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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1982 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are impressed with the ease of use, data transfer capabilities, and setup process of the computer and tablet setup service. Many also praised the helpfulness and knowledge of the technicians, noting the speed and efficiency of the service. While some customers found the price to be expensive and experienced minor issues with software or wait times, the positive feedback on the service's core features significantly outweighs the negative comments. Overall, customers felt their devices were well-setup and ready to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,982 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great experince

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful job so quick and easy all was perfect. They take the guess work out of any issue

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a Fantastic job setting up my new Laptop. Transferred all my information. Did not lose anything. Highly Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the tech that helped me set p the new IPad she was very helpful and friendly - excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be more impressed with the "Geeks" who've helped me! Friendly, professional, knowledgeable and timely with their great service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy from Geek Squad got everything working and he was really quick. That gentleman is really good at his job. Tell himn Thanks again!!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Was completed sooner than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the transfer, great explanation of all the features and the geek squad were able to retrieve our files from our old laptop and it still actually works for what we need.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Positive Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jakob was so helpful transferring my data and explaining features I didn't know how to use. Was a very positive experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Set it up just as I needed it. Nothing more needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Such a great thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy. Quick. Helpful. The way to go when you get a new laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad setup computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my brand new computer and assisted wirh creating user accounts

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic resource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have internet where I live and would’ve had to go to a place with WiFi to download everything which would’ve taken forever! This was an easy process and they were all really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YOU CANNOT GO WRONG WITH THE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never be without BB Geek Squad. They are professional, they know what they're doing, and they always have the perfect answers to my *many* questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the set up in my PC and I like the way it was set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. Everyone was extremely friendly and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad help set-up new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and excellent service transferring data from old to new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was very helpful and understanding hopes he stays on board

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    the team helped thru setting up my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    being a bit on the elderly side i do need help and the team came thru for me setting up my new laptop and going the extra mile with making sure some of my favorite apps were ready to go thanks team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my MacBook in a matter of min

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being not as savvy with a MacBook, I had trouble from the start just setting it up. I took it to Best Buy's Geek Squad and they had it done in a matter of minutes. I will certainly refer all my friends to Best Buy for any and all their electronic and appliance needs. There is not much that cannot be found at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Setup for your Computer and Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was very cordial and polite and accommodating when making an appointment for setup. Very quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and explained all the questions I that I had

    I would recommend this to a friend