Customer Ratings & Reviews

Very helpful and fast results................ .....

Great customer service as usual! Very helpful and always go above and beyond with a friendly attitude.

All programs from the old laptop were in tact and functional

The geek squad has been really responsive . I bought the annual program. They have been able to log into my computer and solve my problems and answer my questions . Much easier than calling the store to make an appointment and driving to the store . Its like they are sitting next to you.

Could not have been an easier set up. Handed everything to the super smart Geek and 90 minutes later picked up my I pad everything working and protected.

This is the 3rd time the Geek Squad has sit up a new computer and transferred the data and files from an old computer. PERFECT.

In store technician was great, set up everything from old computer to new one. Very polite and knowledgeable.

I am very happy with the introduction I got for my new laptop from the Geek Squad. They are very patient and professional.They answered all of my questions.

Great did a real good job/ thanks. Would like to say great job

So glad I took out the 1 year Geek Squad program as it's been a process of getting the right computer. Tried switching from Windows to Ios... um... nope. So returned the computer and got an HP desktop. This one was malfunctioning, so returned it and got a different computer. Each time Geek Squad having to transfer data and an additional hard drive. They've been very helpful and hats off especially to Martin in Pt. Charlotte store... he's gone above and beyond!

Tried to pay my bill in store asked employee how to pay on line because the address on line is not the same as on bill, He acted like i was bothering him and had to pull answers out of him, not disrespecteable but no customer service..

FAST AND EXPLAINED HOW TO USE MY APPLE WATCH LOVE HOW SIMPLE GEEK SQUAD MADE IT. I WAS NERVOUS TO BUY THE WATCH UNTIL THEY SHOWED ME HOW EASY IT WAS TO USE. GOOD INVESTMENT.

It was perfect, everything transferred and my agent helped me download the the correct iTunes necessary. It was definitely worth it, since I needed the expert help! Thanks, Best Buy Geek Squad!

The agent from the Geek squad did an excellent job of transferring my data from my present iPad to the new one and showed me how it was accomplished.

The service tech was very good about keeping me in the loop on the process as she worked to set up my phone.

The Geek Squad agent who set up my new laptop did a great job and it was finished in less time than they initially quoted me I've always had great professional experiences with my local Best Buy Geek Squad

The team set my computer up quickly and emailed with any questions they may have had; making the process quick and easy. Team members were pleasant and quite personable; answering any questions they could. Please be aware, however, you'll need to call Apple directly or go to a MAC store for instructional help

GEEK SQUAD DID A GOOD JOB OF SETTING UP MY DELL LAPTOP

The associates and the Geek Squad people did their best to help us set up our new laptop at the store location. We appreciated it much.

Agent transferred my data from my old iPad to my new iPad. Excellent service in short amount of time at Best Buy store.