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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2021 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, data transfer, and quick setup of the "Setup for your Computer and Tablet" service. Many customers also appreciate the speed and knowledge of the technicians, as well as the helpful service provided. However, some customers have reported issues with the software, price, performance, wait time, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,021 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad who assisted was very helpful and professional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can't say enough nice things about these techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough nice things about these techs. I am not up on the most basics, but they never roll their eyes. Great group of people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team, I had multiple people working on this for me, kudos to Nick, Zack and Jacob

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and helpful. Friendly employees. Set up and ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything smooth..good follow up. Nice explanation .. good installers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GS Member was quick, polite & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS member set up my computer and even showed me how to navigate my favorite sites

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Edwards and the tech that helped me set up my new laptop were both highly qualified, courteous and professional. It was a rewarding experience. My thanks, Arnold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After considering a 2-in-1 computer for my update, I chose this laptop for my home use & a mini IPad for traveling for the same amount of money or less. I love the new laptop! Exactly what i needed!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job setting up my new PC very quickly. They transferred all of my data and explained everything to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad setup computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my brand new computer and assisted wirh creating user accounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. Everyone was extremely friendly and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my new computor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was done exactly as I wanted it to be and answered all my questions when I picked it up.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad help set-up new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and excellent service transferring data from old to new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got it done by Christmas! I had to drive to Cherry Hill through rush hour traffic both ways, but it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cashier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone is so friendly and so willing to help. I love the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new laptop is fantastic, it’s only been 4 years since I bought my last laptop and the advancement of all the various add-ons and software included is mind blowing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my information quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept very close to my appointment time. He was very courteous and encouraged to ask any questions I might have

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Such a great thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy. Quick. Helpful. The way to go when you get a new laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Set it up just as I needed it. Nothing more needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Set up my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guy's are awesome. Completely understand what you want done. And made it do everything i needed it to do. Really went the extra mile for me.

    I would recommend this to a friend