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Customer Ratings & Reviews

Your price for this item is $321.99

Customer reviews

Rating 4.2 out of 5 stars with 91 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the Bryce Bonded Leather Executive Office Chair for its comfort and back support. Many customers rave about how comfortable the chair is, with comments like "This chair is WICKED comfortable" and "Very comfortable chair." Customers also appreciate the chair's back support, with one customer saying, "in minutes after putting it together my back feels great." While there are a few complaints about the headrest not being high enough, the overall sentiment towards the chair is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-91 of 91 reviews
  • Pros mentioned:
    Assembly

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and price. Easy to put together.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only give this chair a 1 because you can't go any lower. This chair is poorly made and lasted about 4 month!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CHEAP BUILD QUALITY

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very comfortable, cheap fake leather, overall a disappointment

    No, I would not recommend this to a friend
  • Cons mentioned:
    Armrest

    Rated 1 out of 5 stars

    The rotten chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the worst product I have ever bought! I heard that it was one of the best on the market. I received the chair and there were no holes for the arms and the back! When I put it together I was so mad I swore to never order another chair through you!

    No, I would not recommend this to a friend
    • Brand response from Serta Team
      Posted .

      Hi there! We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

  • Rated 5 out of 5 stars

    great chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to assemble. Took about 30 minutes to put together.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Serta office chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After such poor service from BestBuy, I decided to return this chair. It was not comfortable at all, ended up buying something else from Office Max. I would've bought another chair from BestBuy, however I experienced the worst customer service from them. The customer service reps and at the store!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable and I would not recommend as it hurt my back.

    No, I would not recommend this to a friend
    • Brand response from Serta Team
      Posted .

      Hi there! We are sorry to learn of your dissatisfaction with the Serta Air Health & Wellness Executive Office Chair. This product is manufactured by our licensed partner Living Style and they can assist you further. Please contact Living Style at 800.379.9773 for assistance. Thank you.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Serta gray leather chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfy, good sizing and support. Gray bonded leather looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    Best chair and great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely comfortable chair, especially when you're working all day long in fro t of the complex. It was pretty easy to put together and ready to use in 20 minutes. You will not be disappointed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Medicore at best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived damaged but based on the packaging it wasn't due to shipping this happened at the factory. The seat base had a tear and the lever retention clips were both busted. The black inserts on the arms were bent and squished to to the point they couldn't be used. First off. the seat back is a lot shorter than it looks in the pictures. I'n 5'7" and it only comes up to the top of my shoulder. No head support at all. Second, the leather is VERY cheap. I don't expect it to last a full year before wearing away, tearing, or flaking. The paint job on the metal was mediocre at best. abrasions and runs in the paint present on the arms. Honestly if I wasn't so busy I'd return it. I'd have to take it to the store since the original shipping box wouldn't survive a return shipment. Spend your money elsewhere. If the chair was prices around $100 it may be acceptable quality but this is pretty bad for what they're charging

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy Chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the money, essy to put together. Bought 7 for the office staff

    I would recommend this to a friend