Customer Ratings & Reviews
- SKU:
- 8789297
Customer reviews
Rating 4.6 out of 5 stars with 1979 reviews
(1,979 customer reviews)to a friend
Customers are saying
Customers are impressed with the ease of use, data transfer capabilities, and setup process of the computer and tablet setup service. Many also praised the helpfulness and knowledge of the technicians, noting the speed and efficiency of the service. While some customers found the price to be expensive and experienced minor issues with software or wait times, the positive feedback on the service's core features significantly outweighs the negative comments. Overall, customers felt their devices were well-setup and ready to use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup, Speed
Rated 5 out of 5 stars
the Geek Squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is the BEST! The set up was quick and efficient. They answered our questions ad gave us some excellent suggestions to keep our computer running smoothly.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Best customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The representative that assisted me is very courteous and knowledgeable. She explain everything that I needed know and all the option that's available.
I would recommend this to a friend Rated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was excellent top notch…he went above and beyond I was impressed and satisfied 100%
I would recommend this to a friend- Pros mentioned:Setup, Speed
Rated 5 out of 5 stars
Convenient and great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I leomy new lap top at the store for set up. It was a good decision because I did not have time Benny travel. The series’s great and fast
I would recommend this to a friend - Pros mentioned:Data transfer, Speed
Rated 5 out of 5 stars
Speedy service without an appointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The total process was very fast. The transfer from my old iPad to the new iPad only took a few minutes.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Geek Squad setup our new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents did the setup for our computer and installed programs that were purchased. As usual, the Geek Squad did a great job and were very thorough with answering all of our questions.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome tech, great computer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tommy was wonderful! He was on time, friendly, and respectful of my home. He set to work and in no time had us up and running. He went over some things with us, and let us know if we had questions we can always call. I hope Best Buy appreciates the customer service this young man delivers.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
re-installed apps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Associate was able to do what was promised. They have a tough job dealing with the flow of problems and remained up beat in the interactions I witnessed.
I would recommend this to a friend - Pros mentioned:Ease of use, Knowledge
Rated 5 out of 5 stars
Smooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy process- drop it off then pick it up when they email. Answered all questions and demonstrated knowledge. Would recommend them highly!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek squad set up my new laptop quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rudy set up my new laptop quicky and effectively. He transferred a copy of my files from my other laptop and returned both the next day. Now I have one to use at work and one to use at home.
I would recommend this to a friend Rated 5 out of 5 stars
Knowledgeable and prompt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They know what they are doing and set my new purchases up well.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
The light at the end of the tunnel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was having to get a new laptop due to technical issues with my previous one. The Geek Squad team was very helpful and aware of the problems I was having and they set up my new laptop with all of the information I had saved on my old one. Thank you so much for helping me through a very difficult time in my life.!!!
I would recommend this to a friend Rated 5 out of 5 stars
COMPLETELY IMPRESSED!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Geek Squad service VERY hesitantly, but I have never been SO HAPPY that I did! I have used them repeatedly for help with my computer and they are always ABOVE and BEYOND HELPFUL and KIND! To say I am impressed is an understatement. I will NEVER NOT have geek squad service again! I will ALWAYS have it now that I know how useful it is!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Greek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Greek squad was so much help. I couldn’t set my computer up without them. They transferred my apps to my new computer and also help me through understanding how to work windows 11.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek squad was wonderful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents took my old laptop and transferred everything to my new laptop. They were very professional and answered all my questions about the new laptop. Kolby was so helpful and nice!!!
I would recommend this to a friend Rated 5 out of 5 stars
Email fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed my email in 15 minutes. Made sure everything was working again.
I would recommend this to a friend- Pros mentioned:Data transfer, Setup
Rated 5 out of 5 stars
Set up done quickly in a timely manner of two days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad completed the desktop set up and transfer of data in the time requested. No problems when I set up desktop at home.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Transfer Complete!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting every transferred to my new IPad made me nervous, but it went smoothly, with no glitches. The Geek Squad did a great job!
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Very helpful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was done for me and explained well. My appointment began exactly when it was supposed to and I was able to start immediately using my computer when I got it home with no problems.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Expert service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have expert service. Geek squad is always fast and friendly. I recommend the service.
I would recommend this to a friend