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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2021 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, data transfer, and quick setup of the "Setup for your Computer and Tablet" service. Many customers also appreciate the speed and knowledge of the technicians, as well as the helpful service provided. However, some customers have reported issues with the software, price, performance, wait time, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,021 reviews
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did everything requested and did it fast - happy with my experience!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old computers info was transferred to my new computer in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very polite. I'm not a very computer person they explained everything so I could understand it

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek squad installed software on my computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed some things and it was ready for pick up the very next day. GREAT JOB!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very proficient and courteous and was respectful of my belongings,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Set up went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in store set up of my new laptop went smoothly. Everything was explained well and a small problem was readily fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just a start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent opened my iPad and placed it in my new case. When we came to the part with my Apple password, we had to stop, because my password was at home. With this being said, I had to finish most of the setup at home by myself. I also needed to call my internet provider to set up my email account to my new iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job setting up my chrome book for my son - very helpful to us

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad transferred my items from my old laptop to the new one in a very short period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad laptop set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should let Geek Squad set up their laptops. They did an outstanding job, & were very efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always helpful and take care of any problems I might have

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Data transfer from ipad to ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly knowledgeable help, done in a timely manner, kept up to date on progress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was fast in setting up my new laptop. Every one I spoke with was very courteous and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had the Geek Squad do this for my new computer. Made my life much easier. With every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad three times and each time people are helpful and take time to Answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was absolutely wonderful! They were so helpful and patient with my husband and me when they set up our MacBook. They helped us with anything and everything we needed, plus any questions or t problems we had. We had a third party set up our TV. He was wonderful! And so quick and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t go home without seeing the Geek Squad !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service , The Geek guys and ladies were extremely helpful and helped make the transition to use another computer faster, Backup was well made Ivan Torres

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set my whole laptop up and was very happy with the service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this plan you have no worries and everything is set up for you in the proper way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice computer and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all-in-one computer setup works very well for me as I am not tech savvy. Well done Geek squad!

    I would recommend this to a friend