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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1984 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are impressed with the ease of use, data transfer capabilities, and setup process of the computer and tablet setup service. Many also praised the helpfulness and knowledge of the technicians, noting the speed and efficiency of the service. While some customers found the price to be expensive and experienced minor issues with software or wait times, the positive feedback on the service's core features significantly outweighs the negative comments. Overall, customers felt their devices were well-setup and ready to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,984 reviews
  • Rated 5 out of 5 stars

    Wonderful service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was absolutely wonderful! They were so helpful and patient with my husband and me when they set up our MacBook. They helped us with anything and everything we needed, plus any questions or t problems we had. We had a third party set up our TV. He was wonderful! And so quick and knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Top notch techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up for my lap top was very good. The techs even installed WEB ROOT on my tablet and my wife's laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly set up my new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs transfered data from my old computer to my new one and installed Office 365. They also cleaned out any "bad" software on both computers.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    The person was helped was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who helped me was great explained how everything was set up and walked me through the process

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love everything about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had it set up in less than 2 days. When I picked it up they explained everything to me in detail.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great windows computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was super they set up my new surface pro computer and showed me how to use it properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend Geek Squad in Fenton. Very helpful, patient, and provides quality customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    they explained the new unit to my understanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job in explanations and how to operate new computer. also helped in understanding the software additions and functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Jordan was super in customer service and making me a very happy customer!! 5*

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek squad installed software on my computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed some things and it was ready for pick up the very next day. GREAT JOB!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very polite. I'm not a very computer person they explained everything so I could understand it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job setting up my chrome book for my son - very helpful to us

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Data transfer from ipad to ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly knowledgeable help, done in a timely manner, kept up to date on progress

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek agent walked me through the setup perfectly. I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set my whole laptop up and was very happy with the service

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad transferred my items from my old laptop to the new one in a very short period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He called to say he would be a few minutes early and would that be ok. Definitely! He stayed and talked to the internet company, got everything up and running smoothly and made sure I had no questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Set up went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in store set up of my new laptop went smoothly. Everything was explained well and a small problem was readily fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had the Geek Squad do this for my new computer. Made my life much easier. With every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me out with my laptop and where fast about getting it back to me

    I would recommend this to a friend