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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2021 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, data transfer, and quick setup of the "Setup for your Computer and Tablet" service. Many customers also appreciate the speed and knowledge of the technicians, as well as the helpful service provided. However, some customers have reported issues with the software, price, performance, wait time, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,021 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eric is the!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric explained everything along the way in plain English!! Great young associate!!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    New Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very helpful and did a Great Job explaining everything to us!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very helpful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great, and I am happy that I purchased the in store computer setup for my new computer! Now I know everything is installed correctly! Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad set up my ipad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super helpful and set up my device quickly. He was awesome in answering all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job the geek squad member did a fantastic job teaching me all about the new computer

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Superb service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used geek squad to transfer data from my old iPad to my new one. Their service was extremely quick and comprehensive. Also it didn’t cost an arm and a leg. Well done

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy-peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my new computer so it was ready for me to use. I did still need to download Google Chrome, but that was no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup went very well. No issues when I started using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See up for laptop computer was done in timely manner. Seems to be a good setup.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellence at it's best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast , friendly and knowlagable with every aspect of assistance that was required to fulfill my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service guy was súper nice explain everything very clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales people know their products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instore salespeople are great. Hooked me up with the right computer for my budget.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maddie was truly helpful and did an excellent job. Everything is working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    WORKED DELIGIENTLY ON MY COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY HELPFUL AND KNOWLEGABLE AND WENT OVER AND BEYOND

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent service. Squad member was knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three geek swuad members were knowledgeable, listened to my concerns and were patient with me. They addressed my concerns and exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    geek squad transferred files effeciently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents transferred all of the data from the old laptop without a glitch and even transferred programs from discs

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    New laptop setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop was set up quickly and works great. I am very pleased with the Geek Squad service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new computer was set up quickly. Plus, our old computer was recycled and we got the hard drive. Love the Geek Squad! They are so professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing! Before Christmas & they were able to have my new laptop ready with everything transfered in a matter of days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job! Thank you, again!

    I would recommend this to a friend