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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 156 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

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    Rating 4.2 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 156 reviews
  • Rated 5 out of 5 stars

    Chair

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable chair and lasts a long time with care. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serta desk chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new chair, very comfortable, easy to assemble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's comfortable and the color matches with my living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, appropriate for small business use. Works great for confernce tables

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    office chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair looks great and feels good to sit on. The only problem is that the chair was for a 6ft. 4in. man. The back is not high enough for his head to rest on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They sent me a used chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived today. Looks like a nice chair, sadly, they sent me a used one. It arrived with scratches all over the armrests and base. The hardware package was open and taped up. The upholstery by the holes where the screws go in is ripped. I'm taking this back tomorrow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable chair, so I bought another one. Every in the family loves this chair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CHAIR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT CHAIR FOR HOME OFFICE. VERY COMFORTABLE N WAS EASY TO PUT TOGETHER ...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sqeaky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair is comfortably, but very squeaky .. it is loud and really starting to get annoying. It also cane with some scratches

    No, I would not recommend this to a friend
    • Brand response from Serta Team
      Posted .

      Hi there! We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

  • Rated 5 out of 5 stars

    Awesome chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly reccimended. Got it so that i can do schoolwork comfortably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase the chair is very comfortable love sitting in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chair for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't expect such a luxurious and comfortable chair for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this office chair! Assembling was straightforward.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chair, relatively compact. The back cushion forces you to lean forward a bit, which is not my favorite.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sturdy but leather watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair is sturdy but the leather especially on the hand rest feels cheap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this chair and I got a great deal on it at Best Buy. The hours I spend at my desk are made tremendously more comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a nice chair that i can fit in and it hasnt broke yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because the seat was too shallow. My husband is long from the waist to the knees.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it, it will tear and fade after heavy use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good chair, but I thought it would be better.

    I would recommend this to a friend