Customer Ratings & Reviews
- SKU:
- 8789297
Customer reviews
Rating 4.6 out of 5 stars with 1984 reviews
(1,984 customer reviews)to a friend
Customers are saying
Customers are impressed with the ease of use, data transfer capabilities, and setup process of the computer and tablet setup service. Many also praised the helpfulness and knowledge of the technicians, noting the speed and efficiency of the service. While some customers found the price to be expensive and experienced minor issues with software or wait times, the positive feedback on the service's core features significantly outweighs the negative comments. Overall, customers felt their devices were well-setup and ready to use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Yaas!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy! It was nice to get home open my laptop and it was good to go
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome service. Fast and easy without any problems. You have questions and they have answers.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs were efficient and fast in setting up the laptop and installing the software needed.
I would recommend this to a friend Rated 4 out of 5 stars
Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was well trained and answered all my ?s
I would recommend this to a friendRated 5 out of 5 stars
Geek squad got new Mac up and running!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gentleman was very pleasant and polite. He never complained when I had to look up passwords. Got my computer working for me and I greatly appreciate his assistance.
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team was efficient with a computer diagnostic and new computer aet up. Did have to wait a bit even with an appt and did have to go back and pick up a cord that was missed in repacking the computer. Otherwise overall experience and turnaround on service was great.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Helped me in the basics of new computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician helped me install some programs as well as help with the basics of the computer capabilities and Windows 10. Was satisfied with the service.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek squad did an excellent job is setting up my
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reps were professional, knowledgeable and friendly. The did an excellent job.
I would recommend this to a friend Rated 5 out of 5 stars
Another successful Geek Squad rescue!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad helped this old Geezer set up a new iMac and transfer 43,000 iTunes songs and thousands of playlists. They have been super helpful every time I have used them, including in house visits and I have a very complex A/V system here.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The individual who assisted us was great and very helpful. As a side note the IOS version 14 came out right after our purchase. Prior to the update everything worked fine but have had some issues occur. We will return to the Geek Squad for some additional assistance. This was not an issue with Best Buy or the Geek Squad but is something we hope they can provide some help.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
The Geek Squad successfully installed new software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad took over my computer and successfully installed new software.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very good explanation of programming and setup.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad input my programs and explained each step giving advise on best use of each.
I would recommend this to a friend - Pros mentioned:Setup
Rated 4 out of 5 stars
The Geek squad did a good job of setting up my com
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good job of setting it up. They also did a good job of explaining it to me, I was satisfied,
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
time saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would recommend if you don't know anything about computers like me. and the help icons do help.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Good sales rep
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person was knowledgeable and took his time to explain everything.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents moved my data from my old Mac to my new Mac book pro
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Expert and Efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad associate quickly and expertly got my laptop going and provided tips for enhanced operation.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Quick laptop setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my new laptop and answered all of our questions
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great service, and quick too
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to replace a dying PC. Geek Squad had me up and running on a new laptop in a day and a half.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were awesome. They did the job and even had my computer back yo me earlier than they said they would.
I would recommend this to a friend