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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1982 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are impressed with the ease of use, data transfer capabilities, and setup process of the computer and tablet setup service. Many also praised the helpfulness and knowledge of the technicians, noting the speed and efficiency of the service. While some customers found the price to be expensive and experienced minor issues with software or wait times, the positive feedback on the service's core features significantly outweighs the negative comments. Overall, customers felt their devices were well-setup and ready to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,982 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Set up my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guy's are awesome. Completely understand what you want done. And made it do everything i needed it to do. Really went the extra mile for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After considering a 2-in-1 computer for my update, I chose this laptop for my home use & a mini IPad for traveling for the same amount of money or less. I love the new laptop! Exactly what i needed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new laptop is fantastic, it’s only been 4 years since I bought my last laptop and the advancement of all the various add-ons and software included is mind blowing

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Completed as scheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan help set up the computer just as I asked. He was very courteous and and double checked to make sure he completed what was asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough collaboration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Step by step superbly executed with precision and efficiency...everything works in harmony! Great staff personally and knowledgeably.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek squad installed my software quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and the squad walk my through the process

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job the geek squad member did a fantastic job teaching me all about the new computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional service that offers valuable set up ideas.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maddie was truly helpful and did an excellent job. Everything is working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad set up my ipad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super helpful and set up my device quickly. He was awesome in answering all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents listened very closely to my problems that had occurred when I originally made a purchase of my laptop, they corrected the error very quickly and I was there less than 15 minutes! very good quality service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained everything, made using easy .great to deal with

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 3 out of 5 stars

    Unintended purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon buying a new computer salesperson suggested I could pay to have my old computer backed up and the files transferred. Price was good and would save me a ton of time so I agreed. Unfortunately neither the salesperson or the geek squad clerk that set my appointment told me I would need to set up the new computer at home BEFORE bringing it in for the data transfer. I was stuck paying for the setup or delaying the transfer I had already paid for by several days. In the end it took 3 days and quite a bit more money. I should’ve done it myself. That being said - they did a fine job completing the setup and transfer.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellence at it's best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast , friendly and knowlagable with every aspect of assistance that was required to fulfill my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ashman did a great job and was really helpful in setting up my new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Best idea for your computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the store set up my new computer. They do great work and you know it is done correctly. I would definitely recommend having them do it for you.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad set up my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff is very knowledgeable. They set up everything

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    New laptop setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop was set up quickly and works great. I am very pleased with the Geek Squad service.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a very good job transferring all my files and pictures to the new computer. The process was completed over night and I had my new lap top very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great servive and attitude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend Geek Squad for setup and repairs. Fast and friendly. never used geek squad for setup but if you want your device to work properly have them set up.*****

    I would recommend this to a friend