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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2021 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, data transfer, and quick setup of the "Setup for your Computer and Tablet" service. Many customers also appreciate the speed and knowledge of the technicians, as well as the helpful service provided. However, some customers have reported issues with the software, price, performance, wait time, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,021 reviews
  • Rated 5 out of 5 stars

    setup took about an hour.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several failed attempts to up my HP all in one they were helpful and am pleased w/ service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always can count on the people at Geek Squad. They can walk you through the process .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Know your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff. very clear and knowledgeable. Very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Set up for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was good. Everything we needed was installed. Geek member at counter at pickup was not very knowledgeable . She had a few difficulties with my questions. Annoying process to set up pick up time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy and done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people to work with answered every question I had. And they were fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assistance indeed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPad had been installed awesome applications that I needed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my computer and installed all of the needed sofeware. It was done and ready ahead of the promised time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not being a geek I am glad there were geeks that were willing and able to take care of setting up my computer and transferring data and files. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Larmar and Randy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech guys did a home visit and were able to setup both items on same visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked with me to set up my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked with Rickie at the North Avenue store. HE IS THE GREATEST!!!! Very knowledgeable , very patient....He is the best. Also, Rickie knows how to explain things in a manner so as to not cause alarm. Listens carefully to customer to understand their need. He has a very "can do" approach.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    MAC to Windows transfer of data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents transferred all my data from my MAC to my windows computer.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the items needed installed were done and i was happy. i liked the tech. i like the new geek squad as per the older service they provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person set up my new ipad. He was professional and explained what he was doing. I am very pleased with the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad moved all my apps and files onto my new laptop. They are always so easy to work with and get the problems solved quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Set up worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set up process was well worth the money. It went very smoothly. Was notified when the set up was completed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Wonderful technical service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new PC, installed new software. and transferred all my files from the old PC to the new one. They did a great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WAS EXCELLENT.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY DISCOVERED THAT FIRST NEW I PAD WAS DEFECTIVE AND IMMEDIATELY EXCHANGED AND SET UP NEW ONE. EXCELLENT SERVICE AND VERY KNOWLEDGEABLE.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    GEEK SQUAD ROCKS!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents setup everything I needed and gave me some pointers plus answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks easy transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 day turnaround on transferring data, Took home plugged in and started using immediately

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfered my data from old computer to new one in just a few days

    I would recommend this to a friend