Customer Ratings & Reviews
- SKU:
- 8789297
Customer reviews
Rating 4.6 out of 5 stars with 1984 reviews
(1,984 customer reviews)to a friend
Customers are saying
Customers are impressed with the ease of use, data transfer capabilities, and setup process of the computer and tablet setup service. Many also praised the helpfulness and knowledge of the technicians, noting the speed and efficiency of the service. While some customers found the price to be expensive and experienced minor issues with software or wait times, the positive feedback on the service's core features significantly outweighs the negative comments. Overall, customers felt their devices were well-setup and ready to use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Love the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squat did a great job setting up my husband's new computer and doing a data transfer from his old computer. Thanks!
I would recommend this to a friend Rated 5 out of 5 stars
great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.People were very friendly and helpful. Made helpful suggestions with out being pushy. Everything was completed when promised.
I would recommend this to a friend- Cons mentioned:Price
Rated 5 out of 5 stars
GOOD WORK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE SERVIVE WAS VERY VERY GOOD WORK BUT A LITTLE EXPENSIVE
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job. Actually had my new computer set up and transferred data from old computer 2 days earlier than expected.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
HP laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After purchase of laptop date to set up was immediate
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service tool by setting everything up on my laptop so all I had to do was get it out of the package and go to work
I would recommend this to a friend Rated 5 out of 5 stars
My Geek Squad can be your Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been to see the geeks so much that I know some of their names, and they don't hide when they see me coming. Technology has passed me by and I rely on the geeks for peace of mind (and problem solving). The are great at what they do, When I only came and asked questions and had my computer serviced once a year the service was worth it. Now it is the smartest purchase I have made this year.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly, competent knowledgeable staff. Have always fixed my problems.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad agents are all professionals couteuos patient and detailed in helping you with all your concern and answers all your question . Glad to have them assist me with my first laptop purchase .
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very accommodating and informative.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your agents went out of her way to accomplish the task of setting up our computers in a smooth efficient manor.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Absolutely Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was great in setting everything up! No issues with the computer and could not be happier!!
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Amazing service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad got everything on my computer exactly how I wanted it. Very happy with their knowledge and service
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
From old to new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents transferred data from old piece to new piece in fairly quickly.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
New computer set uo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up of new computer and transfer of data from old one went seamlessly.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had 2 different guys help me and they were so nice and genuine. They answered all the questions that I had, and were very polite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad - Great value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is extremely knowledgeable, easy to use.
I would recommend this to a friend Rated 3 out of 5 stars
Long wait
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent a lot longer in the store waiting for my computer to be made ready than I thought was necessary. Most of the wait time was for updates that could have been done before I arrived for my scheduled appointment. I think that waiting in the store for over 2 hours for my scheduled appointment was unreasonable.
No, I would not recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
New computer setup quick and easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents set up my new computer, transferred my existing data, and helped me find everything before I left the store.
I would recommend this to a friend Rated 4 out of 5 stars
Could have been better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had trouble upgrading to windows 11 a corrupt file so the computer would not install the upgrade. Geek squad had to wipe my computer and installed windows 11. The reason I gave an just a good rating is because when i picked up my computer it was not set back up. Fortunately the geek squad member there helped me set it back up. Take out the unwanted virus software add some programs etc. I normally have excellent experiences/service from them.
I would recommend this to a friendRated 4 out of 5 stars
Data transfer for a newer Ipad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job and were friendly and professional!
I would recommend this to a friend