Customer Ratings & Reviews

Set up my new desk top and loaded updated software. Excellent service, knowledgeable staff.

Old computer information transferred to new computer

Geek Squad said they don't set up new laptop nor transfer programs & data. I was able to do it myself. Though it took some time.

My wife wanted to keep her tablet but get a new upgrade. She was afraid she would have to load all of her programs onto the new one. Zachary did it with no problem, transferred the Micro-SD card, and generally made the entire transaction a pleasant experience. The reason I keep buying from Best Buy and not Costco is because of things like that. I've always been treated great by the employees. I hate Best Buy's website, so I usually will look things up there but go into the store to have them order things. I am not technically challenged, but I have been burned by the website not being accurate. I have never had problems going into the store and taking care of things.

I bought a new laptop, and they always have a 'pot' of junk placed on data storage by the producer. The Geek Squad wiped everything clean and reinstalled the required equipment within about 2 hours.

The setup of my computer and tablet was done quickly and worked like a charm

They transfered my data and answered all my questions.

Software installation, backup, webroot, tuneup were all done. Computer runs great. GS had to return it to new factory settings.

Agent Travis did an excellent job of transferring my data.

Very satisfied with in-store setup. When I picked up my computer, everything was setup and ready for me to start using (Software and all my data files). Very professional service including a 30 minute overview of my new computer features.

The agent set up my Lap-top and I am very pleased.

Geek squad help me get going in setting up. Very helpful.

I have no idea how to set up anything electronic, especially a laptop. The squad did a fabulous job: they walked me through initial activation, helped set up things with me that I had no idea about and insured that my printer would work with my new laptop. They're great!!!

I was very impressed with the abilities of the tech's, they set up my new laptop for me and updated my old laptop very quickly! I walked out of the store with no concerns about the Laptops. I feel if I do encounter a problem they will assist me with it !

Very good service, very friendly and solved everything I needed.

Setup was quick and efficient. I didn't need to go without my computer for more than a few hours.

Set it up as I requested. Took time to explain difference from old laptop and made transition easy. Finished quickly and got it before date expected

Kept very close to my appointment time. He was very courteous and encouraged to ask any questions I might have

The technician was great. Knew his job and he was very helpful.

Agents did a great job as usual. Geek Squad has saved me a ton of money by their services. Always on the ball and have always completed the necessary work. Keep up the great work, Geek Squad!!!