Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1983 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers are impressed with the ease of use, data transfer capabilities, and setup process of the computer and tablet setup service. Many also praised the helpfulness and knowledge of the technicians, noting the speed and efficiency of the service. While some customers found the price to be expensive and experienced minor issues with software or wait times, the positive feedback on the service's core features significantly outweighs the negative comments. Overall, customers felt their devices were well-setup and ready to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,983 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Agent G was the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computer with ease, and showed me some short cuts!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Install by Geek Squad was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents did a superb job off hooking up and setting up my new equipment. Much appreciated!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The Geek Squad was great friendly a knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad at the Dartmouth was very friendly very knowledgeable and very clear on Pacific things that we asked about and I would recommend them daddy buddy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Desktop setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. Answered my questions and set up my new desk top with everything i needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it up ourselves. It was very easy to get an appointment, canceled since we didn’t need it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast BUT!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ASUS desktop, This unit runs fast for what I use it for. also fast boot up. However the always "ON" UBS ports scare me a bit since you can not turn off what ever you mat have plugged in such as a external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying a new computer and letting the Geek Squad setup for me. They know what they are doing and it don't take them long to get it done.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Easy does it ...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Letting the Geek Squad transfer data from my old computer to my new computer was an effortless and stress-free way to make the transition seamless. It is well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent technicians.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bothe technicians were knowledgeable and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    N/a

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tablet and they set it up perfectly for me

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have it done again. I am glad J had Geek Squad do the programs transfer.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad has always set up everything I have purchased. very knowledgeable and courteous and more then willing to help with any questions you might have

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job in setting up and installing the software on my new computer. They were fast and efficient very happy with that

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad setting up my device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The member helped me find everything I need for my new job working from home. My device is all ready for work :0)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Geek Squad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very quick to transfer files and set up my new computer. Also very helpful to show me where everything was and how to access it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent help from employees as always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of employees at Best Buy are friendly, upbeat and always eager to help customers. The young man who helped set up my mother's iPad gift was completely patient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they are doing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with there service. They understand what you are trying to tell them and can repair on the spot. They go to the top of my list for repair work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are always paying attention and are quick and reliable to do the job the first time correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and efficient. Tech helped me with all my concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So helpful when I purchased my new laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so helpful when I purchased my laptop. Brought all my files, pix, etc from my old laptop over to my new one. And it took no time at all!

    I would recommend this to a friend