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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1984 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are impressed with the ease of use, data transfer capabilities, and setup process of the computer and tablet setup service. Many also praised the helpfulness and knowledge of the technicians, noting the speed and efficiency of the service. While some customers found the price to be expensive and experienced minor issues with software or wait times, the positive feedback on the service's core features significantly outweighs the negative comments. Overall, customers felt their devices were well-setup and ready to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,984 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    New Computer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my new Dell computer in for set up, it was only $40 so I thought that was a good price and saved me some time.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad set up my tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tablet, installed Office and copied some files from my laptop. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up new computer as requested in timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Set up my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad is great. Be sure to make an appointment , though. Easy to do online and just go in...That's it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer set-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not too tech savvy and having someone to set up the computer was the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took the time and was very patient with us when they set up the new iPad for my friend.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Computer Rebiew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went over items I wanted to transfer and showed the various functions available

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and quick setup of my new laptop. It was great that their people were so wonderful in answering any questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad have been awesome to work with. They have offered suggestions to improve our speed and flexibility.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service saved me time and frustration. It was very easy and the were very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were more than helpful and set up my laptop and it was ready when they stated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Set up was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the set up. It took the technician some time to complete the process. He stuck with it and got it done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my laptop and my printer. So easy and set up the virus protection answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents set up my AirBook to be operational after purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice large screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much of a computer nerd...just need it for business and my awesome daughter like to play her games on it. SO FAR (a couple of weeks in...) all seems to be well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    knowedgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asnswer al my questions in simple terms.I alo use them to set up my printer after I got home with the product.very easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that Best Buy offers something like this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just a start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent opened my iPad and placed it in my new case. When we came to the part with my Apple password, we had to stop, because my password was at home. With this being said, I had to finish most of the setup at home by myself. I also needed to call my internet provider to set up my email account to my new iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a panic to get a timely piece of work done before a deadline, they came to the rescue and helped me solve the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    In store service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all involved were very knowledgeable and patient with me Will always have GEEKS in my tech life!! thanks

    I would recommend this to a friend