Customer Ratings & Reviews

This mattress is the best, now I am sleeping like a baby!!

This mattress is great quality. However, was too firm for my husband and I. Great if you like more of a firm mattress but definitely more on the firm side just FYI for anyone who prefers more of a softer/cloud feel. Thankfully Best Buy's customer service did a great job with handling our refund.

This was a good buy very nice bed not to firm and not to soft just right.

My first boxed mattress. It’s amazing,My last memory foam mattress cost me almost 4,000 dollars. This one in my opinion is as comfortable as that one at a fraction of the price. Just soft enough, yet firm support for my back issues.will definitely buy another and recd to family

Best nights sleep in years highly recommended good buy

A great bed to sleep on. Comfort and firm, easy to install

This mattress is really comfortable. Unfortunately, it arrived damaged with a whole in the bottom from the box.

Love it, great value , very comfortable, fast shipping

Bought this mattress after doing a lot of research. No fiberglass and good reviews in multiple places. Delivery was quick and I'd buy it again.

Good overall decent price would recommend for anyone on a budget

One of the best mattress I've ever bought, and delivered 3 days early.

I love this bed so much, it is very comfy, firm but not too firm

Is good Mastree but I not fall sleeping like I want

It’s a really good bed easy to set up but it’s not on the medium side of comfort it’s more on the firm.

I love this mattress. It is exactly what I needed. Not too firm or soft.

The idea of a mattress coming rolled up in a box seemed strange to me when they first came on the market. I presumed they couldn’t be comfortable or sturdy. Flash forward to today. Was I incorrect? Oh, yes! Wanting a new mattress for my guest bedroom and having the opportunity to try out one in a box, I went for the Serta Sheep Retreat. Trying it for several nights to ensure it was sturdy and comfortable, I was very pleasantly surprised! Before removing the mattress from its cocoon plastic wrap, I had my doubts as to it being Queen sized and as thick as advertised. After wrestling the package onto the bed, I carefully started snipping the wrap. Once the snipping was underway, the almost flattened mattress started to rise. In what seemed less than a minute, I had a full grown 10” Queen mattress. Magic or Science? Whichever or both, it blew me away. Then, after sleeping several nights on it, if I didn’t already have a great hybrid (Serta!) on my adjustable bed, I would have kept this one for myself. I have lower back issues, and this mattress caused me no problem. After I reacclimating myself to sleeping on a flat surface, I slept very well. This Serta Sheep Retreat is an excellent choice in mattresses! Magic or Science, you decide. Either way, a comfortable night’s sleep can be yours to enjoy. Yes, I would recommend it!

The last 4 mattresses I have owned have been Sertas. That is to say I believe they make some of the most comfortable and high-quality mattresses. This mattress is different in that it comes folded up in a box. The first thing I would like to mention is the unboxing experience. The fact that it comes folded up in a box means that it is easier to transport to wherever you are going to put it. Rather than having to use a truck to pick it up you can put it in the back seat of a car or in the cargo area. If you have to transport it up stairs or into a tight space this also makes it much easier. Once you get it in the room you want, you can just carefully cut open the bag and as the air gets in it will start to take its normal shape. Comfort is one of the biggest things when it comes to any bed. I personally have back problems and I prefer a medium firmness. One of my favorite parts about this bed and something you notice right away is that when you sit on it, it doesn’t sink in like a normal mattress. Instead it will slowly take shape to you body. After sleeping on this mattress for a little over a week I am waking up less in the middle of the night because you do not feel your partner moving around as much. To me this mattress is a little firmer than I expected it to be. It is possible that it will break in a little more overtime. Although, it is still extremely comfortable and does not bother me. I also prefer a thicker mattress which puts me higher off the ground. It is a little shorter than the pillow top I had before but it is still much thicker than other memory foam mattress I have owned which is a bonus. I love that it is an Antimicrobial mattress because my wife has a lot of allergies. I believe this will help keep bacteria and any other microbes out of the mattress. Overall, I believe this is a great mattress and I would highly recommend for anyone who prefers a medium to firm mattress.

The modern age of mattress is here to stay and the Serta - Perfect Sleeper Nestled Night 12” Medium Firm Gel Memory Foam Mattress-in-a-box is the latest entry in the field. SERTA is a familiar name with a well deserved good reputation and for most this unit will not disappoint. This is a quality product, make no mistake about that. My nephews, aged 4 and 5 had the biggest kick out of the unboxing. Swear they had a couple hours of fun watching the mattress unfurl and grow. The only thing they didn't like was the "new smell", but c'est LA vie kiddos. I've spept on the Serta - Perfect Sleeper Nestled Night 12” Medium Firm Gel Memory Foam Mattress-in-a-box for about 2 weeks now and I am still adjusting. Full disclosure my former mattress was a Simmons Beauty Rest Black (Contessa), yeah the Tom Brady mattress, so this unit had a lot to live up to. The mattress is firm, in my opinion a little too firm. I'm 250 lbs and this unit supported my side sleeping weight very well. However when on my back is where the too firm comes in. It's not uncomfortable but..... The temperature regulating gel works well. In Florida we go from the 40s one night to the 60sat night the next and this is where the Serta really shines. I'm a hot sleeper but found my temp regulated beautifully. Being honest the Serta - Perfect Sleeper Nestled Night 12” Medium Firm Gel Memory Foam Mattress-in-a-box is a good investment for the price point. It's stylish, well made and will probably give years of excellent sleep. Cheers!

Serta Sheep Dreams 12" Medium Antimicrobial* Gel Memory Foam Mattress-In-A-Box provides a fantastic night's sleep. The back support recharges you while you sleep. Back support to the max. I also noticed a more cool night's sleep. If you a ready for a great night of sleep, this is the mattress for you.

The Serta Sheep Dreams 12" Medium Antimicrobial* Gel Memory Foam Mattress I received has been great! Setup: Unboxing was simple, take off the plastic wrap and let it set up. It took a few hours to get to the full 12". 1st Night: So comfortable, the firmness didn't leave me feeling tired or sore from sinking into the mattress like in my 3 year old memory foam mattress it replaces. Actually felt like I got a full 8hrs. The remaining Week: Wasn't as great as the first night but wasn't terrible, still enjoy the lack of sinking feeling and the bounce back. Overall I enjoy the mattress and hope to enjoy for the years to come.