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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1984 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are impressed with the ease of use, data transfer capabilities, and setup process of the computer and tablet setup service. Many also praised the helpfulness and knowledge of the technicians, noting the speed and efficiency of the service. While some customers found the price to be expensive and experienced minor issues with software or wait times, the positive feedback on the service's core features significantly outweighs the negative comments. Overall, customers felt their devices were well-setup and ready to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,984 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new PC and the Geek Squad transferred all my data and set up the new PC with ease AND it was done the next day!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Delivered well before time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome and delivered well before the promised time. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Geek Squad for the initial set up and good experience. They fit me in right away and I had my laptop to use the next morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was ready to go. Service was wonderful & employee very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job transferring important info from my old computer to my new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad at Best Buy is a helpful and knowledgeable group.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t go home without seeing the Geek Squad !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service , The Geek guys and ladies were extremely helpful and helped make the transition to use another computer faster, Backup was well made Ivan Torres

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transferring data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job of transferring my data from my old unit to the new one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They setup my computer which I thought was an easy process. It was all setup the same as my previous laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad computer Setup WOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent the time going over every aspect of what I needed to know and went fast and extremely great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our computer. Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained the set up process, was very patient and answered all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Very knowledgeable. Answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff did great job setting up my laptop and explain everything to me.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Customer service/sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service of knowledge for my laptop purchase, Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    He was ready to help, and worked at my speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not being very tech savvy, my geek got be up and running in 20 minutes or so. I was comfortable when I left the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and professional. I would recommend them to anyone who may need assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GEEK Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly setup and easy to operate after being shown how.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Agents are great at this store.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great experience st this store. Agents always happy to help our kid get his equipment squared away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Support for Computer Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up well supported by the Geek Squad associate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad came through again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did an outstanding job setting up my new lap top.

    I would recommend this to a friend