Customer Ratings & Reviews

Setting up my computer, and tablet with no problems, only professionalism,

They took all the stress and time out of set up and data transfer.

Great customer service, very helpful transfer old iPad to new iPad

The Geek Squad walked me through everything that they were going to do for me and at what cost. They listened to my monetary concerns and offered other options. They were on time and polite as well as knowledgeable with the answers to the many questions I had.

The agent transferred data from my wife's computer to the new purchase computer.

The instore salespeople are great. Hooked me up with the right computer for my budget.

Bought HP desktop and Geek Squad transferred on my old files to newwcomputer

best service ever friendly efficient just best store i ever been to all around highest rating ever

Jake at geek squad was so helpful. Put me at ease as he transferred things from my old ipad to the new ipad air.

The Geek Squad made sure all of my files were installed from my old into the new laptop.

The Greek Squad set up our iMac for us. When we got the iMac home we just plugged it in and started to play with it. When we had a problem with something we called them and thay would help me figure out what I did wrong and get me back on track. THANK YOU

I was thrilled with the Geek Squad service for setting up my new Surface Notebook. The members of the Geek Squad team were professional! They were also VERY PROMPT with getting my computer ready for pick up, way ahead of schedule. PROFESSIONAL AND PROMPT!

The agent helped me choose a just right iPad for me. The Geek Squad was helpful with set up.

if you have any issues just download it to your computer and get connected to an agent that will help you with your issue.

Since my new computer was a desktop (not a laptop), I did not have set-up inside the store, only in-home setup, which as I have commented, was excellent. The in-home setup of my desktop computer, modem, monitor, and printer was all excellent! I was also happy that I could bring my OLD computer & other OLD equipment to Best Buy for recycling, and that Best Buy Geek Squad was able to destroy my OLD hard drive! Great job, Best Buy!

Geek Squad setup my stepdads new laptop for Christmas. We pay for the service, so we get our moneys worth. Geek Squad is great and extremely knowledgeable! Totally recommend!

Set up was completed quickly and I received a call to come to pickup. Geek squad walked me thru my new lap and did not make me feel like a total tech geek!

Geek squad did a great job setting up our new computer. We could use it right away!

I wish I wrote down the name of the gentleman that helped me setup my new iPad and transfer my info from my 4th generation to my new 8th generation iPad. He was very helpful.

It was really great having Geek Squad set-up my desktop. The Geek Squad team at the Crystal Lake store are the best. All are very friendly and helpful.