Customer Ratings & Reviews
- SKU:
- 8789297
Customer reviews
Rating 4.6 out of 5 stars with 2021 reviews
(2,021 customer reviews)to a friend
Customers are saying
Customers are satisfied with the ease of use, data transfer, and quick setup of the "Setup for your Computer and Tablet" service. Many customers also appreciate the speed and knowledge of the technicians, as well as the helpful service provided. However, some customers have reported issues with the software, price, performance, wait time, and battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad at Best Buy is amazing! They helped setup a laptop I purchased for my mother-in-law. She’s not “tech savvy” and they took the time to set everything up and explain things in a way that was easy for her to understand.
I would recommend this to a friend Rated 5 out of 5 stars
Set up iPad for my wife
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was friendly, patient and informative when setting up my wife’s iPad.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
The geek squad was Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys at the geek squad did a fantastic job. They were polite, professional, and very efficient at what they did. They showed me how to use the computer for my needs.
I would recommend this to a friend Rated 5 out of 5 stars
No power?no problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did an awsxome job transferring our dara snd letting me charge tge old laptop.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
New computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Associates transferred data from old computer to purchased computer. Took it home and lug and play. Awesome!!
I would recommend this to a friend Rated 5 out of 5 stars
Old to New Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new laptop was set up to my complete satisfaction.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad File Transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad crew worked quickly and efficiently to transfer files from my old computer to my external hard drive and my new laptop. It took less time than they originally thought Very knowledgeable staff
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Riverdale Rock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad and the Sales Team were great. All my fears in buying a new laptop were removed. They walked me from the beginning, the purchase, and the setup.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad is very understanding.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have found the Geek Squad is so nice and helpful!
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Agent did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job of transferring all the data from my old laptop to my new one. I could not be happier with your service.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Geek squad and a Dell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received a new Dell computer that was defective. The Geek department went out of their way to to try to repair it then decided to replace it and set it up for me. I greatly appreciate their help.
I would recommend this to a friend - Pros mentioned:Setup
Rated 4 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service staff was very helpful and attentive. Provided my product timely after installing software
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad setup my new PC as promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad setup a new desktop PC. Setup was performed as requested in a reasonable timeframe.
I would recommend this to a friend Rated 5 out of 5 stars
BEST SERVICE - Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service that Geek Squad provided was invaluable. I highly recommend using them for all your computer needs. The personal attention was awesome!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great IPad setup!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient setup in a timely fashion. Waited on me right and explained things in a understandable manner
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
New computer set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had the Best Geek Squad tech come to our home to set up our new computer. He is the best & completed everything the way it should have been done by the in-store Geek Squad should have. Will always request Chris to come to our home if we need any help in the future!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
quick easy friendly GS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad as usual made my purchase and application quick and easy. One less thing I have to worry about GS makes my business go smoothly
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad Virus Recovery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad saved my data files, reloaded Windows 11 and then restored my data files.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Lighting 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a lightning strike and took out my previous model. Crew at G.S. checked it out, FRIED! Helped me pick out a better than New replacement, saved and transferred my salvaged data and set up the new unit. Professional start to finish, on time and for a fair price!
I would recommend this to a friend Rated 5 out of 5 stars
Audio set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over multiple years we have relied on and trusted Geek Squad to come and set up products at our home when we needed the assistance. They are always professional courteous and I would recommend becoming a Total Tech customer to anyone in the future.
I would recommend this to a friend
