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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1982 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are impressed with the ease of use, data transfer capabilities, and setup process of the computer and tablet setup service. Many also praised the helpfulness and knowledge of the technicians, noting the speed and efficiency of the service. While some customers found the price to be expensive and experienced minor issues with software or wait times, the positive feedback on the service's core features significantly outweighs the negative comments. Overall, customers felt their devices were well-setup and ready to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,982 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    As usual - a superb job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phresh was the agent who set up my new computer. He has helped me for several years, and always does a superb job. He is very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team, I had multiple people working on this for me, kudos to Nick, Zack and Jacob

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my new computor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was done exactly as I wanted it to be and answered all my questions when I picked it up.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    In store setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me to transfer all my files from my old iPad. It took longer than the normal 20 minutes so I paid for extra minutes to make sure the transfer was complete and done correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GoGeek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad as always did a wonderful job of setting up my new laptop!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My appointment on Saturday July 20th was great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent (geek) worked on my computer and addressed all issues I had and more. I forgot to ask one or two things but will call for more advice. He was excellent in all he did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GS Member was quick, polite & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS member set up my computer and even showed me how to navigate my favorite sites

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got me just what I needed for my newly purchased laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent virus scan and clean up of computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication with Geek squad. They called me during the process of scanning my computer for virus, etc. and saved me time and money by not having to do a factory reset. My computer has been working perfectly since this experience!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job setting up my new PC very quickly. They transferred all of my data and explained everything to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can't say enough nice things about these techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough nice things about these techs. I am not up on the most basics, but they never roll their eyes. Great group of people.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    great geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all geek squad reps were wonderful..were able to save my files after my hard drive crashed..very pleased with their services

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eric is the!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric explained everything along the way in plain English!! Great young associate!!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup went very well. No issues when I started using it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    WORKED DELIGIENTLY ON MY COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY HELPFUL AND KNOWLEGABLE AND WENT OVER AND BEYOND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service guy was súper nice explain everything very clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Edwards and the tech that helped me set up my new laptop were both highly qualified, courteous and professional. It was a rewarding experience. My thanks, Arnold

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent set up my new laptop and loaded Microsoft Office. Great work in a friendly and timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job! Thank you, again!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    New Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very helpful and did a Great Job explaining everything to us!

    I would recommend this to a friend