Customer Ratings & Reviews
- SKU:
- 8789297
Customer reviews
Rating 4.6 out of 5 stars with 1984 reviews
(1,984 customer reviews)to a friend
Customers are saying
Customers are impressed with the ease of use, data transfer capabilities, and setup process of the computer and tablet setup service. Many also praised the helpfulness and knowledge of the technicians, noting the speed and efficiency of the service. While some customers found the price to be expensive and experienced minor issues with software or wait times, the positive feedback on the service's core features significantly outweighs the negative comments. Overall, customers felt their devices were well-setup and ready to use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They stayed in touch about the transfer of data and advised me on the next stages to make the computer work well
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Impressed by the agent prompt responce.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my lap top in just a few minutes.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Geek squad is the besr
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents transferred data from old machine to new one and got it all up and running quickli
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Love Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very knowledgeable, informative and helpful. After receiving assistance, I was able to download the program for my PC and tablet with no problem.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Very helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to get our business books off the old laptop and on the new. They were very fast. Less than 20 minutes.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In store service was easy and staff was very professional. They knew how to install the computer software.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Transfer of data to new computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I had to leave new computer for a couple of days, so far all my tabs, data browser are the same. Great job Geek Squad.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad guys are great. I spoke to one before we bought a laptop and bought the one they recommended. Then they got it all programmed for me.
I would recommend this to a friend Rated 5 out of 5 stars
Christine and Nan were extremely knowledgeable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christine and Nan, the two Geek Squad agents who assisted me, were extremely helpful and knowledgeable. They provided top notch customer service. I am intimidated by IT and all the gadgets. I just ‘don’t speak the language’ that IT folks use. Christine and Nan helped me to narrow down what I needed and taught me quite a few things about my computer along the way. I cannot thank then enough! You really have a remarkable team at Best Buy East Springs Drive, Madison, WI.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very helpful and quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you don't have that much time or the person using the computer isn't that familiar with set up this makes the process a breeze.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came and installed everything properly and got my computer working again and removed all viruses..
I would recommend this to a friend Rated 5 out of 5 stars
a nice service for computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The did a good service with me and my new computer
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was terrific. The young lady and gentleman set my IPad up and transferred everything from my old one. I appreciated their support.
I would recommend this to a friend Rated 5 out of 5 stars
Very knowledgeable and good service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you’re past 70 and everything is confusing the Geek squad are the people to go to. Service was quick and explained clearly
I would recommend this to a friendRated 5 out of 5 stars
very good.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there work is excellent, fast service, no problems,
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Matt was great to work with. A great help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He answered all our questions while getting all fixed up. Was understanding and pleasant. Things all worked as he said they would.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Justin was very helpful in setting up my first IPad. He is also courteous and gave me tips on using it.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Very pleased with service from techs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Techs very knowledgeable in transferring data from old PC. Had to have extra help with one item and they fixed it right away
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent who serviced my laptop. Was very polite and answered all my questions I had about my laptop.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
My best decision ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have called upon them a few times since purchasing my 2 in 1. They are efficient, friendly and knowledgeable. Hats off to the team!
I would recommend this to a friend