Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2021 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, data transfer, and quick setup of the "Setup for your Computer and Tablet" service. Many customers also appreciate the speed and knowledge of the technicians, as well as the helpful service provided. However, some customers have reported issues with the software, price, performance, wait time, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,021 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tablet setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was very helpful in getting our new tablet setup and ready to go

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job transferring everything from my old Computer to the new one. Quick, prompt service and very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    New Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    old computer was transferred to my new computer and I am happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Love the Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squat did a great job setting up my husband's new computer and doing a data transfer from his old computer. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greek Laptop Configure, and Instaled.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profecionalusmo, aclaran preguntas, sale uno satisfecho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People were very friendly and helpful. Made helpful suggestions with out being pushy. Everything was completed when promised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lap Top set up by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my Lenovo laptop and made it so easy for me to learn

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Did a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Actually had my new computer set up and transferred data from old computer 2 days earlier than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service tool by setting everything up on my laptop so all I had to do was get it out of the package and go to work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice and accomodating

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees were very nice and as I live out of town they graciously put a rush on the job so I didn't have to make a trip back.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents transferred all my data and programs to my new computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    virus protection works ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have much to say about this product. It's one of those things that's there, but works out of sight. As someone, who has lost documents due to a virus, I would not be without it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Made ipad set-up relaxed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent quite helpful/knowledgable. She was everything I hoped for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Set up by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to have the Geek squad there to set up my new computer

    I would recommend this to a friend
  • Cons mentioned:
    Wait time

    Rated 3 out of 5 stars

    Long wait

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a lot longer in the store waiting for my computer to be made ready than I thought was necessary. Most of the wait time was for updates that could have been done before I arrived for my scheduled appointment. I think that waiting in the store for over 2 hours for my scheduled appointment was unreasonable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 different guys help me and they were so nice and genuine. They answered all the questions that I had, and were very polite

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very accommodating and informative.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents went out of her way to accomplish the task of setting up our computers in a smooth efficient manor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As desired

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my new laptop. No problems. Helpful and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first apple lab top for us, so we needed all the help we could get , everyone was great who helped us with our purchase and had no issues .

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    New computer setup quick and easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up my new computer, transferred my existing data, and helped me find everything before I left the store.

    I would recommend this to a friend