Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1980 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers are impressed with the ease of use, data transfer capabilities, and setup process of the computer and tablet setup service. Many also praised the helpfulness and knowledge of the technicians, noting the speed and efficiency of the service. While some customers found the price to be expensive and experienced minor issues with software or wait times, the positive feedback on the service's core features significantly outweighs the negative comments. Overall, customers felt their devices were well-setup and ready to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,980 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my house and set up my computer. They put on all the aps and transfered all important info from my old computer. What a smooth transition,

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Setup of My Dad's Computer - Awesome!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning to PA from his 85th Birthday party in FL, I didn't have enough time to setup my dad's printer. He took it to your store and they were able to complete the process with ease and to his desired satisfaction. Great Job Geeks!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    PROFESSIONAL CUSTOMER SERVICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service completed in a timely manner. The employee was professional, knowledgeable and took the time to educate me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who helped us set up our laptops was amazing. He was very patient with us and was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did an excellent job and explained what they were doing and answered all of our questions in a manner that was easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Have the experts do it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's all about making it easier on yourself. For those of us who are not experts things like setting up a new device can bring some apprehension. Give yourself a break!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent Set Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of retrieving my data from my dead computer and installing it on the new Dell All In One. I was very happy with their work and also the way the Tech took time to go over everything with me when I picked it up and answer any questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad Data Transfer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents transferred data from my old laptop to my new one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have for transferring data

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad transferred my old computer hard drive to my new computer with in 24 hrs. Pick up was easy and they showed me how to use my computer and where everything was located since I was going from Windows XP to 10. They didn't rush me and took the time to answer all of my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with what was done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did everything I asked to be done. The only negative is they would not do the set up while I was at the store because they said they were backed up, yet they called me later that same day to say it was finished. I live more than an hour away and it would have been nice not to have had to return to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service with set up and education on my computer except they weren’t able to transfer everything from my previous device so that was an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set-up my computer and transferred the transferable files from my old computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    transfer data

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    explained things well, transferred data. easy to pick up

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent Technical Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed Microsoft Office 365 and Webroot security software in my Microsoft Surface Laptop 2. The Geek Squad member who installed the software was efficient in his work, answered all my questions , respectful and pleasant to interact with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Complete Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Painless, quick and complete. Took time to explain everything and to answer my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like em

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly knowledge folks did everything in the time promised

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    THESE GUYS ROCK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY DID A GREAT JOB OF SETTING UP THE NEW COMPUTER AND THE TRANSFERING OF OLD DATA FROM THE OLD COMPUTER TO THE NEW ONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and quick turnaround

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll admit, I was reluctant, at first, about getting the in store set up for my laptop. However, I can honestly say it was the best choice I could have made. The service was thorough, quick, complete, and I had no complaints. Great choice for me, yeah for the set up person!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Laptop Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in helping me set up my new laptop- installing software, moving items from my old laptop, setting up outlook, etc. they are very friendly, helpful professional and most importantly patient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Total tech is a good investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew did a great job of setting up my new Mac Book Pro and answering my many questions.

    I would recommend this to a friend