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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1983 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are impressed with the ease of use, data transfer capabilities, and setup process of the computer and tablet setup service. Many also praised the helpfulness and knowledge of the technicians, noting the speed and efficiency of the service. While some customers found the price to be expensive and experienced minor issues with software or wait times, the positive feedback on the service's core features significantly outweighs the negative comments. Overall, customers felt their devices were well-setup and ready to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,983 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BEST BUYS GEEKS ROCK

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up the new computer A timely schedule. Pick up appointment is with easy and informative. Nobody beats BB’s GEEKS!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Only way to do it for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is my go to for all set up of devices. Professionally done. perfect . and they teach me as it goes.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    The guys at the store took good care of me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a klutz with this kind of stuff. They set things up just fine for me. Bringing forward data from my old laptop was especially helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Glad for the expert help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents successfully transferred a large amount of files from an old computer.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Software installedrivk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software instsllation was done efficiently and professionaly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is a real time saver in the long run.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy set up our new laptop right in front of us.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Thorough job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Persons working and explaining couldn’t have been nicer, thorough and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dedicated help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were devoted to getting the task done has fast as possible but also best as possible. My laptop was ready to go when I picked it up but for one program; but they gave me everything I needed to walk me through finishing it up instead of them holding on to my laptop for another day or so waiting for a email with a code I was going to be getting and would have had to relay to them. If you don't know much about the initial setup of your laptop or you just don't want to spend the time doing it yourself I would highly recommend having the Geek squad do it for you.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Install and data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome with support and transfer to the new laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad helped set up our new kindle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad assistant did a fantastic job in formatting our kindle and connecting it with our new amazon account that they setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new computer setup went very smoothly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is a great group. I have always had great service. I recommend them a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad set my computer up with my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left my new computer for 1 day and the geek squad set it all up for me. They were kind and did just what I wanted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As it should be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad gave us good customer service, answered our questions and performed their tasks in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome, it itliterally took them about 3 minutes to fix... you think they would have charged less based on the time it took.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Have ability to set up yourself - this is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always set up my tech myself - this was my first time using Geek Squad and it was so easy. I'll always do it this way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my laptop in a very short time. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    custom service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Instructions were given at time of pickup and he even up loaded apps for me. Will definitely buy all computers from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the Geek Squad to everyone - it takes them a short time to do what it would take me forever to get done - plus reduces my stress!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad set up my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the geek squad service to set up my computer because it is easier for them to do than myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad set up our computer. They were excellent!

    I would recommend this to a friend