Customer Ratings & Reviews

I love Sennheiser! They are the best ear buds i have ever purchased and will continue to purchase them!

Our checkout person did an excellent job of helping us including returning a couple of items. We were pleased.

Excellent earbuds that show Sennheiser is quality. Good audio response with best bass response that I have heard in ear buds. Price is right too.

Hurt my ears. Uncomfortable.I would not get these earbuds.

I bought these for the gym and im absolutely satisfied with them! The fit is nice and i can adjust to my liking.

Didn’t like the sound and didn’t fit my small ears

Sennheiser is a great audio brand, and these ear buds live up to the Sennheiser reputation. First things first, these sound great, especially for a true wireless set of earbuds. The vocals are crisp and clear, an the bass is full without being muddled or overpowering the midranges. They aren't going to make a true audiophile happy, but for most users, especially those who are using these for running or working out at the gym, these will be a welcome addition to your audio collection. Battery life is good, but not spectacular. I was able to get around 6 hours of continuous use before I needed to recharge. I do listen at a loud volume, so for those who listen at a more reasonable level, you may get more battery life. I took one star off for two reasons- number one is the open vs closed gel tips for focus vs aware modes. This is a really finicky way to add functionality that other buds offer using software. It doesn't really work as well as advertised, and it's a pain to have to swap and keep up with an extra set of tips. The second knock against these is the size. They feel huge in my ears, and even with the fins attached, they didn't feel secure. I never had an issue with them falling out, but the size was just bulky and distracting. Overall, these are great sounding and a decent price, but there are a few quirks that may not make them the best choice for everyone, especially if you have smaller ears.

Excellent sound quality and fit! Battery life is about ten hours!

These Sennheiser earbuds are bulky but deliver good sound at a decent price. Plus water and sweat resistance along with a tight fit make them great companions for a workout or run. • The initial firmware update tells you to keep your phone nearby – and they mean it. Estimated time to completion started at 19 minutes, but as I walked with my phone to an adjacent room, the time estimate quickly jumped to 58 minutes. So I placed the phone back next to the earbud case and it eventually started reducing again. The process also doesn’t want any other app running else that also increases time to update. In the end, it was updated in around 30 minutes. • They are bulky so they will not be a good fit for everyone. The charging case is bulky as well, so don’t expect to keep it in your pocket. • The earbuds do not have active noise canceling but with a good seal, they kept out noise decently anyway. • There are two types of ear adapters. One pair is supposed to work with the app in “Focus” mode to reduce ambient noise, while the other works with “Aware” mode to let some ambient sound in, such as when you’re outdoors jogging. My preferred sound was using the “Aware” mode on the app with the ear adapters made to pair with the “Focus” setting. This seemed to me to be a more expansive sound profile. • The app has a very basic equalizer, plus a quick setting for podcasts. There’s also an adjustable sidetone to let you hear your own voice during calls. • There’s no sensor to detect if the earbuds are removed from your ear. So they don’t pause playback if one drops out, for example. On the other hand, you can use just one earbud for listening or talking on the phone if you want to leave the other ear open. • No multi-point bluetooth for simultaneous connections to more than one device (say phone plus computer). But the app lets you quickly switch between devices. Overall this is a very good pair of earbuds, even though they do not have active noise cancelling, which would push up the price anyway.

If you’re looking for a pair of sport headphones that are great during workouts, aren’t going to fall out, and are easy to carry around, these will probably work. If you’re also looking for comprehensive EQ tuning, loud sound and unchallenged comfort, may want to keep looking. To be fair, these aren’t bad headphones. They do sound good. I’m not an audiophile but bass was present, but at it’s max, left a little wanting. Vocals came through clearly, but I felt like to get the sound I wanted, I had to sacrifice mids or highs. I know earbuds aren’t supposed to be as good as over the ear headphones that I’m used to, so these may work for just fine for the frequent gym goer or morning jogger. Let’s get into the things I like. The headphones come in a matt black with just the Sennheiser logo. The case snaps open and close and is easy to get the headphones out. It also comes with usb c charging (everything should at this point) and has a nice rubber cover to keep any dirt or dust out of it which is something I’ve had a problem with on other pocket charging cases. It comes with several tips, 3 different sizes for both the passive noise canceling and the open ear “ambient” noise tips. Each ear bud comes with 4 “wings” to help hold it in your ear, including a “wingless” one that uses the friction of the rubber to hold it in place. I found that the small wing worked fine for me and, although slightly uncomfortable, would not come out. I could use the “wingless” band but found that with enough force, they would eventually shake out. The touch controls are very easy to use and are remappable if you don’t like the way the default ones are setup. I’m OK with the comfort. Earbuds that are designed to stick in your ears during work outs and exercises aren’t supposed to come out. I would expect with a certain level of retention there to be some “grabbyness” to the wing tips and the way it fits in your ear. They’re actually fine for a 30-40 minute period. After that though, I start to get some fatigue where the wing tip grabs the fold of my ear. These do look good in the ear and I actually enjoy the sporty look. The passive noise canceling works well enough. With music playing most quieter sounds go unnoticed, while louder sounds are going to be noticed. I’m just not sure how much harder it would have been to add active noise canceling to these headphones. There is a tuning option depending on which ear tips you have on. It does change the sound but I’m not sure how much adjusting the noise profile helps with the passive noise canceling. I know the headphones sound a lot better on the open ear setting. The most disappointing feature is the sound. I’ve not owned Sennheiser headphones or earbuds, but I know the name as one of the industry's leading manufacturers of quality sound products. Not only are they not loud enough for me, but the default sound EQ also doesn’t have the bass I like to have when listening to music. Increasing the bass seems like it muddles out some of the mids and highs and when you only have 3 sliders to tune with, customization is just limited. I don’t think these are bad earbuds, they’re just not for me. I think if we had more control over the max volume and a bit more flexibility in the equalizer, I would have enjoyed them a lot more. They’re super easy to workout in and the design and build quality are on par with other top earbuds.

Left headphone piece's speaker was blown out as soon as i turned it on. It sounds very bad. They are great headphones. This one was just clearly a lemon.

Most of the features advertise doesn’t work. Try getting service due to technical issues. Contacted manufacture two months ago still waiting for their reply

I have been very impressed with these new Sennheiser SPORT buds so far. I was surprised at how they fit, given that they look bulkier than some other options on the market. However, they feel light and secure once I have them in my ears. They come with plenty of ear tips and silicone wings to really dial in the fit. I found that using the smaller ear tips and medium wings worked well for me. The charging case is small, though might not be as easily pocket-able as some others. Battery life has delivered expected listening times so far, but since I mostly use these in the gym, pretty much any buds will give you well over 1-2 hours for gym use without having to put them back in the charging case. The phone app was easy to use, and I was able to get the firmware updated after a couple tries. I haven't had a chance to need to test the water resistance yet, but I have no doubt they would perform perfectly due to the overall fit and finish, and build quality of these buds. Sound is clear with an equalizer option in the app. They do not seem to be as bass-heavy as other buds I have tried, but they have plenty of bass and clarity for my needs.

These earbuds are a little bigger than some of the other earbuds I have had, yet they don't feel any heavier. The comfort is a little off at first while wearing these buds, as they need to fit pretty snug for the proper acoustics, and so that they don't fall out during workouts, or other activities. However you do get used to them, and it's a nice point of relief to know that you aren't going to have to go searching for them if you turn your head too quickly. Once you get used to them, it's easy to forget you even have them in. The sound is very clear during phone calls, and the 4 mics do an excellent job at transferring your voice to the other caller clearly. The Sidetone feature gives you an audio feedback of your own voice so that you are not raising your voice or yelling in an effort to hear yourself talk. Most people don't realize how important that feedback is when using a headphone system, until they either see someone else doing it, or someone else clues them in that they are yelling. The Sidetone feature can be turned on or off through the phone app, and offers two levels of feedback. While I didn't notice it advertised, I have been able to use the earbuds one at a time. Each earbud offers the assistant feature, plus the buttons can be programmed as needed with the mfr app, so you should be able to add whatever features you use most to either bud. The app doesn't offer a ton of functionality, but it does give you preset EQ settings, a custom EQ setting and custom button functionality. The button actions can be swapped around (as noted before) or disabled. It also lets you switch between the "Aware" and "Focus" features. The charging case also seems just a little bulkier than the others, but the earbuds and the case can provide you with 27 hours of use. Each bud can last for around 9 hours. These buds do offer a type of rapid charging, giving you an hour's worth of play from just a ten minute charge. The case because it is a little bulky does come with a lanyard, so you can hang it from other things like a belt loop, bicycle bars, backpacks or other items. However the lanyard is too small to fit around your head and wear around your neck. The adaptive sound system is pretty interesting with the 2 modes: focus mode ( which tries to reduce outside noises) and the aware mode ( which lets more ambient noise in). The aware mode reproduces the outside noises and includes them into whatever you are listening to. The focus mode doesn't repeat any outside noises, so the earbud by itself cancels out a lot of the surrounding noises. To further emphasize these two modes, Sennheiser includes two different types of earbud adapters( the inner ear rubber piece). One of the two types is lighter (the "open" adapter)and lets more sound pass through it, the other is more dense (the "closed" adapter)and blocks out more of the ambient noises. You would think that the best sound experience would be from the focus mode with the "closed" earbud adapters, but honestly I prefer the sound quality and bass from the "closed" adapter and the "aware" mode. For me, for some reason the bass seems to get lost in the focus mode especially with the closed adapters. There are a few different combinations to choose from, and each has their bonuses for using. Another thing that I have noticed is that placement of how these buds are angled into your ear canal is crucial. Make sure you are using the correct size adapters and fins, because otherwise you might not have a tight enough fit, or the speakers could be angled in the wrong direction, instead of centered down the ear canal. If the sound just doesn't sound right, then there is a good chance things are not lined up. Try holding and angling the buds into different positions for the best enhanced sound, with the correct adapters and fins it should stay in that position. These are sweat and water resistant, however large drops of water can trigger the touch buttons on the earbuds Overall these earbuds offer a great variety of options on how you can listen to your music, podcasts, stories or calls. With the right EQ setting, earbud adaptes, and mode you should be able to accommodate any type of audio under any circumstances. The audio levels can max out at 110dbs and can produce bass good enough to feel the impact.

This was my first experience with the Sennheiser brand, though my husband had heard of them and claimed the brand is "a good one." And after using these Sennheiser Sport True Wireless earbuds, I do agree. The quality is there. First impression on opening up the box they came in was ... "well now, this is very nice." The rectangular case, and earbuds themselves, bear the Sennheiser logo in this pretty rose gold hue. And stored beneath, the replacement ear fins and adapters are neatly presented. Of course, there's an app. And installing the Sennheiser Smart Control App on your mobile device allows you to customize the earbuds. Controls are simple, once you learn them. One of the key features highlighted on the outside box and inside on the instructions is being able to switch out the ear adapters for use with the 'Focus or Aware' options. While I could definitely hear the difference, quite honestly, the Aware option is good enough. There's not that much difference between the two to make switching them out to be all that feasible. Now as far as comfort while wearing these earbuds goes ... this is where my experience with these Sennheiser Sport True Wireless earbuds begins to not be so great. Because of the earbuds' size, being rather large and square, they don't fit in my ears at all comfortably. In fact, quite the opposite. But there's no question they'd stay put, being wedged in there so snugly. It's just that I'm not going to want to use them for any length of time because of this very issue. However, everyone's ears are different, and if you have a larger ear, the size and shape of these Sennheiser earbuds may work out just fine. You may even prefer how this model of earbuds are designed, over the more 'traditional' round or oval varieties you find most often. Audio quality, such as when listening to music, podcasts, videos and for voice calls, is excellent. No issues there, at all. The sound clarity is really quite wonderful. And audio settings can be adjusted, personalized to your specific preferences via the app. There's an included lanyard type cord, which seems totally unnecessary, at least to me. Who would use this? While the magnet which closes the boxy carrying/charging case is strong, I myself would not feel confident having my 'expensive' Sennheiser earbuds dangling from a backpack or purse or belt loop, etc. The magnet could disengage, the lid of the case pop open, and one or both of the earbuds fall out and get lost. That would suck big time. It is a very nice cord, though. So I suppose it could be used for something else. Although these Sennheiser Sport True Wireless earbuds are really rgood, they just aren't going to work for me. But I can highly recommend them if they will fit your ear comfortably.

Sennheiser really did a great job with these true wireless headphones. First of all, the sleek design looks pleasing to the eye. They are comfortable and I really like the touch sensitivity for the controls. Simply tap the side of either earbud to control the functions of the earbuds/phone they are connected to. The customization that comes with the earbuds is also awesome. They come with multiple sizes of the ear canal inserts and multiple sizes of the "fins" help the you get the ideal fit. Internal customization is completed with an app that can be downloaded to your smartphone. I really liked how easy it was to pick a specific sound profile that fit my enjoyment. Simply open the app, start playing a song you enjoy, and the answer the questions it asks you. It essentially asks three different questions that pertain to low, mid, and high EQ settings. There is also the option for allowing background noise into your ears while you listen to music. Simply change the ear inserts from the closed to open inserts. This feature works well when you turn it on inside the app. It is surprising how much of your surroundings you are able to hear. You can hear the adjustments in real time and pick the one that sounds best to you. The charging case is nice and come with a lanyard to help you keep hold of the case. It is rated to hold up to 27 hours of battery life and the earbuds are rated at 9 hours of play time on a full charge. My only issue I had when using the earbuds was when I tried to upgrade the firmware on the earbuds. I tried multiple times and got an error message each time. I do not believe the update was ever completed. This, however, did not affect the function of the headphones while I was using them. All in all, these are great headphones!

At first glance these the True Sport Wireless are fairly beefy for a sports focused earbud although they seem less heavy than they look. The big pluses for me are the great sound that Sennheiser is known for and the price point is not bad for Sennheiser quality. Included in the package are 2 sets of 3 silicone ear adapters (1 set being open for the “AWARE” or ambient noise and the other for “FOCUS” or ambient noise reduction). Also included are sets of silicone fins that allow you to get the proper fit to hold the buds in place in the ear even during workouts. It does strike me a bit funny that they don’t have active noise cancelling but that may have driven the price point up. Several competing brands have active noise canceling a little more than these cost. Also included is the charging case with wrist lanyard and a charging cable. Noticeably missing is a charging adapter but you can charge through a computer, laptop or another device’s brick. Battery life is around 9 hours of play time which should be a good day’s worth of activity. The rechargeable carrying case comes with USB A to USB C charging cable which should bring total of 25 plus hours of play between charges. Charge time is about 90 minutes but you can get about an hour of play time with a 10 minute quick charge. These are dust and splash resistant but not waterproof. They should be great for workouts, running and cycling but stay away from water sports. Bluetooth connectivity is a breeze and I got these paired to multiple devices without a problem. Download the smartphone app that allows for controlling equalizer and any custom settings. Unfortunately you need an account to be able to save custom settings. I don’t know about you but I really don’t want an account for every peripheral (earbud, headphones, speakers, mice, keyboards, etc… ) but that seems to be the new norm. If you are looking for a good pair of Sennheiser earbuds it’s hard to go wrong with these. I usually cycle for exercise so I might get by with using these in the “AWARE” setup otherwise I’d be content in just using these as my daily use earbuds.

I've been using these In-ear headphones for a few days now and I have to say I'm impressed! Between the price point and the sound quality, these are a steal! I've typically always gone to the more expensive brands as I consider myself an audiophile and have always overlooked this brand. Out of the box, they do have some juice to start. There are little plastic pieces on the charging contacts that need to be removed first. There are multiple ear tips to get the perfect fit. Once I found mine, they were comfortable enough to wear for hours on end. Connecting to my iphone was simple. They have an app that allows for EQ changes and you can switch from passive noise allowing or sound cancelling modes. Phone call quality was clear for me and my caller. I also like that you can use just one bud at a time if you wanted to. The sound quality over all exceeded my expectations. Some buds tend to have somewhat distorted bass at louder volumes but these were still very clear through all different genres of music. I do recommend charging them just so you set off on the right foot but they do last quite a while between charging. The case is a bit bulky compared to other brands but I don't keep them in my pocket so it wasn't a big deal for me.

These are my new favorite sport buds. I’ve had several pairs of sport earbuds/headphones over the years & these are the best fitting & most secure, but they also sound great. I’ve had some that sounded a little richer, but would come loose during exercise. And I‘ve had some that stayed in place, but sounded tinny. These Sennheiser in-ear buds hit the sweet spot & combine the best of both. Out of the box, they took about 45 minutes to fully charge. Pairing was fast & easy with my Android phone. The Sennheiser App is a must, especially if you want to customize your sound. Here are the highlights: - Secure fit. The out-of-the-box eartips were the perfect size, but 5 additional sizes are included if those are not a good fit. The small fins on the outside of the buds, give them that extra secure feeling. I never have to adjust them or push them back in like my others that don’t have fins. Additional fins of different sizes are included in the box. - The sound is rich & full. With the equalizer in the App, I can crank up the bass which sounds almost as good as my non-sport headphones. The App has a one-button preset just for podcasts. I use the feature a lot. It’s nice to be able to switch back & forth from my music preset to podcast preset with one tap. The App also includes a one-tap option to switch from “Aware” (able to hear sounds around you) to “Focus” (similar to noise-cancelling). Overall, I would definitely recommend these earbuds for sports or general use. They’re very secure & offer great sound whether listening to music or podcasts.

They perform good enough that I didn't exert the extra energy to return them, but I certainly considered it. Finicky connection, at times. Okay noise cancelation and audio quality. Good battery life, but they don't disconnect once taken out. You must manually disconnect or put them in the case to prevent continuous use, unlike similar bluetooth earbuds (Samsung Galaxy Buds). Also, the companion app for adjusting eq, quality, or settings actually prevented me from connecting to both headphones at the same time. Honestly, the app is useless with no support from the developers.