The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
Rated 2 out of 5 stars
Disappointing
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The seat cushions are pretty comfortable. Everyone in my family has fallen asleep on it multiple times. The problem is the the dimensions other than the length. The arms are too shallow, as well as the seat cushion depth and the back rest. The worst part is that the back cushions s, which are velcroed on are front heavy. They cheaped out and the back of them only have interface, not upholstery. So overall they are cut flat in the back and rounded in the front. This causes them to slouch down and no amount of re-fluffing will help. I love the color and the texture, but one back cushion ripped within a month. An easy mend, but should never have happened so soon.
This review is from Serta - Copenhagen 3-Seat Fabric Sofa - Windsor Gray
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Very flimsy and fragile!
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Waste of money! Stay away from Serra products. Cushions are unstable and need to be re-adjusted every time you sit on sofa.
No, I would not recommend this to a friend
Brand response from Serta Team
Posted .
Hi there! Thank you for taking the time to leave us a review. We're sorry to hear that you are less than satisfied with your Serta Copenhagen sofa. This product is manufactured by our licensed partner Lifestyle solutions and they will be able to assist you with the warranty/repair of this items. Please reach out to Lifestyle solutions at 877-693-8866.Thank you!
Rated 1 out of 5 stars
Poorqualitycouch
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The couch is really simple doesn’t meet my expectations
Would like to returned it if possible
This review is from Serta - Copenhagen 3-Seat Fabric Sofa - Windsor Brown
No, I would not recommend this to a friend
Rated 4 out of 5 stars
good product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality product. Exact color and size, delivered in time .
This review is from Serta - Copenhagen 3-Seat Fabric Sofa - Windsor Brown
