Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Charcoal Gray.
  • Angle. Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Charcoal Gray.
  • Left. Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Charcoal Gray.
  • Alt View 11. Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Charcoal Gray.
  • Alt View 12. Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Charcoal Gray.
  • Alt View 13. Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Charcoal Gray.
  • Alt View 14. Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Charcoal Gray.
  • Alt View 15. Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Charcoal Gray.
  • Alt View 16. Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Charcoal Gray.
  • Alt View 17. Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Charcoal Gray.
  • Alt View 18. Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Charcoal Gray.
  • Alt View 19. Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Charcoal Gray.
  • Alt View 20. Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Charcoal Gray.
  • Alt View 21. Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Charcoal Gray.
  • Alt View 22. Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Charcoal Gray.

Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Charcoal Gray

Model:
43670DOSS
SKU:
6539520
Highly rated by customers for:
Your price for this item is $209.99

Customer reviews

Rating 4.4 out of 5 stars with 179 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the comfort and assembly of the Hannah Upholstered Executive Office Chair with Headrest Pillow. Many customers rave about how comfortable the chair is, while others appreciate how easy it is to put together. The chair's fabric is also praised for its durability. However, a few customers have expressed concerns about the chair's size, feeling that it may be too small for some individuals. Additionally, some customers have mentioned that the chair's padding could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 179 reviews

  • comfortable chair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have to read about the product closely. looks like leather in the picture but still a great chair

    This review is from Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Soft Plush - Beige

    I would recommend this to a friend

  • Very comfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair! Worth the money. Like that the arm rests are padded.

    This review is from Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Soft Plush - Beige

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Tilt

    Not bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad looking chair. Comfort not bad. A little squeak to it as you tilt back. But no problems so far.

    This review is from Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Smooth Bonded Leather - Biscuit

    I would recommend this to a friend
  • Cons mentioned:
    Size

    I hated it

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this chair I am 260 pounds and it feels really tight on me I’m also 56 in height it feels really tight it’s tall the back of the chair is tall but it has very little if any padding it looks way more padded in the picture than it is in person it’s really heavy and bulky and hard to maneuver like I say it’s OK to city and I just would have preferred for it to be a bit more comfy and a bit more durable and also a bit more wide for those people with hips

    This review is from Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Soft Plush - Beige

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Comfortable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chair comfortable but there is a more comfortable version of this chair. I thought I was getting that one

    This review is from Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Smooth Bonded Leather - Biscuit

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Good Home Office Chair

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the move to working from home, needed a chair. This fit the bill, it was in stock and is rather comfortable.

    This review is from Serta - Hannah I Bonded Leather Executive Chair - Black

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Great chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great chair. Would recommend it to any one that’s looking for an office chair.

    This review is from Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Charcoal Gray

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Very easy to assemble and creat value for money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the chair and it was easy to assemble - took about 30 mins. The chair is comfortable and I like that it is able to swivel and go up and down

    This review is from Serta - Hannah I Bonded Leather Executive Chair - Black

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Serta office chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and good value for the money. I would purchase again.

    This review is from Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Smooth Bonded Leather - Biscuit

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    chair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the most comfortable computer desk chair ever!!!! I would tell friends about this chair

    This review is from Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Charcoal Gray

    I would recommend this to a friend

  • iphone7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy I am very with happy with my new phone my new phone. I will have much enjoyment using it. It is quite an improvement over my old phone.

    This review is from Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Soft Plush - Beige

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Office chair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look good easy to assemble and comfortable and sturdy

    This review is from Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Smooth Bonded Leather - Biscuit

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Great pick for home office

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Very easy to put together. So far holding up well to working from home.

    This review is from Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Smooth Bonded Leather - Biscuit

    I would recommend this to a friend

  • Very poor craftsmanship

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair arrived in terrible shape. Stitching was very poor and frayed. The cushions were uneven underneath meaning you sit lopsided. It is held together with industrial staples all over with sharp edges protruding out. Covered in dust. All over the packaging it asks you not to return but to call the manufacturer's customer service. Tried that and they referred me back to Best Buy. Do not recommend.

    This review is from Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Soft Plush - Beige

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Serta office chair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. It was easy to put together. Very rich looking color.

    This review is from Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Smooth Bonded Leather - Biscuit

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Santa chair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best office chair i ever had ,thank you best buy

    This review is from Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Charcoal Gray

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Nice Chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair! Comfortable, looks good. It was easy to assemble.

    This review is from Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Smooth Bonded Leather - Biscuit

    I would recommend this to a friend

  • Fantastic chair for computer work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair has made sitting at my computer, which I use for at-home writing and editing work, so much more comfortable. Using the easy-to-follow setup instructions that came with it, the chair was taken out of its box and assembled in about 15 minutes. The arm rests are padded and the cushioned seat/back make long hours of work much more enjoyable.

    This review is from Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Smooth Bonded Leather - Biscuit

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair and I love it... I would buy it again.

    This review is from Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Smooth Bonded Leather - Biscuit

    I would recommend this to a friend

  • Generally Ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have preferred to have a chair with softer cushion . But l will put up with this one . DC Veteran Installed 11/10/2019

    This review is from Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Smooth Bonded Leather - Biscuit

    No, I would not recommend this to a friend
Page 8, Showing 141-160 of 179 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.