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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 3.8 out of 5 stars with 19 reviews

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    Rating 3.7 out of 5 stars

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    Rating 3.8 out of 5 stars

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    Rating 3.7 out of 5 stars

63%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Rated 4 out of 5 stars

    Happy with chair

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and rolls around easily. Sturdy fabric and looks just like the picture. It’s not that weird microfiber feel Just wish it had more lumbar support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office chair

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair. Its comfy and sturdy. Adjusts well and no issues so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly Constructed Chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent a bunch of time assembling the chair only to realize the main seat pad was incorrectly made and the seat is extremely unlevel. Now I need to unassemble and package everything up to return to BB since the company who makes the chair is unable to process warrantly claims at this time. Save tourself the hassle and go with a better constructed chair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Comfortable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have sciatica and was looking for a chair that would help ease my pain as I sit most of the day and work. This one did the trick. Also, it gives you support in the back which helps with your posture. Definitely recommend this chair. It’s really worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price too high for the item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must not have read the description good enough as I did not expect the material to be fabric. The item is average, simple, the rollers are decent. If I was to pick again, this would not have been my choice. I don't think this is worth the price. If cheaper by $150, then yes I would buy this for that price

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Serta- executive Office Ergonomic Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great chair, once I got put together right. Comfy, adjustable and elegant looking. Hopefully this will be the last chair I buy for my office.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda comfy, really creaky

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for two months now. It was comfortable at first but lost some cushion after a while. You'll probably would want to buy a purple seat cushion or something similar. For sure after the month the chair creaks a lot. While I'm in meetings; slightly shifting my body will make the chair scream very loudly.

    No, I would not recommend this to a friend
    • Brand response from Serta Team
      Posted .

      Hi there. Thank you for taking the time to leave a review. We're sorry to learn of your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations. Please contact True Innovations at 800.379.9773 and they'll be happy to assist you with this product.

  • Rated 5 out of 5 stars

    Comfy Chairs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable seats once set up. I will say you need to use power tools when setting the chairs up because it does take a long time to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi purpose chair.....at home as well as office.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally pleased with this chair. I actually use it at my master bathroom vanity as I have been experiencing some back issues. Happy to report this chair has greatly helped me with pain relief. No shots, no meds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement chair is much better. The arms and back don't wobble.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality, ship materials

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very rustic finish, poor quality, ship materials, the only reason to keep this was that we need immediately.

    No, I would not recommend this to a friend
    • Brand response from Serta Team
      Posted .

      Hi there, thank you so much for taking the time to review your chair, your feedback is very important to us. We are sorry to hear that the chair is not providing you with the quality experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so, so you can swap to a chair that can better fit your needs. We hope this helps!

  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support easy to assemble. Great fabric. Reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a friend who is working from home now. Won’t know till Christmas how she likes it, but I can only imagine how soft Serta seating will be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is just like the picture. It was easy to assemble and looks great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor build quality. Some screws stripped instantly since they werent long enough to start by ginger.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great office chair for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is extremely well made, looks professional and very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair is not as tall in the back as I would like it and it's pretty stiff.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted switch from fake leather which has a short life to fabric. This is OK except tilt function is short.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair arms do not screw in tightly. They come loose on you as well so everything is loose. Theres no padding on the part you sit on when sitting straight up in the chair so you have zero tailbone support.

    No, I would not recommend this to a friend