The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 1 out of 5 stars
Horrible!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This mattress is as hard as a rock, only get it if you want to have such excruciating back pain and sciatica that you wind up in urgent care… Like me 
No, I would not recommend this to a friend
Brand response from Serta Team
Posted .
Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!
Customer reviews from Serta
User rating, 4.8 out of 5 stars with 12 reviews on Serta.