Customer Ratings & Reviews

Kim of the geek squad is a wonderful person very helpful took the time to explain things to me. I'm really appreciate that

Have used Geek Squad for several years now and will continue long into the future.

Daniel set up our new all-in-one quickly & efficiently. Sent the data on the old computer to the Norton cloud and came back later & down loaded the data to our new computer.

Purchased an expensive surface pro notebook for our daughter going away to college. The geek squad setup package was included with the purchase. If you are not real tech savey, then I would recommend letting them help you getting it set up and helping to answer questions and give demonstrations. Turn around time was fast.

Found it difficult to set it up so paying for the set up was great and took no time at all

The squad was impressive again. Transferred all my old info from my old computer to my new one. Loaded all drivers and software and had it ready to go so I did not miss a beat. Done a day early and 100% of all needs met.

The agents are knowledgable. This is one of the reasons that I am a Best Buy customer. They are also very nice!

Geek Squad set my laptop up quickly and professionally. I was impressed.

The tech crew provided service that made using my new computer easy. There was a glitch with the scheduling of this service, the sales staff set the appointment, However it did not transfer to To tech department. The tech advisor set up the service inspite of the glitch.

The Best Buy staff were helpful, friendly and professional.

Geek squad set up the new cpu so it was ready for use from the start. They also transferred apps and data from my old computer, and then reset it to factory defaults. I had to reload some programs, but it was pretty much ready to go.

Geak squad did a fantastic job setting up our new computer

The staff at best buy were friendly and knew exactly what to do. they explained everything to me and set up all my electronics they took their time and had to go over some stuff more than once or twice They also told me I could come back in for more help if needed. I love going to best buy

The agent was very professional straight to the installation process and it takes less time and everything was fine.

Michael had the challenge of not only setting up our recently purchased laptop, but also installing and testing software on three of my earlier laptops, all purchased various numbers of years ago at Best Buy. Watching his brain at work on the variety of challenges posed by three different operating systems and multiple layers of security was extraordinary. Between my husband and myself, we have led technical teams of over 100 people for the past 40 years, and this technician was superlative in every way. He multi-tasked among colleagues and other customers, communicated, problem-solved, and soothed my worried mind . . . all without breaking a sweat. I sincerely hope his career at Best Buy is a long one, and that new employees benefit from watching, learning, and being mentored by this stellar example of skill, experience, mental dexterity, and collaboration. What a winner he is! Thank you to Michael. Thank you to the Geek Squad.

I always appreciate Geek Squad services and this time was no exception. I was helped at my stated appointment time and all my questions were answered in a friendly and professional manner.it made buying a new laptop a pleasure.

REPRESENTATIVE WAS VERY PROFESSIONAL,NICE AND KINDPLUS VERY KNOWLEDGEABLE

As always, excellent service. Helped with Microsoft 65 and explained some steps.

Leaving computer with the geek sqaud for a day to have them setup and make sure everything is installed correctly is so valuable. Worth every penny.

Great customer service as usual! Very helpful and always go above and beyond with a friendly attitude.