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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2021 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, data transfer, and quick setup of the "Setup for your Computer and Tablet" service. Many customers also appreciate the speed and knowledge of the technicians, as well as the helpful service provided. However, some customers have reported issues with the software, price, performance, wait time, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,021 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Computer Rebiew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went over items I wanted to transfer and showed the various functions available

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional Best tech service. Friendly and caring

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my laptop and my printer. So easy and set up the virus protection answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad came through again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did an outstanding job setting up my new lap top.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a panic to get a timely piece of work done before a deadline, they came to the rescue and helped me solve the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up new computer as requested in timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were more than helpful and set up my laptop and it was ready when they stated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Support for Computer Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up well supported by the Geek Squad associate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Chrome Book Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did everything I expected from them and then some!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very helpful and useful serviceeeeee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was most helpful and patient in setting up my computer. He did it in a very short period of time and was quite good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service saved me time and frustration. It was very easy and the were very good.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing could be better set it up went over everything with me explained everything answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    In store service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all involved were very knowledgeable and patient with me Will always have GEEKS in my tech life!! thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IPad was set up by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent who assisted me was very patient, answered any questions I had, and very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    very knowledgeable staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they set up our new laptop--they even uncovered our passwords from our existing laptop so they could transfer our email accounts

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad - In Store set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fantastic!!! They went above and beyond to assist me and perform the set up of my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have experts set up my computer! Saved me lots of headaches!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents are all professionals couteuos patient and detailed in helping you with all your concern and answers all your question . Glad to have them assist me with my first laptop purchase .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this service done when I purchased my new laptop. It saved me time and made my computer user ready immediately

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    things went well when i spoke with geek squid .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very good experience with Best Buy. They helped set up my computer. Thanks for your ;help.

    I would recommend this to a friend