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Customer reviews

Rating 4.3 out of 5 stars with 229 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers commend the Fairbanks Bonded Leather Big and Tall Executive Office Chair for its comfort, ease of assembly, and suitability for big and tall individuals. The chair is described as extremely comfortable, sturdy, and supportive, making it ideal for long working hours. Assembly is straightforward and can be completed with the assistance of another person for the heavy backrest. The chair accommodates larger individuals with its spacious design. While some users found the chair to be larger than expected, the majority of customers are pleased with its size and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 229 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Happy with the purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family shares the chair. It works great for the men but I am only 5'3" so I like a little something under my feet. The chair is comfortable and operates well. It is a handsome chair. After about 9 months the leather started to separate from the stitching. I called Living Styles Office Furniture (800) 379-9773 and was greeted by a very kind and helpful customer service agent who sent a new seat.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 4 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, comfortable, and if you are a larger person ( like myself ) offers much better support than any gaming chair in a comparable price range.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely comfortable for my needs compared to other cheaper chairs, assembly took less than an hour and the instructions easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The serta big and tall chair is very comfortable the assembly is easy just follow the easy instructions and letter labels on the screws in the packet, it also comes with a Allen wrench everything you need to assemble it.. The arms are a little tricky to put on…All and all great comfortable chair.I ordered the chestnut .the chestnut is a dark chestnut.. The screws come in a plastic packet labeled with letters..it makes it easier to assemble..

    I would recommend this to a friend
  • Pros mentioned:
    Back support

    Rated 5 out of 5 stars

    Great chair for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this chair because I was dealing with back pain from sitting in my old work chair all day. The last mont has been great with this chair no more back pain and it has a good bit of support which is good since I,m a big guy who's 6'2 and weighs a little over 300 pounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office chair!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this office chair!! It has great support and very comfortable!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sturdy and Comfortable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using over 7 months, very sturdy and comfortable. You can take a nap on it. Still think it is still a bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Still going strong

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a small guy and I use this chair almost every day and it's still going strong. Comfortable to sit in. Over a year old

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Office Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy assembly, good quality. It's heavy, so get help moving it upstairs or you'll pull a back muscle like I did.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Be aware of the color dye it rubes off

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy chair, less than n2 months and the color started to come of on me, I believe the leather dye is defective. I had chairs cost a lot less held up better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort, Size

    Rated 5 out of 5 stars

    Comfy, big, and plush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty comfortable. It’s big and wide and very plush. Assembly was easy, does require 2 people when getting the back on, as the back is a little heavy. No need for extra tools as everything comes assembled. Instruction were in a weird spot though, so be sure to really look for them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love this chair!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has had several office chairs over the years and this by far has been the best so far. Very comfortable, rolls and adjusts heights easily.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Backrest, Noise

    Rated 3 out of 5 stars

    Amazing chair , but ....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So reluctant to buy a chair online and finally booked it after seeing the review more carefully. The chair is absolutely amazing for a big guy. It doesn't make the squeaking noise turning or during a drag. But the right arm rest has 2 screws in which i was shocked to see there was a plastic mold blocking the hole. I can't imagine this is a defective one. I had to use my drill to clear it off so that the screw goes through it . That's 3 star !

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    Nice chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and super comfy! Rolls well also.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort, Size

    Rated 5 out of 5 stars

    Big and brown leather!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome chair, large and leather. Super comfortable to work in. Very easy to assemble to.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Size

    Rated 5 out of 5 stars

    Great Buy. Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. I got the big executive size so i could cross my legs in the chair and still have room. I work 10+ hours on the computer at home, so co gort was a huge plus. I am 5ft 3 inches and 150lbs. If i sit all the way back in the chair, my feet don't touch the floor. But i put them up on a small stool under my desk so my legs dont swell.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort
    Cons mentioned:
    Backrest

    Rated 3 out of 5 stars

    Comfy Chair! Serta needs higher QC standards!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair is comfy and relatively easy to assemble. I ordered two based on the reviews of others. One chair back arrived with a cut and the other was 1/2” shorter on one side. Because these are now sold out, I decided to keep the uneven seat back. I am returning the damaged chair to the store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Backrest
    Best Buy Employee

    Rated 4 out of 5 stars

    Very good

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for over a year and still going strong, very comfortable, only downside is that the back is static and not movable so when you lay back you really lay back other than that worthwhile investment

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    Comfortable and premium

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and good looking chair. The quality is top notch. I am 300+ lbs and feel confident sitting on this chair during work hours. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 4 out of 5 stars

    Pkeased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable large person chair. I’m 62 and was able to put it together all my myself. Excellent instruction booklet and all parts packaged well. Took off 1 star as I cannot figure out how to decrease tilt of chair. Otherwise very comfortable to use while working.

    I would recommend this to a friend
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