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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1982 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are impressed with the ease of use, data transfer capabilities, and setup process of the computer and tablet setup service. Many also praised the helpfulness and knowledge of the technicians, noting the speed and efficiency of the service. While some customers found the price to be expensive and experienced minor issues with software or wait times, the positive feedback on the service's core features significantly outweighs the negative comments. Overall, customers felt their devices were well-setup and ready to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,982 reviews
  • Rated 5 out of 5 stars

    Geek Squad setup computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek Squad in the past they are professional kind and know how to answer all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job transferring everything from damaged computer to new one. So grateful for their assistance in getting this done in a timely manner for remote learning.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't even buy my laptop at Best Buy, but they were more than happy to setup for me and remove all that pesky adware. It didn't even take them long. I had my computer back the same day. Excellent service too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has always taken great care of me And I am grateful to the women who seems to always be there every time I need anything .

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfered docs, passwords from MacBook pro to pc laptop. Everything is there and it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assistance indeed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPad had been installed awesome applications that I needed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Saves a Lot of Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For one who is not fully knowledgeable in setting up a computer, this is the only way to go. Have had Geek Squad set up 4 devices over the past 6 years. I know it is "done right" when I take my device home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is fantastic. Took care of my laptop very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Pretty quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t in a rush to get my computer so a one day turnaround wasn’t bad. I’m stupid with setting stuff up sometimes so it was nice to just take my computer home and everything was good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic setup on my new tablet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!! Aubrey was really nice and helped me understand everything she did, I thak her very much!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad set up my new laptop for me and install the software I purchased for it. We actually had to go through the process twice because of a problem I found with the first laptop. However, both times they were finished in less than 24 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up our new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome. Very helpful and went over and above to help us. Good at explaining things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job setting up our computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased a new computer for our son to take to college. We had the Geek squad get it going for him. I’m glad they offer this service. It was nice to have everything up and running and ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    JOB WELL DONE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SETUP FOR COMPUTER WAS DONE IN RECORD TIME. TOOK IT IN ONE DAY THE NEXT DAY IT WAS FINISHED. EXCELLANT JOBWELL DONE.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is my answer for ALL my technology nee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely excellent assistance in setting up and orienting to my new computer!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents serviced my MacBook Air and connected all the devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Set up Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Squad to "set-up" a new, modest laptop. Importantly installed any needed updates, saving me time. Simple process. Included with my Total Tech.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent servic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My transfer of data from my old machine to the new one did not take long at all. The young man that helped me was very patient and helpful. Only procedure that did not take was having to use a password to open everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worked fast on this job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of setting up my new Asus lap top. They had it ready for me the next day even though they told me it might be 3 days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was all set up except what caused the problem with the old computer; installation of Webroot. It was handled at the time of pickup, but the agent seemed surprised when it was there. Hopefully, the renewal will auto load next year, as it did on my wife's laptop this year.

    I would recommend this to a friend