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Customer Ratings & Reviews

Your price for this item is $339.99

Customer reviews

Rating 4.2 out of 5 stars with 91 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers love the Bryce Bonded Leather Executive Office Chair for its comfort and back support. Many customers rave about how comfortable the chair is, with comments like "This chair is WICKED comfortable" and "Very comfortable chair." Customers also appreciate the chair's back support, with one customer saying, "in minutes after putting it together my back feels great." While there are a few complaints about the headrest not being high enough, the overall sentiment towards the chair is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 91 reviews
  • Pros mentioned:
    Back support, Comfort

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chair. Easy to put together. Great back support, extremely comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ergonomical and durable so far. my only issue with it was the assembly instructions werent clear, but its a chair so.

    I would recommend this to a friend
  • Pros mentioned:
    Back support, Comfort

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my chair. It is very very comfortable. It is great for my back

    I would recommend this to a friend
  • Pros mentioned:
    Back support, Comfort

    Rated 5 out of 5 stars

    Office chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best office chair ever. It's so cozy. I was having back problems this has made a huge difference

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome chair.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Looks great and the wheels are super smooth. Took about 10 min to put together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as anticipated! Comfortable and assembly was not difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is very comfortable. I love how it cushions my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair was a great gift for my boss/father

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't Buy Again. I Do Not Recommend.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After previously owning a Serta office chair, specifically the "Serta at Home Blissfully High Back Manager Office Chair AIR™ Technology" -- which you almost can't find it anymore -- that I bought in 2015 and lasted me until mid-2020 with at least 8 hours of use per day (working from home) as an average build guy [6'2" 190lbs]. I finally broke down to buy a new one when the back of my old chair finally gave out. This new chair, I assumed would be the same quality. It's not. It's stiff. The "air-tech" back doesn't feel great. The cushion for your bottom isn't very thick. The hydraulic lift gives out ALL the time. After a short 5 months, I am finally buying a purple chair cushion to help with the lack of comfort while sitting. This chair may be good for someone with a perfect posture that only sits for an hour or two tops. While I may recommend this to my worst enemy, I wouldn't recommend it to my family and friends. As for ANY pro's... It was fairly easy to put together. It can lean back plenty far, and it may just be light enough to throw it out of the window. :)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    beautiful but not comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beatiful chair but not confortable unless you are a very small petite person. if you have broad shoulders it will pinch your back. Also the headrest is too low and not adjustable as shown on site.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Armrest

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The embedded nuts in the back rest are not spaced correctly which means I am unable to connect the arm rests to the back of the chair. No when I log in to initiate a return, I am being told that I only had 15 days to return the $300 chair. What now?

    No, I would not recommend this to a friend
    • Brand response from Serta Team
      Posted .

      Hi AndyD, we are sorry to hear about the issues with your chair. Our licensee partners at Living Styles craft these products and they handle and process warranty claims for our customers who purchase these products. We recommend reaching out and filing a warranty claim with them. If your issue is verified they should be able to send out a replacement for you. We hope this helps!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy Chair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great! Easy to assemble. Gives me all the comfort I need while I work during the days. Sometimes I stand, sometimes I sit. When I do sit, it feels great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Height

    Rated 1 out of 5 stars

    Comfy but too small

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build was tough. Very comfy but not built for tall people. Makes too much noise while using it.

    No, I would not recommend this to a friend
    • Brand response from Serta Team
      Posted .

      Hi Andrew. We're sorry to hear you were less than satisfied with your Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 1-855-372-2315/800-379-9773. Thank you.

  • Rated 1 out of 5 stars

    HORRIBLE chair. Do not recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE CHAIR! I ordered this one because, aside from the color, it's the same as another one I purchased. Well, it's awful. It was a pain in the butt to put together and after five days, it was as if I was sitting on a concrete slab with metal poking out. After two weeks, it caused my sciatica to flare up. I got so mad I set it outside my office with a note that said "free if wanted, but so is the pain this will cause". I do not recommend this chair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Back support

    Rated 5 out of 5 stars

    Great for a bad back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for chairs for a bad or fatigued back isn't easy, I found this one first shot. Liking the support it gives me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very comfortable and easy to use. I would definitely recommend for gamers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Chair

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No a grate item really disappoint , very noisy after a month or two , not comfortable at all

    No, I would not recommend this to a friend
  • Cons mentioned:
    Armrest

    Rated 1 out of 5 stars

    Already broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this chair for about a year and it is already broken. Arm cracked and back tilts to the side. Would not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Back support

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chair. My back hasnt hurt since i started using it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    love the chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our son loves his chair would buy another on for sure

    I would recommend this to a friend