters later on, but I found it easy to accommodate to either MODE and being forced to choose one or the other was a fool’s errand. I really liked the sound whether I chose the AWARE or FOCUS approach. Sennheiser’s sound engineering is first rate. SETUP: [renamed the HURDLE] Download the Sennheiser Smart Control. It’s here that you receive guidance for adding a device to the App so you can customize the sound, choose which listening MODE you prefer to use, and manage a 3-band equalizer. At least according to the instructions, you start with the App to initiate the Bluetooth connections. Or, maybe you begin with the phone Bluetooth connections. I’m not going to be any help, dear reader. It took me just short of an hour to connect. I fussed and fumed connecting, disconnecting, connecting without actual sound coming out, and then disconnecting and stripping away the device from the App and starting over. I’d offer guidance, but I’m not sure what I did that succeeded. I got it working and it has been trouble free, so maybe it was just me. Check out other reviews for comparison. PERFORMANCE: In combination with two distinct Ear tips (adapters), a MODE option lets you choose between passively reducing ambient sound around you, or do the exact opposite … increase the amount of environmental sounds that you hear. It definitely works. I found the passive sound reduction was pretty decent considering this is not active noise reduction. The increased ambient sound from the AWARE mode was less obvious, but there was certainly a noticeable difference between the two MODES. Selecting those MODES in the App appears to alter the EQ setting to compensate for the changed ear tips and how they contour the sound. It’s harder to describe than it is to accomplish. SUMMARY: Using either MODE and the appropriate ear tip, the underlying Sennheiser sound is maintained. Sennheiser sound is detailed, accurate and natural. I listened to a broad mix of music and the Sennheisers continued to surprise with their ability to present a lively and realistic performance. The music was never harsh. I found the bass to be solid, but not over-baked. Some bass heads might be disappointed. For me, it is so easy to listen to these SPORTs for hours. These In-Ear headphones are somewhat larger than I’ve become accustomed. However, the light weight, various sized ear tips, soft edges of the headphones, and that selection of wings all contribute to a headphone that’s easy to wear for a lengthy stretch of time, and a good workout. All this adds up to a great True Wireless In-Ear Headphone… sport enthusiast or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable, Quality True Wireless With Great Sound

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    Posted .

    Great classic Sennheiser sound. Good fit. Overall great quality at a reasonably affordable price. I really appreciated how many sizing options and retention clip options there were. They were able to fit my big-old ears as well as my 17 year old daughters. Admittedly, we did need to use different ear cups and different ear retention clips. When the say "touch control", they mean "TOUCH control". All in all, the touch options were effective and relatively simple to learn. We used these for several days in the gym and they worked great. That said, I would not recommend these [or any ear-buds for that matter] for a long flight. They are comfy for 60 to 90 minutes or so but wouldn't want to wear them much beyond that. As mentioned, the sound is excellent. I appreciate that they are sweat resistant as my big-old-big-bod sweats a pretty good clip when doing cardio. For affordable, high quality true wireless earbuds, these are a great choice. I would [and have] recommend them to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good quality and a comfortable fit

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    Posted .

    I like the affordability of these ear buds, especially from a brand name like Sennheiser. I've used a lot of wireless ear buds in the past and it was nice to get these guys and see what they could do. They have a good set of features, and the sound quality was really good. The charging case is fine, nothing we haven't seen before but it does have a lanyard ring on it. I'm not sure why anyone would use something like this but it does come with a lanyard as well. Maybe it's just to be able to keep tabs on them, but I can't see someone walking around with the case attached to their wrist. There's a covered USB connection on the rear for charging and a single small LED on the front for status. When I opened the box I found a nice assortment of rubber tips and also fins to help fine tune the fit. Initially, I found the fit to be awkward and not something I could get comfortable with for extended use. There are two sets of tips. One is for the “Focus” mode and the other is for the “Aware” mode. Not sure why there are two different sets depending on the mode you choose. I had no trouble pairing and using them without the associated app, but downloading it lets you switch between the two modes. It also offers a limited (3 band) equalizer and shows you details about your charge status, etc.. It will also allow you to update the firmware, which is one of the first things it wanted to do. The fit, with various tip and fin sizes and lots of patience swapping them all out to try to find the correct size was a little tedious, but I played around with the in ear placement and I was able to get them in a good position. I think my original trouble with the fit was because I was pushing them in too far. Despite their blocky shape and size, I found them to be quite comfortable. This is something that most ear buds suffer from but it's the thing that will make or break a set of buds. As far as the sound, I think a lot depends on the music app you choose to use. I always use my PowerAmp app which also includes a much more comprehensive equalizer and a preamp for boosting the volume past normal levels. One complaint I constantly read about ear buds in general, is that they lack adequate volume, but this can be easily corrected with a good music player app. Once I found an “acceptable” fit, I thought the sound quality was really good. In fact they handled my higher volume levels and extended low end setting without any problem at all, and never sounded anything but clean regardless of the style of music I chose. I was really surprised at the sound pressure levels they are able to reproduce, and that's a really big plus. One thing I will say, the sloped shape of the body on each bud makes them difficult to pull out of the case. There's nothing to aide your grip on them and they have a relatively smooth texture. I much preferred the Focus mode over the Aware mode. The sound seemed more direct and accurate to me. It was somewhat difficult to actually do a direct comparison between the two modes though because you need to pull each one out and swap the tips to use the other mode. A bit clunky, but most people will in all likelihood find the mode they prefer and just stick with it. It's good they have sweat and splash resistance, which is also a plus. The sound quality is really good when you find the correct fit. The medium tips were too small to get the right fit but the large tips were a little too big. I ultimately opted for them though because they offered the better bass response, and as with any ear buds, you really need to get them in correctly for the best sound. The touch controls were responsive and intuitive and it seemed natural to me how they were set up. These are great sounding buds for an affordable price. Well done Sennheiser!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect except for fit

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    Posted .

    I’ve been a big fan of Sennheiser as a PC gaming enthusiast over the years with their acclaimed HD series and then later, with their excellent RS wireless easy charging series headphones. Needless to say I was excited at the opportunity to own these Sennheiser true wireless sport headphones. I’ll cut to the chase here, these Sennheiser wireless headsets check all the boxes in terms of battery life, sound quality, size and portability, aesthetics and build quality. The sound is amazing rivaling any of the major competitors like AirPods Pro or PowerBeats Pro while offering battery battery life and recharge from the housing (9/27 hours). Unfortunately for me they don’t get that 5th star, and again this won’t be the same for everyone, but I just couldn’t get a snug fit for the ear buds. While Apple has that weird dongle at the bottom they understand gravity will drive the ear pods into the ear. With these Sennheiser the weight of the battery and electronics or the ear bud are top weighted so the bud sags down and out away from your head. I tried all the fins and ear plugs and none worked lol to address the issue. I think longer fins could have helped, or more dense ear plugs like memory foam. The ones included are just hollow silicone membrane. Overall the sound quality, size, battery life and play time are excellent on this unit: I don’t trust it for active lifestyles because they were coming loose just shaking my head left to right. Lastly the firmware update took a 2nd try: the first time it failed at 2%, deleting the app completely and restarting the process worked but it took a long time like 20mins.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buds For Your Gym Bag

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    Posted .

    I've been using the Sennheiser Sport True wireless earbuds for a few days. Overall, I think they are great for gym use. When I first unboxed the buds, I was initially disappointed in the large size of the case and buds. However, after I started using them to go to the gym, I began to see the utility of a larger case and earbud design. The benefit of the larger case was that the buds were easy to find in my gym bag. And the benefit of the larger earbuds was that they did a better job at staying in my ear when I was on the treadmill. Furthermore, I would say that these are the first sport focused earbuds that I have tested that actually do a good job at staying in my ears during intense activity. Bluetooth connection is great. The buds paired quickly, and I was easily able to maintain a strong connection at 40 feet. As for sound quality, the buds sound great. The vocals are excellent, and the mids / bass are some of the bests I have heard out of an earbud. Another thing to mention is that the buds come with two different types of ear tips. One is open and the other is closed. Depending on which you use the soundstage is going to be different. I personally prefer the open style that came preinstalled on the buds. With all that said, If you need a good set of sport buds, look no further. These Sennheiser’s are the buds to pick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice "Sennheiser sound" but don't use in traffic!

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    Posted .

    BOTTOM LINE: The Sennheiser SPORT is an interesting attempt to penetrate the crowded "mid-fi" true wireless workout-oriented earbud market. While I'd LOVE to say that they are a hands-down winner for offering top-flight audio performance in a more rugged, workout-friendly package, I found the fit to be somewhat troublesome and the "AWARE" function that supposedly keeps you cognizant of the world around you while you're working out, jogging, or just enjoying your tunes on the go, is a complete misfire. SUMMARY REVIEW: As of this writing, I have auditioned/kept/recycled more than two dozen pairs of cheap, mid-fi, and top-of-the-line earbuds. When I find something l really like, I will even purchase multiple models from the same manufacturer such as a pair for workouts vs another higher-end model more serious listening. I consider myself an audiophile hobbyist with thousands invested in headphones, dedicated headphone amps, DACs, and digital audio players. In deciding what gear to keep after sinking all that money into my toys, I value sound quality and comfort above everything else before I start checking off the nice-to-haves. Let's start with comfort as the SPORT's sound quality is a little more complicated subject. These buds can best be described as "chunky" with a thick rectangular box-shaped profile. Sennheiser gives you four different pairs of ear fins and 6 pairs of eartips (though technically only 3 sizes...more on that in a bit) so getting a personalized fit was not a problem, but the rear of the buds' housings was so large that they didn't suit the anatomy of my ears very well. Don't get me wrong, the fit was bullet-proof with the fins rotating back against the folds of the anti tragus to create a secure and shake-resistant seal that didn't budge at all during my neighborhood runs and home-gym workouts. However, the backsides of the the buds were so large that they pressed against the folds and flat surfaces of my ears, eventually creating hot spots and soreness after about 30-45 minutes of continued use. Obviously, everyone's anatomy is different, but I suspect those of you with mid- to smaller-sized ears may need something a bit more svelte and curvy. Okay, how about the sound? The SPORT's 7mm "TrueResponse" drivers are supposedly the same high-quality drivers found in Senny's top-of-line Momentum True Wireless 3 earbuds; but they are also tuned with what is marketed as the "Sennheiser Signature Sound." Oooh...top-of-the-line drivers with a sound profile from a well-recognized and well-respected name in audio--that should mean these workout buds sound awesome, right? Well...yes and no. In my opinion, the Signature Sound moniker is a little bit of marketing jargon as Sennheiser's earbuds and headphones offer lots of different sound profiles; but in general, the Sennhesier "house sound" is one that I have come to characterize as being a bit...polite. It *can* feel full-bodied with a pleasing bass line (especially with just a mild EQ boost) but is often just shy of rendering any real visceral or palpable heft to low bass notes and drum hits. It's definitely not bloated or overbearing, nor is it what I would consider really good for bass-heads--quality, not necessarily quantity. Similarly, the treble is fast and accurate, but not what you might consider sparkly or offering much high-end sizzle (which can sometimes come off as harsh or fatiguing as easily as it can seem ultra-detailed to some). Many people really like this slightly neutral to mid-tilted sound signature, but if you're someone who is hungry for gobs of treble energy, these don't necessarily deliver the goods. I would personally characterize these buds as being somewhat neutral simply because the "signature sound" that I'm hearing doesn't necessarily accentuate the classic and more fun V-shaped profile with added emphasis in the low or high ends. However, the detail is there, and the SPORTs do support the aptX codec so you can reap some of the benefits of additional resolution (better than CD quality) in compatible high-definition source files and streams. But where things go a bit awry is adjusting the buds' performance from more critical listening scenarios where you just want to block out the world and hear the music (what Sennheiser calls "Focus"), to one suited for busier, workout-oriented settings where you might want to stay aware of your surroundings. Sennheiser calls this mode of operation "Aware" and the idea is to let you hear sounds around you while *still* enjoying high quality audio reproduction. In practice, I am not a fan. Instead of a more traditional hear-through feature where audio from the external mics is pumped through the earbuds' drivers, the user is supposed to change eartips (no joke!) and then adjust the EQ in the companion SmartControl app. So, the eartips included in the package come in two varieties with three sizes each (Small, Medium, Large). The Focus tips have a little Xs in the openings while the Aware tips are your standard open-air tubes. I am not a sound engineer so I am not sure what those little Xs are supposed to do other then perhaps attenuate certain frequencies (???)...but if the goal of the Focus mode is to provide better isolation and unadulterated access to the underlying sound, why put something else in between the drivers and the ear canals at all? That bit of voodoo aside, the Aware setting is just weird--it totally bloats the bass (which I suppose might be good for a rousing workout routine if that's your jam) and futzes with other elements of the sound spectrum supposedly to "minimize body-borne noise, like hearing your own breathing or footsteps" (that is taken straight from the Sennheier website). Um...I don't know about you, but if I want to stay aware of my surroundings during a run or workout, I'm FAR more concerned about hearing the sounds around me while I have never really been that distracted by the sounds of my breathing or footfalls on the pavement. And now I have to keep track of both an open AND closed set of eartips (for which there is no extra spot in the case to keep them handy) and change them every time I want to go from enjoying regular BT audio to workout audio? But the worst part is that the eartips are still--you know--INSIDE the ear canals, while all the sounds I want to hear are on the outside--why Senny didn't simply use the built-in mics for a transparency mode is beyond me. Even with the Aware setting engaged and the open ear adapters fitted on the SPORTs, I honestly could not hear what my daughter was saying while she was standing directly in front of me. So...passive isolation worked GREAT regardless of the eartips in use, but don't count on being any more aware of your surroundings regardless which primary listening mode you activate; and in my experience, the Aware settings dramatically compromises audio quality to the point of being almost entirely bass-centric, while the Focus setting will probably feel a little bass-thin during a workout for most people (again, a little EQ boost will be helpful here). Getting back to the SmartControl app, Sennheiser provides many useful, if sometimes limited, features. For example, you can activate and customize the touch controls which then allow full on-ear access to volume, playback, voice assistant, and call controls; and this is one of the few apps I've seen that gives you choices for sidetone volume as some people find it either comforting or distracting to hear their own voice on a call. Along with a main switch between Focus and Aware modes, there is an EQ with 7 presets and room to create and save many more custom profiles, though the EQ itself only offers 3 bands (low/mid/high) with 6dB of cut/boost each. Sadly, there is no indication where the frequency bands are centered or how wide/narrow the Q values are for each band so the EQ is more like a sonic sledgehammer than a scalpel for shaping the sound to your liking. That said, the Sound Check feature is actually a nice way to customize the EQ in real-time--play your favorite music in the background and the app gives you three EQ options per band to choose which passage sounds better. Ironically, I ended up preferring a slightly V-shaped custom profile which kept the mids balanced but added a little extra energy to the sometimes slightly underwhelming bass and treble registers. The app also gives you access to auto-power off settings, firmware updates (mine required one), a choice between voice, tone, voice & tone, or no in-ear status prompts, battery level, and listing/management of all previously paired devices. In use, the touch controls were easy to activate and longer holds vs taps never registered a mishit. I REALLY wish the buds would auto-pause when you take them out of your ears, but they will keep playing unless you manually pause or return them to the case. The case itself is a chunky treasure chest-shaped box with a magnetic closure for the lid and a rubberized cover over the USB-C port on the back; there is a single pinpoint charge status LED on the front. The case is not overly big, but the bulkier shape isn’t quite as pocketable as some of the sleeker options offered by the competition. There is a small loop at one end of the case to insert the included lanyard, which is a thoughtful inclusion, especially for a workout/gym-oriented earbud--although, again, the bulkier shape and size of the case would make this a little awkward to hang around the neck during an actual workout. The case does not support wireless charging although a USB-C cable is included. Despite their pedigree, these are not the end-game buds I was hoping for. Although very competent, the sound signature might come off as a bit "uninvolving," especially if you're not familiar with the stereotypical Sennheiser-style sound, while fitment and the oddball Aware mode make this a tough recommendation--especially if you need transparency/awareness during use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bulky & Not Well Suited for Situational Awareness

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    The Sennheiser Sport True Wireless In-Ear Headphones produce crisp and balanced audio, but they are bulky, cumbersome, and lack feature options. I personally do not like these earbuds. Not only are the earbuds bulky, but the case is so big that it looks like a camping cooler. They do have a balanced and punchy sound profile, but they simply do not fit well in my ears. Even with the smallest rubber tips and shortest rubber fins, they do not stay in place within my admittedly small ear canals. They do fit in my wife’s ears, but she agrees that they are not particularly comfortable. She also states that the call quality is average, yet passable. My main disappointment comes from the Focus & Aware modes - which do not work well. Instead of using the microphones to play outside noise to increase situational awareness, the Sennheiser Sport comes with two sets of rubber tips. The Open set of tips allows more ambient noise to pass through into your ears while the Closed set of tips blocks more ambient noise. The app can cycle between “Focus” and “Aware” modes, but I cannot tell what is actually changing other than perhaps minor adjustments to the equalizer settings. If you want earbuds that will increase your situational awareness for running, working out, or for holding conversations without removing the earbuds - I do not recommend this set. I would instead look for earbuds that feature audio pass-through that can be triggered via the touch screen controls. For a brief time I was incredibly impressed with the bass quality which is stronger than any of the other dozen or so earbuds I have tried. Interestingly, I discovered that the “bass” was the result of wearing the “Closed” rubber tips while the app was in “Aware” mode. Once I selected the matching “Focus” mode with the “Closed” rubber tips, the bass was reduced significantly. So, if you love strong bass, use the “Closed” tips with the “Aware” mode for an increased bass experience. Ultimately these are decent Sport earbuds. If you have never experienced problems with the fit of earbuds, these will stay in place and sound great. They have superior battery life and the bulky case will not be as big of a deal when they are simply being tossed into a gym bag. But, if you are a runner and you want to improve your situational awareness in a city environment, the audio pass-through simply does not work well enough. I would also not recommend these for use at work due to limited comfort. PROS: + Audio Quality + Battery Life + Charges using USB-C connection + Sweat & Splash Resistant + Touch Controls are easy to use and work well + Extensive Rubber Tip & Rubber Fin options + Smart Control App allows Equalizer and button customization + App’s “Sound Check” feature aids the user in finding ideal equalizer settings CONS: - Uncomfortable fit for those with smaller ear canals - Can only be paired to a single source at a time - No active noise cancellation - “Aware Mode” requires changing the rubber tips and does not work well - Bulky sized earbuds - Bulky case - Case does not have wireless charging capabilities

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Functional high quality.

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    Owned for 3 weeks when reviewed.

    These earbuds come with multiple size adapters to find the best fit and they absolutely do not fall out. I’ve used them for running, lifting, hit cardio weight workout. The sound quality is very close to the higher end earbuds True Wireless 3. Connectivity like all Sennheiser earbuds is through the app. It allows to do settings, equalizer, and switch between paired devices.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what i expected it.

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    Owned for 1 month when reviewed.

    Comparing to CX true wireless model (not Plus), I prefer CX better than sport. Sport's case isn't as slippery but a little wider. Earbud's fin is a bit too big in my ear and sometimes it feels more going into my ear canal. Sound is weird. Volume seems to be low even when volume control is at 8. And few more stuffs with app and ear cap which will try to be ANC, but it's not.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Sounding Not Going to Fall Out

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    If you’re looking for a pair of sport headphones that are great during workouts, aren’t going to fall out, and are easy to carry around, these will probably work. If you’re also looking for comprehensive EQ tuning, loud sound and unchallenged comfort, may want to keep looking. To be fair, these aren’t bad headphones. They do sound good. I’m not an audiophile but bass was present, but at it’s max, left a little wanting. Vocals came through clearly, but I felt like to get the sound I wanted, I had to sacrifice mids or highs. I know earbuds aren’t supposed to be as good as over the ear headphones that I’m used to, so these may work for just fine for the frequent gym goer or morning jogger. Let’s get into the things I like. The headphones come in a matt black with just the Sennheiser logo. The case snaps open and close and is easy to get the headphones out. It also comes with usb c charging (everything should at this point) and has a nice rubber cover to keep any dirt or dust out of it which is something I’ve had a problem with on other pocket charging cases. It comes with several tips, 3 different sizes for both the passive noise canceling and the open ear “ambient” noise tips. Each ear bud comes with 4 “wings” to help hold it in your ear, including a “wingless” one that uses the friction of the rubber to hold it in place. I found that the small wing worked fine for me and, although slightly uncomfortable, would not come out. I could use the “wingless” band but found that with enough force, they would eventually shake out. The touch controls are very easy to use and are remappable if you don’t like the way the default ones are setup. I’m OK with the comfort. Earbuds that are designed to stick in your ears during work outs and exercises aren’t supposed to come out. I would expect with a certain level of retention there to be some “grabbyness” to the wing tips and the way it fits in your ear. They’re actually fine for a 30-40 minute period. After that though, I start to get some fatigue where the wing tip grabs the fold of my ear. These do look good in the ear and I actually enjoy the sporty look. The passive noise canceling works well enough. With music playing most quieter sounds go unnoticed, while louder sounds are going to be noticed. I’m just not sure how much harder it would have been to add active noise canceling to these headphones. There is a tuning option depending on which ear tips you have on. It does change the sound but I’m not sure how much adjusting the noise profile helps with the passive noise canceling. I know the headphones sound a lot better on the open ear setting. The most disappointing feature is the sound. I’ve not owned Sennheiser headphones or earbuds, but I know the name as one of the industry's leading manufacturers of quality sound products. Not only are they not loud enough for me, but the default sound EQ also doesn’t have the bass I like to have when listening to music. Increasing the bass seems like it muddles out some of the mids and highs and when you only have 3 sliders to tune with, customization is just limited. I don’t think these are bad earbuds, they’re just not for me. I think if we had more control over the max volume and a bit more flexibility in the equalizer, I would have enjoyed them a lot more. They’re super easy to workout in and the design and build quality are on par with other top earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big, Bold, and Boxy

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    This was my first experience with the Sennheiser brand, though my husband had heard of them and claimed the brand is "a good one." And after using these Sennheiser Sport True Wireless earbuds, I do agree. The quality is there. First impression on opening up the box they came in was ... "well now, this is very nice." The rectangular case, and earbuds themselves, bear the Sennheiser logo in this pretty rose gold hue. And stored beneath, the replacement ear fins and adapters are neatly presented. Of course, there's an app. And installing the Sennheiser Smart Control App on your mobile device allows you to customize the earbuds. Controls are simple, once you learn them. One of the key features highlighted on the outside box and inside on the instructions is being able to switch out the ear adapters for use with the 'Focus or Aware' options. While I could definitely hear the difference, quite honestly, the Aware option is good enough. There's not that much difference between the two to make switching them out to be all that feasible. Now as far as comfort while wearing these earbuds goes ... this is where my experience with these Sennheiser Sport True Wireless earbuds begins to not be so great. Because of the earbuds' size, being rather large and square, they don't fit in my ears at all comfortably. In fact, quite the opposite. But there's no question they'd stay put, being wedged in there so snugly. It's just that I'm not going to want to use them for any length of time because of this very issue. However, everyone's ears are different, and if you have a larger ear, the size and shape of these Sennheiser earbuds may work out just fine. You may even prefer how this model of earbuds are designed, over the more 'traditional' round or oval varieties you find most often. Audio quality, such as when listening to music, podcasts, videos and for voice calls, is excellent. No issues there, at all. The sound clarity is really quite wonderful. And audio settings can be adjusted, personalized to your specific preferences via the app. There's an included lanyard type cord, which seems totally unnecessary, at least to me. Who would use this? While the magnet which closes the boxy carrying/charging case is strong, I myself would not feel confident having my 'expensive' Sennheiser earbuds dangling from a backpack or purse or belt loop, etc. The magnet could disengage, the lid of the case pop open, and one or both of the earbuds fall out and get lost. That would suck big time. It is a very nice cord, though. So I suppose it could be used for something else. Although these Sennheiser Sport True Wireless earbuds are really rgood, they just aren't going to work for me. But I can highly recommend them if they will fit your ear comfortably.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sennheiser goodness

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    At first glance these the True Sport Wireless are fairly beefy for a sports focused earbud although they seem less heavy than they look. The big pluses for me are the great sound that Sennheiser is known for and the price point is not bad for Sennheiser quality. Included in the package are 2 sets of 3 silicone ear adapters (1 set being open for the “AWARE” or ambient noise and the other for “FOCUS” or ambient noise reduction). Also included are sets of silicone fins that allow you to get the proper fit to hold the buds in place in the ear even during workouts. It does strike me a bit funny that they don’t have active noise cancelling but that may have driven the price point up. Several competing brands have active noise canceling a little more than these cost. Also included is the charging case with wrist lanyard and a charging cable. Noticeably missing is a charging adapter but you can charge through a computer, laptop or another device’s brick. Battery life is around 9 hours of play time which should be a good day’s worth of activity. The rechargeable carrying case comes with USB A to USB C charging cable which should bring total of 25 plus hours of play between charges. Charge time is about 90 minutes but you can get about an hour of play time with a 10 minute quick charge. These are dust and splash resistant but not waterproof. They should be great for workouts, running and cycling but stay away from water sports. Bluetooth connectivity is a breeze and I got these paired to multiple devices without a problem. Download the smartphone app that allows for controlling equalizer and any custom settings. Unfortunately you need an account to be able to save custom settings. I don’t know about you but I really don’t want an account for every peripheral (earbud, headphones, speakers, mice, keyboards, etc… ) but that seems to be the new norm. If you are looking for a good pair of Sennheiser earbuds it’s hard to go wrong with these. I usually cycle for exercise so I might get by with using these in the “AWARE” setup otherwise I’d be content in just using these as my daily use earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound, good fit, good deal

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    These Sennheiser earbuds are bulky but deliver good sound at a decent price. Plus water and sweat resistance along with a tight fit make them great companions for a workout or run. • The initial firmware update tells you to keep your phone nearby – and they mean it. Estimated time to completion started at 19 minutes, but as I walked with my phone to an adjacent room, the time estimate quickly jumped to 58 minutes. So I placed the phone back next to the earbud case and it eventually started reducing again. The process also doesn’t want any other app running else that also increases time to update. In the end, it was updated in around 30 minutes. • They are bulky so they will not be a good fit for everyone. The charging case is bulky as well, so don’t expect to keep it in your pocket. • The earbuds do not have active noise canceling but with a good seal, they kept out noise decently anyway. • There are two types of ear adapters. One pair is supposed to work with the app in “Focus” mode to reduce ambient noise, while the other works with “Aware” mode to let some ambient sound in, such as when you’re outdoors jogging. My preferred sound was using the “Aware” mode on the app with the ear adapters made to pair with the “Focus” setting. This seemed to me to be a more expansive sound profile. • The app has a very basic equalizer, plus a quick setting for podcasts. There’s also an adjustable sidetone to let you hear your own voice during calls. • There’s no sensor to detect if the earbuds are removed from your ear. So they don’t pause playback if one drops out, for example. On the other hand, you can use just one earbud for listening or talking on the phone if you want to leave the other ear open. • No multi-point bluetooth for simultaneous connections to more than one device (say phone plus computer). But the app lets you quickly switch between devices. Overall this is a very good pair of earbuds, even though they do not have active noise cancelling, which would push up the price anyway.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound, but with a few quirks

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    Sennheiser is a great audio brand, and these ear buds live up to the Sennheiser reputation. First things first, these sound great, especially for a true wireless set of earbuds. The vocals are crisp and clear, an the bass is full without being muddled or overpowering the midranges. They aren't going to make a true audiophile happy, but for most users, especially those who are using these for running or working out at the gym, these will be a welcome addition to your audio collection. Battery life is good, but not spectacular. I was able to get around 6 hours of continuous use before I needed to recharge. I do listen at a loud volume, so for those who listen at a more reasonable level, you may get more battery life. I took one star off for two reasons- number one is the open vs closed gel tips for focus vs aware modes. This is a really finicky way to add functionality that other buds offer using software. It doesn't really work as well as advertised, and it's a pain to have to swap and keep up with an extra set of tips. The second knock against these is the size. They feel huge in my ears, and even with the fins attached, they didn't feel secure. I never had an issue with them falling out, but the size was just bulky and distracting. Overall, these are great sounding and a decent price, but there are a few quirks that may not make them the best choice for everyone, especially if you have smaller ears.

    I would recommend this to a friend

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