Customer Ratings & Reviews

they did a great job and were very helpful and were very patient!

Purchased a new laptop..I have purchased multiple ckmputers over the years and I always have the Geek Squad set up my new computers . They are excellent!!

Santino Lauriello was great at helping my through a series of questions to get to a great decision.

Nothing to do but pick it up the next day! Techs did everything to perfection! Highly recommend this service!

The women that help me after the transfer from my old computer from window 7 to this window was very nice, knowledgeable and patient unfortunately because of COVID the geek squad isn't allowed to spend much one on one time to really provide all the necessary user information needed to feel totally comfortable.

Set up new computer, able to retrieve data of old computer which had quit working. Quick and efficient!

Andrick of the Geek Squad set up my computer ND installed Microsoft. I was able to take my computer home and start using it immediately.

This team was amazing. Provided education and quick turnaround for new device setup. Suggestions surrounding additional devices needed for backup of OS and hard drive so helpful. I am a novice and have not had to buy technology in years so their attention to detail was a definitely a plus. Thank you Ian, Maura, and all members of GS Team.

I was greeted, I was asked questions I might not know, was given good answers. Everything went very well, was very pleased with service.

Very satisfied with the actual work and staff who did it - set up of my ipad 7 and transfer of apps from previous dinosaur iPad, even though it was completely dead and could not be revived. The only issue was that it took 2 weeks to get an appointment to drop it off and another couple of days to have work completed.

Very professional and kind and let me know about everything I need to know and set up my laptop perfectly I am completely satisfied

Everything transferred to new laptop and so far so good. Nothing seems missing or messed up....all my books came back!!!

Geek Squad was prompt with their transfer of data. He explained everything and was very patient with me.

The setup of my laptop was good. There are times issues with the software and the laptop hangs but it's bareable

The agent actually texted me to say that he will arrive earlier then scheduled. Best Buy Agent was very nice and installed my HP Hard Drive in no time. Please with the technician.

The agents set up my iPad and transferred information from my old one easily.

The in-store personnel are generally very good and helpful. Don’t waste your time with online or phone support. They are awful.

The Geek squad did a good job of downloading my data transferring all my files, data, pics, on to my new ASUS Laptop. I thought that they would also save my broser options but I had to set them back up myself. I recommended the Geek Squad to a friend.

fast service for pick-up, geek squad very help full.

Both Jose and Kevin were really helpful and patient with me as I discussed my issues when changing from one computer to the next.