Customer Ratings & Reviews

The Geek Squad did a great job of setting up my new Asus lap top. They had it ready for me the next day even though they told me it might be 3 days.

SETUP FOR COMPUTER WAS DONE IN RECORD TIME. TOOK IT IN ONE DAY THE NEXT DAY IT WAS FINISHED. EXCELLANT JOBWELL DONE.

I didn’t have to worry about a thing! They hooked it up, popped it open, typed away. And if I asked questions they multitasked and made sure they were present

Great job!! Aubrey was really nice and helped me understand everything she did, I thak her very much!!

Geek Squad was awesome. Very helpful and went over and above to help us. Good at explaining things.

Used Geek Squad to "set-up" a new, modest laptop. Importantly installed any needed updates, saving me time. Simple process. Included with my Total Tech.

Good service with set up and education on my computer except they weren’t able to transfer everything from my previous device so that was an issue.

Geed Squad always provide very great services! I had very old MacBook Pro and mini iPod, they gave me very good suggestions and help me transfer data to new device! Very helpful!!

Jake at the Cascade Station Best Buy was amazing and patient with all my questions. I absolutely appreciate all his time and energy with me.

Used this service to fix an issue with an older laptop that I couldn't get to reset. They were fast took under 2 hrs and showed me what I was doing wrong so I'd know what to do next time.

Roy love did an excellent job and went above and beyond when setting up my equipment, I could not have been happier

The geek squad is fantastic. Took care of my laptop very quickly.

Usual great job by the GS in configuring this new Lenovo Laptop with Win 10 for use. My part went smoothly and the job was completed as agreed by the squad!

Was so happy they installed everything but they also offered for us to come back at any time for additional help and also we’re done the same day.

Absolutely excellent assistance in setting up and orienting to my new computer!

The Tech hooked up internet, and set up my computer so that even I can operate it more efficiently. Answered all of our questions, and just did an overall great job.

So much easier to let someone at the Best Buy store set up my device. I can do it if necessary; but having them do it I can look around the store.

Matt, the service agent who set up the PC and transferred data from my phone was extremely helpful. It's a pleasure dealing with staff who have great customer service skills.

No problems with the transfer, great explanation of all the features and the geek squad were able to retrieve our files from our old laptop and it still actually works for what we need.

I do not have internet where I live and would’ve had to go to a place with WiFi to download everything which would’ve taken forever! This was an easy process and they were all really helpful